1. Gene Messer Hyundai

    0

    Lubbock, TX

    Gene Messer Hyundai

    2.3 (75 reviews)
    Open • 9:00 am - 7:00 pm

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    Services - Gene Messer Hyundai

    Auto brake repair

    Auto engine repair

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    Fred R.

    I went here on January 19, 2026 to get my recall fixed for anti-theft I was sitting there for two hours and a half two customers came in after me which I had already been there an hour. Alyssa Spain was the representative. customer service was poor no communication. The two clients that were last to come in went out before me. It could have taken 15 minutes for her to tell me that my product was not in stock She made me wait two hours and a half. I was very disappointed and I still haven't gotten the call from GMH ABOUT THE PART FOR MY RECALL, I WASTED GAS I'm 86 miles away from Lubbock so therefore my time was wasted and gas. Gene Messer Hyundai. When are you gonna call me to get this fixed? I don't wanna wait all day there. Help me! Help you! Also Alyssa Spain said I signed my signature that wasn't true.

    Email from manager apologizing for not honoring deal
    Jarod L.

    In a failed attempt to save face, Mr. Cimino has responded to my review to make it look as if he and his business has offered any solutions to the problem. I would like Mr. Cimino to publicly state the solutions and attempts he's made here for all to see. The truck had clear mechanical problems. I asked his business to fix them before I purchased the vehicle. He has done nothing to address the issue. Instead, they have the vehicle listed for sale, evidently hoping some other person is suckered into buying it.

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    2 years ago

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    6 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Second car we've purchased from here. Both times were great experiences! Definitely recommend.

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    It should not take two hours to complete an oil change when there are no other customers to take care of.

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    4 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Gene Messer Hyundai

    Review Highlights - Gene Messer Hyundai

    “I purchased my 2017 Sonata from Gene Messer Hyundai several months ago and came back to purchase another vehicle.”

    Mentioned in 2 reviews

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    Gene Messer Hyundai - autorepair - Updated October 2026

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