If there was a way to give this company less than one star, less than zero stars, I would. Do not, I repeat, do NOT call this company for service!! The owner, Mike Rizzuto, is highly unprofessional and how he has stayed in business this long is a complete mystery to me! He doesn't do what he says he is going to and this is air conditioning, in Texas!!
I asked him to call me the night before he was supposed to install the new unit so I could make plans and coordinate with work. I own a business and I can't just drop everything and stay home. He called me 15 minutes prior to him being at my house! I can't do that! No one can do that! So, we arrange for his people to come to my house Sunday morning, my only day off in a 60 hour work week, at 7:00AM! They showed up and 3 hours later, I'm told they have the wrong part!?!?! And can't finish until Monday "sometime". I call Mike who then gets ugly with me and hangs up!?
WORST customer service ever. I understand that he is in business to make money... but he should not be in business if he treats his customers this way! read more