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Cozy Cats Cafe

5.0 (2 reviews)

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2 years ago

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11 months ago

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Brinstar - Onion Rings

Brinstar

3.1(24 reviews)
6.8 mi

Brinstar is one of those places you walk into and immediately think, "yeah...I'm coming back."…read more If you're into retro vibes, this spot nails it. They've got a great mix of pinball machines, old-school arcade classics, and some newer games, so it doesn't feel like a museum, it actually feels alive. You can bounce between games, grab a drink, and just hang out without it feeling forced. What really surprised me though was the food. I expected typical bar food, but they go way beyond that. The brunch is legit, and the menu has some creative dishes that actually feel thought out, not just thrown together. It's the kind of place where you come for the games and end up staying for the food. The staff are super friendly and bring a fun energy without being over the top. It also strikes a nice balance crowd-wise. During the day, it's totally a spot you could bring your kids and let them have a blast, and later on it shifts into more of a social hangout where you can meet locals and vibe. Overall, it's just a really well done arcade bar that doesn't try too hard but still delivers on everything. Definitely worth checking out.

The food is great, but unfortunately, the service and the way we were treated left a really bad…read moreimpression. I live in Midland and brought friends visiting from Kentucky, along with our kids (ages 6-9), specifically to Brinstar so the kids could enjoy the games. We were having a great time until, completely out of the blue, the owner approached us and told us that if the kids broke any of the games, we would be responsible for paying for them because they are 30 years old. I completely understand wanting to protect valuable, vintage equipment. That is reasonable. What was not reasonable was the way it was communicated. There is a right way and a wrong way to address customers, especially families who are there spending money and trying to enjoy themselves. I was so uncomfortable with the interaction that I went to our server, who was incredibly kind and sweet, and told her we were going to leave and simply pay for our drinks. She even offered to have the drinks put into to-go cups. At that point, the other female owner, who was sitting at the bar, commented that the games were 30 years old and that we should "parent our kids." Excuse me? We absolutely understand the responsibility of supervising our children. What we did not expect was to be spoken to in that manner by the owners of an establishment we were patronizing. As someone who was also raised in the hospitality industry, I understand that protecting your business and your property is important. But hospitality is also about how you communicate with your customers. A simple, friendly, "Hey guys, just a heads up--these games are vintage and we ask that the kids please be careful with them" would have accomplished the exact same thing without making your customers feel unwelcome or insulted. We came in excited to introduce our out-of-town friends and their kids to your establishment. Instead, we left embarrassed and disappointed. The food may be great, but unfortunately, great food doesn't make up for making your customers feel unwelcome. I sincerely hope this is something the owners take to heart, because there was a much better way to handle this situation.

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Cozy Cats Cafe - cafes - Updated October 2026

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