We constantly tell them to stop leaving so much. We can't use all they are charging us for. They…read morecharge us for filling chemicals they didn't, paper towels that are empty, hand soap empty, but leave us a ton of towels, aprons, mop heads, etc.... We reach out and think something will be done, but then we are told that they won't change our service or help with what was already dumped off. We were threatened that they will come in and take everything even the chemicals and paper towels we paid for if we keep up with the complaints. Has anyone been able to deal with this company and gotten out? We were told by sales guy you pay for what you use. That is definitely not the case.

Our Rep manipulated us and acted like he was such a great guy, lied about what service we were…read moregetting and pushed us to give him a five star review on his company page then ghosted us and left us with faulty equipment that we can't get service for! ADT IS A TERRIBLE COMPANY! And they don't care about their customers!

We've been trying to get a quote from this company for over a week. So far, zero success. We…read moreleave messages on voicemail because no one answers the phone, but our calls are never returned. How does a company like this stay in business? If they are a nightmare to deal with as a prospective customer, what will they be like when you're a customer?