The service was so good, I had to tell the manager. Jeremiah told me that I could leave a Yelp review if I wanted to. My reply: Say less. Awesome service! Thank you, Juan!!! How good you ask? Good enough for me to write this review between rounds of food. read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

10/10 DO NOT RECOMMEND. KBBQ is already a do it yourself experience but this place takes it to the next level. You use a QR code to order your own food, the entire time, in the time increments they will allow you. Servers are running around nuts trying to manage the orders coming out. Sauces are not ready or plentiful for you and you can't order drinks thru the QR code. They make you just the right amount of dependable on them while still making it feel like you're doing so much. This is not a laid back restaurant experience, it's pure chaos. The meat quality is extremely mid, the sides taste store bought, the ventilation sucks so smoke is everywhere, and the bathrooms were filthy. Parking is what you would expect of a downtown area. From start to finish - don't waste your time. Gen is not what it used to be. read more

This is specific to their too good to go surprise box. It is really not worth it. The meat was way too dry, no flavor. Too small portion for everything except for the rice. I found a parking on the side street and as I was only doing a quick pickup, I didn't bother going to the Alhambra parking structure. The restaurant asked me to wait while they prepare the box, and I thought it would have something smelling really good like what is in their restaurant, where people cook the meat themselves... no... the meat didn't even tasted like it was BBQed. More like boiled(?) Chapchae tasted fine, but wasn't mixed well, and didn't have anything in it except for the noodle (not even sesame seed. read more

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I had been coming here for the longest time, recently, gen made some changes, i dislike these changes very much. Time limits is now regulated very precisely. 90 mins. The staff can be nice and extend it just a little longer. This is very important in a second. Now, I have to scan the qr code on the table to place an order. How gen expect everyone to have a smart phone. Anyway, each time I placed an order, there is a 8 mins cool down before you could place another order. Based on the 90 mins time limited, I could probably placed upto 11 orders. I also noticed each order serving get lesser and lesser in portion. I don't know the exact new policy in placed, this is just based off my experience. I mentioned up to 11 orders, that if you're always on time to placed the next order. You could have gotten distracted and forget to place an order. I always love to get my money worth. Look like the best strategy for lunch, I have to eat there myself. Obviously, if I eat with a large party, I don't think our party will get our money worth. If I come with a friend, look like we should get separate table. Then again, not everyone is penny pitch like me. I will mention that I don't have a smart phone, I wonder will gen allows the old way of ordering. Other than that, the staffs are great, foods is great. read more

This review is for my Too Good to Go experience It cost $9.99 so I got two bags. I was so excited because it usually sells out super fast and I never get a chance go snag one fast enough on the app. I arrived at 7pm on a Thursday and was completely ignored upon arrival until at least 10 minutes later. After being acknowledged, I showed the manager that I ordered 2 bags and 15 minutes later, I was given one bag. I told him again I ordered 2 bags and 15 minutes later, he gave me only one AGAIN! Another 10 minutes later, I was finally given my 2 bags! Service was so bad. It was a bit busy but I should have at least gotten an apology from them for not getting what I ordered and paid for TWICE! I was so excited to open the bag and see all the goodies I got when I got home only to be extremely disappointed. The meat was so dry and salty. The bulgogi literally tasted like ground beef and was probably the worst bulgogi I've ever had. The food was slightly warm and not appetizing at all. The japchae was so bland and came with no ingredients. The most enjoyable item was probably the honey green tea sadly. It was slightly too sweet but at least it was refreshing. The boba was a bit mushy but not a big deal. Overall, I would definitely not recommend or get a Too Good to Go item from them again unfortunately! read more

