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    Gem Theater

    3.8 (4 reviews)

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    7 months ago

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    7 years ago

    Newly renovated. Clean, new, great small town theatre. My grandson called the popcorn fresh and buttery! LOL. Highly recommend.

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    8 years ago

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    14 years ago

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    NCG Cinemas

    NCG Cinemas

    (43 reviews)

    They get 3 stars basically because of the seats. Can they get with the times and remodel these…read moreseats to be reclining!? Needless to say the seats aren't that comfortable. I also suggest they get a better app. I'd love to be able to purchase tickets through it, have my tickets electronically, use my NCG club card on it and load money into it to pay for concessions. All that aside the service is friendly, popcorn is fresh and the theatre and restrooms are usually clean.

    We had a 9:45 pm showing on a Friday night and were running late. Around 9:50 pm, I stood at the…read morebar waiting for someone to come over, hoping to get a drink. After a minute or two, an employee, who I later found out from another employee was a manager named Georgia I believe, came over and started doing something at the bar facing away from me while I stood there waiting. She briefly looked back, made eye contact with me, and then returned to what she was doing without saying anything. I didn't initially think much of it, as there is rarely someone always stationed there. You usually just wait for someone to notice and come over. When she finished what she was doing, she turned around and asked, "Did you want something from the bar? I just closed it for the night." I assumed that meant ordering was still possible, so I responded, "Yes," to which she replied, "Well, I just closed it for the night." The interaction was confusing and not very pleasant. I ended up sticking to just pop and we proceeded into the theater. Later, around 10:30 pm, I went back out for a popcorn and drink refill but was told that the popcorn machine had shut down at 10:15 pm, so I returned to my seat with an empty bucket. I checked and saw that every movie showing that day had its last screening around 10 pm. Based on this, I assume the policy is to shut down popcorn 15 minutes after the last showing begins and to close the bar whenever the manager feels like it. That's an interesting way to run a theater, especially on a Friday night. We were the only people in our theater, and I couldn't help but hope that everyone else made a better choice by going to Saginaw or Birch Run for an Emagine or Celebration Cinema offering a better and cheaper experience. I've visited the Midland theater probably close to a hundred times over the past 5-10 years. The quality has never been particularly good, and sometimes it has been downright poor, like this night or the previous time when items were hanging in front of the screen during the Nosferatu showing, or other one of the many other times there have been issues. My only hope is that maybe this theater will eventually close and be taken over by a company willing to put more effort. Previously, lower prices could justify overlooking issues, but now it's somehow more expensive than Celebration Cinema or Emagine theaters, and the experience is dramatically worse at every level.

    Gem Theater - movietheaters - Updated May 2026

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