I needed a quote for a new Vinyl liner for my in-ground pool. Unfortunately they couldn't work with…read moreme, they are booked too far out, so I can't review any work. I can however say they communicated promptly, professionally and friendly, showing consideration for my time which is greatly appreciated.

Had a guy come out to give me an estimate for future work. Two weeks later still waiting for the…read moreproposal. You can't be that busy. Don't worry, I won't be giving you my business in the future. Waste of time.

Jared and his guys have been taking care of our pool for more than a few years now. The first thing…read morewas, I couldn't get our previous guy to commit to cleaning the pool on Friday so that it was always clean for the weekend but Jared had no problem with it and stuck to that commitment. He and his guys are super reliable and they just take care of what they need to, monitor everything with the pool and the system and if or when you have a problem that could potentially be serious he goes the extra mile to get it diagnosed and fixed. Unfortunately we lost one pool guy who gave up on the economics of running a business and living in Hawai'i but unless Jared follows that path too I want him taking care of our pool. Everyone wants people who provide home care services to do the job well, communicate, charge a fair price and be there when you really need them. That's Jared and Mokupuni.

This is a great pool service! Knowledgeable, reliable, and kind. The owner, Jared sends us pictures…read moreof the pool after every cleaning. He trouble shoots equipment problems when they occur. He is very conscientious, even coming out to our home during off hours, on several occasions, to get problems solved. The pool cleaners, Kaine & Makau, are wonderful. They work long & hard, get the best results, are even understanding of our happy dog. Recently, they spotted a hornets nest in our bougainvillea, which they offered to remove, and refused any compensation. These guys manifest Aloha! I highly recommend Mokupuni Pools!

Residential pool replastering and renovation. The "bottom line up front" is that the owner, Steve,…read moredelivered an Outstanding result; our 51 year old pool is now completely refreshed with modern plaster material that gives exactly the look we wanted, waterline and step edge tiling look to outlast trends, and a new VGBA compliant drain cover to prevent injuries and drowning (safety first!). On time and at a price that easily beats the competition. Aquatic Solutions is simply the best!

We contacted Aquatic Solutions to fulfill our family's dream of having our own pool. It would be an…read moreunderstatement to say that they went above and beyond in making our dreams a reality. Steve and his crew at AS worked with us on our various requests and we couldn't be happier. From planning to permitting, excavating and decking the process was a breeze. We would recommend them to anyone looking to add a pool for their family enjoyment.

Gary was great! He was quick to respond and explained every step of the process. He was one of…read morethe only companies that was willing to do my above ground pool. Did an amazing job on my pool and very reasonably priced! Will be calling Gary for all of my pool needs!

Gary came out to do an estimate a week ago. Hasn't gotten back with a quote yet. He should at least…read morelMK if he is not interested or let me when he can get back to me. No communication. Sad.

We purchased a beautiful 2025 Master Spa in Sept, shipping and delivery was as expected. Mike the…read moresalesman was wonderful very helpful. Delivery and "installation" entails delivery of the spa to the designated place. We were told to get the electrician to connect the spa and then call and we'd be instructed how to set up. We called and were sent shortcut instructions to apply the chemicals and told read the (online 87 pages) manual. The manual said to use the InTouch app to see the chemical balance. But, the InTouch app didn't work. Drew made sure we got the chemical strips the next day. Unfortunately, we also couldn't get the heater to work. Drew, the tech came out in a timely manner to discover the heater was damaged on transport. New heater came a week later and was installed in a timely manner, but still didn't work. I was put in touch with the owner and another tech, Casey figured out it was a spa setting that was wrong and this fixed the heater. While everyone was very kind and helpful, we were all challenged with getting the InTouch Gecko spa app to work. I was put in touch with the owner and Nick another service tech. He was able to identify the app problem and we figured it out it was a router issue. He had suggestions on what kind of system I needed to run the app and we got it up and running. My suggestion is to provide a 15-30 minute service appointment after spa installation, I have been offered a class at their store for instruction on operation of the spa. Everyone has been polite and have certainly responded to requests for assistance. We have found a solution to each challenge. Casey is committed to provide service recovery if any issues arise, even while traveling out of the country

Had a small hock up but they fixed it. Easy install. Took a bit to get the tub. Recommend…read moreupgrading to the Gecko app to control the tub features.

Byron has been servicing my pool for years and besides the fact that he's such a great person he…read moredoes quality work and has great customer service. I highly recommend him to anybody!

Byron is so good at what he does! The first time he visited our home, he glanced at the pool…read morecleaner I complained about and said, "you need a backup valve". He's very thorough and reliable. Before Byron, we had a company that had techs that didn't care or have enough knowledge to keep our pool in top shape. So glad we made the switch!!

He came by for a consultation. Requested a quote for a "small project". He stopped responding to…read moretest messages. I was ghosted haha.

5 Stars to Poseidon Pools Hawaii & Owner Brandon for creating beautiful pools & being incredibly…read moreknowledgeable, professional & responsive. As a real estate agent I know how in demand pool builders are, Thank you Poseidon Pools Hawaii!!!

i went on yelp to look to change my pool to salt water. The Pool Doctor came with the best quote. i…read moredid however had a another company come out cause of its name and the customer service was horrible I can go on but i will post that on there page. When The Pool Doctor came out they better explain things. save me money, things i did not need when they could of charge me for it. They did not try to upsell me on stuff i didn't need. If you are changing your pool to salt i highly recommend these guys. They are fast and fair and willing to take time to explain things to you. High Five to Kramer.

Cool kid but shitty service. Did the job but wasn't good enough. He needs more knowledge of pool…read moreservice. He serviced my pool for 3 weeks (once a week service) and by the 3rd day the pool is turning black again. He suggested an acid wash. Drain the pool and acid wash. Asked him how much? Then off the top of his head he say $800. I'm like WTF! who the fuck makes $800 in one day. So hired another pool company and now my pool is cherry! Stays clear and blue.

Marcelo, Don't tell…read moreme what to do! I don't know any of your staff except one, Jesus who worked on my pool but your training and lack of being responsible, he turns out to be as bad as you! He was skipping. He did a great job in the beginning but then he changed! You trained him and I'm Not surprised. You did not issue any refund and in fact you continued charging me for items that was not used for my pool. You are dishonest or somebody is. You had Yelp remove my original review. I won't stop! I have not reported you to the district attorney but I think I should. Where is the apology. And stop sending me messages about rentals. I haven't rented my house for about 15 years. Last time I checked it wasn't your business.

Still waiting for a quote. It has been almost two weeks. If not interested he should just say so…read more Communication needs to improve.