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If there's one restaurant I can always count on for a satisfying meal, it's Gen Korean BBQ House. This has easily become my all-time favorite spot for KBBQ, and despite visiting countless times, I still get excited every time I come back. This is actually the only Gen location I've visited, but it's set in a great area and has a conveniently located parking structure nearby. Having one less thing to worry about before diving into an AYCE feast is definitely a major plus in my book. Like most popular KBBQ spots, this location can get pretty busy, especially on weekends. Because of that, I'd highly recommend joining the waitlist or making a reservation ahead of time whenever possible. Fortunately, I've never had to wait too long to be seated, which I'm always grateful for. That said, I do try to plan my visits during less busy hours, often taking advantage of their lunch special, which runs from opening until 3 PM if I'm not mistaken. What keeps me coming back, though, is the quality of the food. The meat selection is consistently delicious, and sides are fantastic, and there's a surprisingly solid variety of appetizers to choose from as well. No matter how many times I visit, there are a few menu items that are absolutely non-negotiable for me. I always order the Beef Bulgogi, Gen Premium Steak, and Spicy Chicken. They're my tried-and-true favorites, though my boyfriend and I also enjoy branching out and trying new items whenever we're feeling adventurous. That being said, I'm definitely a creature of habit and tend to gravitate back to my favorites every single time. While my boyfriend is usually focused on loading up on protein, I'm equally excited about the sides. In fact, I might be slightly obsessed with their potato salad and house salad. The potato salad has a subtle sweetness to it along with little bits of corn that add great texture and flavor. As for the house salad, that dressing should honestly be bottled and sold separately because it's completely irresistible. A great side dish can elevate an entire meal, and Gen absolutely delivers in that department. The atmosphere is another thing I enjoy about this location. It's energetic, lively, and fast-paced, with servers constantly moving throughout the restaurant to keep up with the steady flow of tables. Despite how busy it can get, the restaurant still manages to feel modern, stylish, and well-organized. I've only dined upstairs once or twice, but the entire space feels thoughtfully designed and perfect for everything from casual lunches to group dinners. Perhaps my favorite part of every visit is the service. The staff here consistently bring great energy and positive attitudes to the dining experience. They're attentive, efficient, friendly, and always willing to help with recommendations, refills, or anything else you might need. Even during busy rushes, they somehow manage to keep things running smoothly. At the end of the day, Gen continues to be my go-to KBBQ destination because they do everything well: quality food, excellent service, a fun atmosphere, and a dining experience that keeps me coming back time and time again. It's one of those places that never seems to disappoint, and I can't wait for my next visit. read more

Gen Korean BBQ House - Potato Salad: 5/5 - Korean Near Me - Alhambra, California

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This used to be our go to kbbq place but since they got rid of the beef tongue, we've been trying to find a good replacement. Last time my son and I went just cause we were in the area, they were out of lots of the hot dishes cause they didn't get their fried food delivery. But then the waiter said they were out of corn cheese too and it's like uh that's not fried. We ended up getting the jap chae which they hard but it came out broken and sad. Just like our dreams of having good kbbq. This place used to be the spot but I think it's gone down hill. Not sure we'd be back unless someone else really wants to go. Service was slow and mediocre at best. read more

Gen Korean BBQ House - Sad jap chae, not veggies or nothing and all broken - Korean Near Me - Alhambra, California

Service is very good, friendly and very responsive. But food is ok. Fired check is cold when we ordered for the kids . read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

Haven't been to this location in awhile, but it was a good night. Our runner Elias (sorry if I spelt that wrong) was super friendly and continuous checked in and asked if we needed anything. The meat quality was also better than I remember. The pork cheek and brisket were definitely our highlights but they had a large menu with a variety of options. The only downside is the location is definitely on the older side; the booths were a bit old/dirty and the vents don't work that well. The fire turned off too, but our server was quick to turn it on. read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

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There's structure or street parking to get here. It can get packed and you'll might have to wait outside. They have reservation for 10+ memebers. There's plenty of seating inside with two floors available. It's decently clean inside. The staff were nice although today seemed like an off day. We didn't get our grill replaced as often as usual so it got quite smokey. And when we did get the grill replaced the server didn't turn it back on or the flame just completely went out. One of our members didn't get his water refilled even when we left their cup out towards the table end. Towards the end it seems like our table didn't get much attention but we at least got the bill on time. The food was pretty good. The brisket and bulgogi were the highlights. The Hawaiian pork belly was hit or miss. There was one more that I can't remember but it had a nice flavor but was way too chewy. read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

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Time to find a new spot. I don't like their new way of ordering. After placing 2 orders with none getting served and waiting 20 mins, we were finally told that they were out of beef bulgogi, garlic chicken and like 3 other meats. Mind you, I bring my son because bulgogi is the only meat he really likes so not evening told in advance was really annoying. No servers in site, we needed napkins and more sides and no one seemed to approach the table. Just people cleaning but when I try to ask him he nodded with his hands no that he can't help. It's too chaotic, self service. It was not even close to closing time so being out of almost 5 main meats from the menu and corn cheese was not a pleasant experience. read more

