I have a 1999 Isuzu 1999 NPR truck and I've been having problems with the dump bed so I just drove…read moreto there office and asked for some help. A gentleman named Jamie come out, and I showed him my problem. In a matter of minutes he had 4 guys looking at it and they were able to determine the problem and told me the best way to get it fixed and I was on my way. I totally appreciate the time they gave me. Most companies would say " I don't know what to tell you." But not Specialty. So again Thank you for what I call "Giving a shit" about your customer. Regards Mike Tighe The Termite Guy

I have had numerous trucks built by Specialty Equipment Co. and they do really good work. We have…read morethe VanAir systems and I'll bring them a new flatbed contractor truck and he does the rest and calls me when it's ready. I have also brought him older equipment they have been able to repair. Steve definitely stands by his work and has helped us while we were in the middle of a job so service is #1. I have a metal fabrication back ground and after touring their shop I can say there's probably nothing you can dream up that they can't build. Cool place. Micah @ HHS Construction

I just had my Cessna 180 upgraded to ADS-B with the Garmin GTX345 and everything went perfect. I…read morecouldn't be happier. I would definitely take my plane to this shop again! Michael Magnell

I gave Leading Edge $60,000 in business installing equipment in my fleet of Cessnas over the course…read moreof a year. I had an extremely bad experience with them. They took a $15,000 deposit initially to order my avionics. After a few months they called and said it's on back order for another 3 months. They said 2 of the 4 items were in stock and they could install those while waiting for the rest. They installed the two items but billed me for the whole job and collected the $36,000. I never complained about this to them. They charged me $600 for a pitot static check on the plane, even though they knew it was only partially installed. They then charged me another $600 after the rest of the items arrived months later. Double charged! While waiting for more equipment i had ordered, I hired them to install avionics in my other planes. I was then told it would be another 3 months for the equipment for the original order. After the 9 months of waiting for this equipment, i discovered the equipment had recently arrived and was being used as loaners for other airplanes. I decided I didn't want this used equipment in my planes as I was being charged for new equipment. I contacted them to refund me the balance remaining on my account. I was told they would refund the $6,000. After waiting a month, I contacted them and was told their CPA had quit and the ceo Kathryn would issue the refund. When I contacted Kathryn, she decided to hit me with a 15% restocking fee on the order, keep my remaining balance of $6000, and had the audacity to send me a bill for $8,000 for additional restocking fee. Unreal! I have been involved in flight training at SNA since 1992 when Lenair was around. I will never recommend this company to anyone and advise people to stay far far away from them. Imagine spending $60,000 with a company and then they steal your money and send you a bill for more. This text is in response to Kathryns response to my review. Kathryn: I strongly disagree with your response. It is filled with misleading comments that I adjusted install dates. I did not. It was me who was flexible with your team adjusting them. It is your team that adjusted my installs because I kept getting notified by your team it would take longer to receive the avionics. In fact, while my install kept getting delayed, I threw more business at you. 2. The "extremely liberal" deposit of $15,000 is a significant amount of money to most people. It's good to know you don't consider this important as it is people's hard earned money. I forgot to mention you added $450 to the $15,000 because I used a credit card. Did you know: Civil Code section 1748.1 prohibits merchants from adding a surcharge (an extra fee) when customers pay by credit card instead of cash. 3. With regards to your comment about me recruiting away your technician. That's pretty hypocritical of you to say. "Your" technician had been working with me years before Leading Edge came to SNA and bought Western Avionics. He was working for Jays maintenance first. Jays spent years training him and then Leading Edge recruited him away from Jays Maintenance. Your company has now lost 2 long term managers because of managements bad practices by not making employees feel valued. Managers that I knew before leading edge began operations at SNA. Additionally, the friend that came to work for me didn't perform the installs on my airplanes contrary to your claims that I recruited him away because of his quality of work. 4. Quality of work. Lets talk about that. On the $36,000 install your team did on this aircraft, you left numerous panels on the belly of my airplane open. This exposed the belly to water while being washed the day after I took possession of the airplane. When Martin Aviation notified me, I immediately notified Mike on your team to which he frantically had new panels made for the aircraft. On another airplane, N172BR, there is a 1" empty space between COM 1 and 2. In fear I wouldn't see my airplane for weeks, I never brought it back to leading edge. 5. I was billed twice on N1399U for pitot static/transponder checks. You can do the right thing and return the balance owed to me. Nothing more nothing less. If I kept someone's $6,000 and then sent them another bill for $8,000, I'd be ashamed to show my face at the airport.

They're a great shop and super quick. I have my Cirrus maintained there and I'm very pleased with…read morethe service I get. They're easy to get on with and are good communicators with excellent follow up. They take the time to explain things and have helped me trouble shoot over the phone countless times. I really recommend them.

Superb service. Doesn't get any better. I have serviced my Cirrus there going on 3 years. They…read moreare friendly, love what they do, and very service oriented. They always respond quickly when I have a repair that needs fixing right away. I feel lucky to have them as a service provider. My only complaint is they rarely respond to e-mails or voicemails. Be prepared to keep calling until someone answers. Eventually you'll get someone and you'll experience their amazing service!