It's been a long time since my family has dined at Gen. Amazingly the prices haven't been increased by a huge amount since I was last here. I joined the waitlist when we were in the parking structure, but when I checked in with the host we were placed in line as though we had shown up, which defeated joining the waitlist. Not sure if this was because it was New Year's Day and busy or an anomaly. It was about a 45 minute wait and extremely busy, but once we were seated the service was overall good. The food we ordered came out relatively timely. They changed our grill. Similar to other reviews, my main complaint is the quality of the meat, specifically the brisket. Not sure what was going on with it but after cooking it just turned into bits on the grill. Seemed like it was a freezer storage issue. The restaurant still has a club like atmosphere, glad the floor wasn't as greasy as other reviews reported. Our overall experience was a 3.5 but I'll round up to 4. I would come back again if I want to satisfy my KBBQ craving for a very affordable price. 3.5 rounded up to 4 stars. read more

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If you want your quick fix this place maybe for you ... I'd prefer go to ktown Meat was ok... appetizer was eh Service was amazing quick and helpful Place was busy and had to wait a little The wait was medium worth it hahaha Restroom was upstairs read more

Gen Korean BBQ House - Intestines and squid - Korean Near Me - Alhambra, California

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I love Korean bbq. The meat, the atmosphere, the sides. I can't complain about leaving satisfied. However, yesterday was disappointing. Went there with my husband and son. We weren't greeted by anyone for almost 5 mins. A manager walks over and says you need help how many in your party. I say three he walks away before coming back to seat us. This already left me on edge. Our waiter Jason was amazing. Friendly, attentive and polite. I have no issues with him. My issue is with management. It wasn't that busy because the upstairs was closed. Which causes them to staff less people. That trickles into less staff members to do a lot of jobs especially when it gets busy out of now where. I will be going back and I hope my experience is better as I really love this restaurant. If you have the same story comment below let's get things changed. read more

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Service was great however many thing you find at Korean BBQ was missing. Not sure if it's because we got the classic menu but items like rice paper and the salad were missing from the menu. Scanes a QR code and did not see any of the items mentioned above in the their menu we ordered from. Dessert was included which was nice. Overall had a great experience. read more

There seems to be new rules every time I come back here lol. As of June 2026, there's a rule that you can't request two of the same meats in an order. You're also limited to 4 meats per order. Service is comically slow (I guess their way of getting you to eat less and run up your time) and the servers hardly ever fulfill the entire order. Granted it is quite busy, and I imagine it's easy to forget, but it ends up being the case that you order the same meat 5 separate times and there's still only a 50% chance it'll actually come to you. Items on the menu go out of stock. One time I was here they were out of pork belly, another time they were out of steak, this time they were out of edamame. Not sure what their stock/the demand is like but these seem like basic things you should have plenty of supply for at a kbbq place. Otherwise, meat quality is pretty good and I love their selection of soups and appetizers. And the price is truly unbeatable for what it is. read more

Service wasn't the best. One of the waiters seemed to have an attitude when asked for sides and salad, not to mention that they have a cut-off from the short ribs?? Thought it was all you can eat? Quality of the brisket was terrible came out stringy and chewy. Gen used to be so good. read more

I love this place. The workers are so friendly. The food top notch. I recommend this place. I give this place 100/10.

Finally came around to have dinner here at the Alhambra location. Staff was great & so friendly! The pancake dessert really hit the spot ! 10/10 We ordered premium beef belly, galbi short ribs, pork & short rib fingers (my fav) flavor so delicious (add the salt) right after coming off the grill, yummm.... Makes a huge difference! Would like to try the Ramyun next time around. read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

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COST: AYCE dinner is $30.95 each Bottomless Cokes are $2.98 each And if you want some Premium meats like we did (marinated short rib) then it's another $20 upgrade each person. NOTE: 30-40 minute wait for a table for two, which was a few minutes longer than estimated initially. Then you've got two hours to eat everything you can. Don't skimp on banchan. Get as much kimchi, mandu, jalapeño, rice cake, salad, etc. as you can. For the main course we tackled beef bulgogi, spicy pork bulgogi (it's not that spicy at all!), garlic chicken, ramyun, and bulgogi fries. Prepared items like ramyun and fries were a tad on the cold side. I noticed a lot of reviews mentioning the floors felt greasy/slippery and they are all true. It's really noticeable so wear appropriate footwear. Long-ish wait, oily floor and some cold fries prevent it from being a perfect experience. read more

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Mixed feelings towards the new direction they're going. From a finer dining experience, to a more authentic, hole in the wall retail restaurant experience. * review based on my and my family's most recent visit (2-3 times a month since 2019) ** I forgot our servers name but he was great! He was doing the best he could with his section. I'll update this review to give him a shout out if I can. Pros: - Significantly shorter wait time - Mobile menu to place food orders - Food comes out a lot faster - More authentic, hole in the wall kbbq feel Cons: - Complete change in atmosphere (retail feel with chips, drinks and other snacks) on racks and shelves around the host stand. Sauce, soju, sake and to-go sample containers displays taking up a section of every table - Reduced serving staff. Lots of traffic passing through but most are runners. If asked for something, their response is "let me get your server." - Server was so overwhelmed, our food started arriving before our grill was turned on or even got our drink order taken. **3 plates were served before having to ask to get a grill going. Definitely not a destination / celebration vibe anymore. Still prefer it over the other local place though. read more

I've been to this Korean BBQ restaurant many times in the past, which makes this review especially disappointing to write. Over my recent visits, I've noticed a significant decline in both food quality and cleanliness. The biggest issue is the hygiene. During my last visit, one of the dishes brought to my table appeared not to have been properly washed. Even more concerning, the grill plate was visibly dirty and still had food residue left from a previous customer. This is something that should never happen at a restaurant, especially one where customers cook food directly on the grill. The overall cleanliness of the restaurant also seemed poor, which made the dining experience uncomfortable. Combined with the decline in food quality, it no longer feels worth returning. I hope management takes these concerns seriously and improves their cleaning standards and quality control. read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

Save your money. Honestly, this was one of the worst service experiences I've had. I was a party of one, and somehow people who came in after me were seated before I was. It took about 15 minutes just to get seated, even though there were plenty of tables available. The restaurant seemed understaffed, and the service was extremely slow overall. Then there was the whole BBQ situation. They brought the meat out before bringing the grill, so I was sitting there waiting another 15 minutes for the actual equipment I needed to cook my food. What really bothered me was that they apparently ran out of some of the meat, yet no one informed me before seating me. Why not let your customer know what's available before they sit down and order? The only positive thing I can say is that the food I actually received was good. Unfortunately, good food doesn't make up for poor communication, disorganized service, and a frustrating overall experience. And then the billing situation was the final straw. When I asked for my check, they initially handed me a bill for a completely different table a party of four. I was literally sitting there thinking, how are you giving me someone else's bill? Then they explained that the table before me had not been properly closed out, and somehow their charges ended up showing up on my bill. So not only was I given the wrong check, but their system apparently carried someone else's unpaid/unfinished table over to mine. This is basic restaurant management and something that should never happen to a customer. I should not have to question whether the bill I'm being handed actually belongs to me. Between being left without utensils, sides, or a grill for 15+ minutes, waiting for someone to even come check on me, not being informed that certain meats were unavailable, and then being given another table's charges this entire experience was incredibly disorganized. I understand restaurants get busy. I understand mistakes happen. But this was mistake after mistake with very little communication or urgency to fix anything. Please get your shit together. The food was good, but the service and organization were absolutely unacceptable. read more

Bad decision coming here tonight, as soon as we entered the restaurant, it was just as hot inside as it was outside!?!?! Felt like they were shortstaffed as it took a while for someone just to come by and get our drink order, felt like an eternity, being so hot inside the restaurant, there was no ventilation or air conditioning! Honestly, wanted to leave, but our guest chose this restaurant and really want it to eat there, so as uncomfortable as it was, we stayed, and made the best out of it, which was extremely difficult, as it was so hot, we were sweating! The menu is not updated as they were a couple items I ordered and they were no longer available. Food was okay and customer service was slow. We do appreciate Sebastian who stepped in to help our waiteress, who, at times was MIA!?!? The biggest turn off was when we ordered a salad, and it was warm and wilted?!?!? This was same issue with banchan appetizers!?!? Wondering if the refrigeration in the restaurant for food was also not working? On a personal note, this is not our first choice when dinning out, tonight's experience just confirms why we don't come here! read more