Great FBO! They are new to SNA but service has been great for me as a base tenant here on my F900…read more Dave

Let me just say this , if I could give 50+ stars for service, accommodation, amenities, ambiance,…read morephenomenal customer service, comfort, spacious aircraft, knowledgeable I mean I can go on and to top it off Clay Lacy Aviation went way and beyond then they had too by what they did for myself and management team. So I usually use a particular Charter service because they have been really good to me and staff and I thought I would never use other but things happen, time is a changing and there's really nothing one can do about it but roll with it and make it work for youand that's just what happened and now I'm very pleased and so glad that it has.i have my two assistant's in my ear telling me to name names or company but I'm not that type of girl, I mean my followers know whom I've used and that's all that really matters ... if I'm using that company at the time, well I'll write, blog about , stream about it and definitely talk about on my pod cast's. So we were scheduled to fly out this morning but because of the conflict that waited upon our arrival that clearly didn't happen, well we're offered to be put on another aircraft with another company but they didn't have the credentials that I found to be suitable and the aircraft's didn't quite match my standards when chartering private. I know that sounds so pretentious and pompous but you become accustomed ro a certain kind of vibe a expectation if you will, and it just wasn't up to par no matter how much they cut the price or all that they had to offer but it just made them seem just a tid bit desperate which was even more scarier. A dear producer for Paramount picture , motion movie , music and film uses Clay Lacy Aviation who is one of the producers for the pageant org introduced us to the actual owners grown children who said he would see what he could do and within 30 mins Mr. Steve reached out to my Uncle and we were here in about a hour and 20 mins later we were at John Wayne Airport . The aircraft's were beautiful and a variety of them . Valet. Was front and center approach ing the Vehicle as were rolling in opening the doors greeting us offering their hands to help us off the vehicle ushering us inside to the reception and reassuring us that they had our luggage taken care of . Great service great looking men & women and they were so welcoming .We were able to able to see our beautiful craft that would be bringing us here and boy it didn't disappoint. Had I been aware of the situation, I could have boarded a few more staff. My Security Squad were happy with the accommodation, 3 of them were nervous due to the fact they had 1 never flew before 2 it's a private aircraft & 3 were excited because it was a private charter . We enjoyed the lounge its snacks and drinks and believe it our not our privacy. We boarded greeted by the cutest stewardess our pilots that would be transporting us and the craft was then explain in great depth answered every and any question one would have and they were answered with precise professional answers with a little humor .Take off was with no hitch the flight itself sailing and I know that there are a few of you that say you can't sail in the sky and my reply would be, YOU HAVENT FLOWN CLAY LACY AVIATION WERE FLYING ISNT JUST AN ADVENTURE WHEN YOUR SAILING THROUGH THE SKIES...... Landing was superb , no bouncing but gliding all the way down ! Thank you to everyone here at Clay Lacy Aviation until our return God Bless you all and peace always be with you.

Had a great experience with the team at OCR Aviation. Super knowledgeable, responsive, and clearly…read moretake pride in what they do. You can tell they really care about both the quality of their work and the customer experience. The hangar is well-run and everything feels organized and efficient. Would definitely recommend to anyone looking for reliable aviation services.

Nothing but great things to say regarding OCR aviation, especially Bobby in MX and Ben in parts…read more From small to large, they can do it all. Courtesy of their fantastic staff, I've experienced fantastic outcome with all situations including AOG Cessna Citations to extensive world class sheet metal repair on my R182. For all your needs, OCR is the way to go! A+ guys

I have flown with Helistream a handful of times and continue to be impressed by their level of…read moreprofessionalism and customer service. My pilot was Chad Halstead. He was informative, polite and efficient. I am naturally curious and asked a bunch of questions (I like knowing how things work) and he was able to explain the answers to me in terms I would understand. I felt safe and comfortable on each of the flights, which is important, since I tend to get nervous in small aircraft. I highly recommend this company and if anyone is looking for an incredible date night idea. I suggest you look into booking a flight tour with Helistream. The experience is incredible. Thanks Helistream I am sure I will be back :)

HeliStream helicopters are meticulously maintained. Their mechanics and pilots are very serious…read moreabout safety. Simply the best in the business.

While I haven't used VAB's services, their approach to the market is timely and right on point…read more The traditional way of buying and selling airplanes went away after 9/11 and they made airports like maximum security prisons. Before you could park your car, walk the flight-line, pick out a plane and deal as you would buying a new Ford or Chevrolet. The folks at VAB have obviously brought the used airplane business out of the dark ages and into NOW. The internet has clearly changed everything and it's great to see VAB on top of their game in all of this. I believe the fact they are off-airport is a benefit as they can concentrate on business (selling planes) and avoid all the coffee shop hangar talk that takes a lot of time (yes is fun) but eats up the day.

If you're looking for airplane parts...PVG has got 'em. Not only does this company have one of the…read morebest inventories in the nation, they go the extra mile and provide incredible customer service. Patrick is a hands on Owner and ensures all orders are completed to the customer's sanctification. This is the only distributor we use, and for good reason. Give PVG a try..you won't be disappointed.