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Unfortunately, this was a really disappointing experience at GEN Korean BBQ. Our food came out before the grill was ready, so we waited about 15-20 minutes just for the grill. Once it was working, the fire kept going out. We had to wait for a waiter to come by each time to relight it, and this happened four times before they finally moved us to another table. What was most frustrating was that no one even came by to ask why we weren't cooking our meat. We were sitting there with our food untouched, and no one checked on us. When we were moved, the grill was working, but they didn't bring us any utensils to cook our food. No tongs, nothing. We also didn't know who our new waiter was. It also felt like the staff was prioritizing the larger parties over smaller tables. I understand bigger groups may need more attention, but every customer should receive the same level of service. Everyone should be prioritized equally. By this point, we had already been there for about an hour, and GEN has a 90-minute time limit. We called a manager over before leaving to explain what had happened. I was very respectful when explaining our experience, but the manager didn't introduce himself and simply said he didn't know why we weren't given utensils and offered to bring them. At that point, that definitely wasn't going to make us want to stay. He then asked what else he could do instead of making an effort to find a solution that would make us want to continue our meal. I'm sure they have a great staff, and they may have been understaffed or overwhelmed that day. I understand that things can go wrong, but the lack of communication, attention, and follow-through made this experience extremely frustrating. Overall, just a bad experience. I hope management takes this as an opportunity to improve the service and make sure all customers are treated with the same level of attention, regardless of party size. read more

We were able to be seated immediately, which was nice as I know there is typically a line for Gen. This was the first time I'd been at any Gen location, and I was severely underwhelmed. The floors and tables were slippery/sticky with grease. Our server was changing out our grill too much as the beginning, then not at all at the end. They also turned off the grill each time they changed it and we'd have to flag someone else down to turn it back on. We never received water refills. The meat itself was very poor quality with a lot of tendon. It was so chewy that eating it without choking was almost impossible! I also wish they had at least one paper menu for the tabel, it was a pain to keep opening my phone and zooming in on the teeny tiny menu to pick what to order. read more

12/28 It's been forever since I've done a review for them. Update time let's go.... Party of 11. We made a reservation . We were greeted immediately and sat at our table. Nice big two tables for our party. Unfortunately, we had a small incident. My mom had fell due to the floors, being fairly slick hurt her shoulder pretty good . Ivan, the manager was amazing. He made sure that my mom was OK and if she needed anything at all, they would take care of it. Thankfully, she was OK and Ivan was amazing and took care of all of our drinks which we had quite a few of them because we ordered 2 pitchers of Beer and 2 Soju and other stuff as well. All was well. We ordered Hawaiian steak , brisket, chicken , spicy pork etc... everything was delicious. Johann G was our server and he was awesome. He made sure that we had plenty of meat and drink and also made sure that my mom was doing OK through out the evening. We all had a good time and good food. Definitely be back again when visiting. Enjoy !!!! read more

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My husband and I came here for Saturday dinner. We waited in the virtual line on Yelp and came in when it said our table was ready. It was both of our first times here. The ambiance is very club-like. The lighting is dark and the music is loud. The service was slow and inattentive. When I go to a Korean bbq restaurant, the flow of the food and side dishes need to be 100% in order for me to enjoy and eat a lot. If the flow of food takes too long, it makes me feel full and impatient. That's how it was. We'd order food and it would either not come or we'd have to remind someone passing by to bring it to us. They were out of corn cheese & onions. The side dishes were a huge disappointment for this Korean girl's palette. The kimchi, japchae, soup - they did not taste at all like what they were supposed to. Not authentic at all. The meat quality was decent. Maybe a 3.7/5 stars. The grill needed to be changed way too often. For me, the side dishes are just as important, if not more important than the meat. They have to compliment each other well and elevate each other's flavors but... it was really lacking here. Unfortunately, will not be returning. Suggestions: - A tablet on each table for customers to order their own food would be more efficient than having to wait for a server. This would allow servers to focus on bringing the food. - A call bell on each table. - Both of the above suggestions would not be needed if servers checked on our table more often and if the food didn't take forever to come. read more

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My friends and I walked into Gen BBQ, but we ended up leaving without eating. The booth and table we were assigned were super dirty. There were food crumbs left on the table, trash all over the floor, and even a dead bug at our table. It was obvious the area hadn't been cleaned. We politely asked our server if we could move to a cleaner table. He said he needed to check with the manager, so we waited for about 10 minutes. No manager ever came, and no one followed up with us. At that point, we decided to leave. Cleanliness should be the bare minimum for any restaurant, and the lack of attention from the staff made the experience even more disappointing. We never even got the chance to eat because the restaurant's cleanliness and service gave us no confidence to stay. I won't be returning. read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

For 21.95 for their lunch special you get a really good value for the price. They have a variety of options to choose from that you wouldn't get anywhere else for the same price. Food is delicious and service is great. They constantly check in on you and are ready to replace the grill once it starts getting dark. Their spicy pork bulgogi is delicious and you really can't go wrong with anything. The only think that I don't like is that if you go to early they don't have any fried options. This is the second time I visited and both time disappointedly I wasn't able to order some of the options I was looking forward to trying out. Was there until 1pm and still wasn't able to try it because their shipment of oil hadn't arrived. Overall i do enjoy coming here but it's disappointing I can't try half the menu because they aren't able to make it despite it being advertised on the menu. read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

This is a 3.5 star review. I arrived with a party of 5, Saturday, 6ish PM. It was busy but not packed, there was another party of 8 ahead of us but they were seated as we got there. We were greeted at the entrance after about a minute and were seated about 5 minutes after that at a table one the 2nd floor. Our server, Anthony, sat us and explained the menu. He was good but I could tell he was busy. He seemed a little um, neutral? Didn't smile or say you're welcome at all but it's not a big deal, he clearly had other tables to serve. No hard feelings from us. Had to remind him a couple of times for extra sides and water refills but we appreciate his service. Also, our table was clean. The meat quality was good! We ordered bulgogi, thin sliced brisket and sirloin steak, garlic chicken, shrimps - both fresh whole and fried, and some pork belly. All the meats were tender and the shrimps were delicious but your mileage may vary depending on how you cook it. We were lucky to have a great cook taking the grill - my wife! My favorite was the sirloin steak, I must have eaten at least 3 myself lol. The fat was rendered perfectly and it melted as I chewed! The salads they served us were also good, though the first one had some browning lettuce which was off-putting. The 2 that followed were fresh. I'm not sure why they serve such small and few banchan (sides) for a party of more than 2. They literally put one spoonful of mash potato, one spoon of pickled cucumbers, same for kimchi and the radishes. We probably went through 8 rounds of banchan between the 5 of us. If it's just one person I'd argue that they would still be too small, but they are bottomless so thats that. Gen needs to hire a few more people at this location to help refill them more often so that people don't have to wait up to 10 minutes for a new round of banchan. The grill was swapped regularly for a clean grill which was awesome that we didn't have to ask, it was just done. I've eaten at other kbbq places where they NEVER change it unless asked to. Floor was greasy and slippery, but it didn't bug me too much. I had to remind my party to be careful while walking. Overall it was a 3.5 star experience. Minus one star for the small sides and greasy floors, and minus half a star for the indifferent service, not that it was bad but they could have come off as a bit friendlier and happier. I'm sure it's because they're understaffed or overworked. read more

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Came to this restaurant after a family event. Was my first time to experience a Korean barbecue style restaurant, once arriving to restaurant service was really friendly and welcoming really nice. The wait time here was not that bad was less than 20 minutes at the moment on a Sunday evening.. parking is really hard to find since restaurant is on Main Street. There is a free parking structure about less than two minutes away from restaurant.. The waiters were amazing very helpful and great service. The food was great. Very delicious if cooked correctly was really fun and great times to spend with family. Will definitely come back soon. read more

Came in using the tiktok discount and was immediately treated like such less then everyone else my server Jeremiah was rude a grown man working you would think he would have some respect for others god forbid we try to save a little money. we hear him tell another server "they only saved 5$" horrible establishment i'll be going across the street from now and on :) Guy works service job and hates that he's working a service job. Manager pointing at us talking to his family in his language when we are literally the table across and see him directly pointing at us. Hope these have a better day and stop hating life so much read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

Customer service is horrible.There always short staff I give up coming here.No rice paper they take forever to bring out the meats.The portions are very small the rice they give us is not fresh it's a couple days old for sure.There is too many Korean BBQ restaurants don't come to Gen people you've been warned read more

Gen Korean BBQ House - Pork belly short ribs - Korean Near Me - Alhambra, California

As expected, we knew Gen usually gets heavy foot traffic so we decided to join the Yelp waitlist before making the drive to the restaurant. Got seated right away but in a way I wished we didn't. Was ready to place in our order, but was told to wait for a server. Sat there for a good 20mins before a server came up to talk to us. I honestly can't blame that server, he did his best but it's seems like there was no communication between the hosts/servers. They kept filling up tables before the servers are ready. Wait a good 30+ mins to actually eat. We were starving so avoid hunger, we kept eating a little rice with sauces provided. For the price they be charging for dinner at Ayce, meats can be way better. What we got was flavorless chopped/minced thingy slice meats. The appetizer was cold. We were placed on the upper level and it was freezing cold. Everything needs improvement! read more

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I never thought I would have something bad to say about gens but this location has one of the worst vibes and customer service I've ever seen ANGEL.J was our waitress and not once did he offer anything to drink let alone a refill of water he didn't come around to see if we needed anything else we had to standup and look for him to get the check he seemed bothered by us asking for rice paper or even asking questions!! Worst gen location by far don't not recommend!!!! read more

This place used to be very good, but it's been years since I've been back. Wow how it has changed. The price is too high for the poor quality meat. I had the premium but nothing was premium, it was average. The service was great though, much love to the workers. I won't be coming back, but if I did, it would only be because of the super hot waitress. LOL read more

Let me start by saying that the absolute star of the show was the amazing service we received. Spectacular service from specially, Phil . He was so tentative to us, from start to finish made us feel so welcomed. He always checked in to see if we needed anything , and made sure our drinks were full. I accidentally burnt my finger, and he immediately ran into action, providing a cooling gel cream for my finger . And kept checking up on me to make sure I was okay. This is also by far our favorite location of Gen restaurants. No matter what area we are in, if we're craving Gen. we come to this one. I read some of these negative reviews and I just say, try it out yourself . The food is amazing, the restaurant is clean, and the meat is FRESH . 10/10 always . And that's my honest review ! read more

On Memorial Day weekend, reservations through Yelp came in handy. Don't get me wrong, it was a little wonky due to our placements on the wait continuing to move lower on the cue. I brought it up to the host and showed her in real time that my wait time and cue went from 3rd to 9th, referring to the parties ahead of me. She saw that the system kept putting me lower on the cue. Be sure to pay attention and bring it up right away. It might also be better to consider calling to make reservations so that doesn't happen. Either way, the yelp reservations saved us and our part of 4. The wait was limited to 5 minutes if that, and by the time we left you could see the line wait for Gen exceeded out the front door. Service was impeccable. They changed grills immediately and constantly. On a holiday weekend we didn't expect such attention. The food and ambiance was incredible too, and it was the first time I realized there was a second floor available. It's not my first visit but it absolutely won't be my last. We all got the $30 regular AYCE but they didn't offer a premium at $50. Pricing was affordable and reasonable. There are many Korean BBQ spots but this was by far best in price. Also, the Nutella filled mochi pancake topped with powdered sugar for dessert offered by the server was a hit at the end of our meal. Thank you so much for making my uncle's birthday so memorable especially during a holiday weekend. read more

Gen Korean BBQ House - Korean Near Me - Alhambra, California

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Came here with my brother for lunch, and food was great! There were several items I really enjoyed that I haven't tried since my last visit which were the regular beef belly, honey soy beef belly, and mango tango bites! I highly recommend coming here during lunch since it's such great value for only $20.95 per person (applicable Mon-Thurs, from open-3pm). However, I'm writing this review to give a shoutout to our server, Spencer! He gave exceptional service and was super upbeat and friendly! He was very prompt in taking our orders, constantly changed our grill, and checked on us multiple times which was highly appreciated. He made our experience at Gen so much better! Seriously, 11/10 service. Thank you so much, Spencer! read more