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    Ideal Theatre

    3.6 (7 reviews)

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    NCG Cinemas

    NCG Cinemas

    3.2(6 reviews)
    28.8 mi

    Went to see WICKED at the Alma movie theater. Sound was awful. More than one of the customers…read morecomplained and we were told it was the fault of the movie's production, not a problem with the theater. We were told NCG sent an email to their theaters that they were aware of the sound issues. After spending $100 for 4 us to see the movie, popcorn, and drinks, it was VERY disappointing that there was NOTHING telling us about the sound. I talked with one customer who was seeing the movie for the second time and did not have any sounds issues at the first movie theater, Celebration Theaters. We also were not offered anything like our money back or an apology. Do NOT SEE this movie at a NCG theater!

    We attended a 4:20 showing (just missed matinee pricing) of Migration on Friday, January 5 with 2…read moreseniors, one adult and 2 children, ages 6 & 8, in addition to purchasing 2 large tubs of popcorn. We were charged $10 per person for admission, despite the fact that the seniors & children should have been $8.00 each, so in essence we were ripped off for the price of one $8.00 ticket. My wife didn't notice the discrepancy until we got home to Clare, and called to see what could be done about the overcharge. The person answering the phone said she talked to the manager, and that there was nothing that they would do about it. Basically, she said too bad, so sad. Shameful lack of customer service!! In retrospect, we'd have been better off to go to the Midland NCG (same distance for us) where the customer service is WAY better. Lesson learned.

    NCG Cinemas

    NCG Cinemas

    2.4(43 reviews)
    29.0 mi

    We had a 9:45 pm showing on a Friday night and were running late. Around 9:50 pm, I stood at the…read morebar waiting for someone to come over, hoping to get a drink. After a minute or two, an employee, who I later found out from another employee was a manager named Georgia I believe, came over and started doing something at the bar facing away from me while I stood there waiting. She briefly looked back, made eye contact with me, and then returned to what she was doing without saying anything. I didn't initially think much of it, as there is rarely someone always stationed there. You usually just wait for someone to notice and come over. When she finished what she was doing, she turned around and asked, "Did you want something from the bar? I just closed it for the night." I assumed that meant ordering was still possible, so I responded, "Yes," to which she replied, "Well, I just closed it for the night." The interaction was confusing and not very pleasant. I ended up sticking to just pop and we proceeded into the theater. Later, around 10:30 pm, I went back out for a popcorn and drink refill but was told that the popcorn machine had shut down at 10:15 pm, so I returned to my seat with an empty bucket. I checked and saw that every movie showing that day had its last screening around 10 pm. Based on this, I assume the policy is to shut down popcorn 15 minutes after the last showing begins and to close the bar whenever the manager feels like it. That's an interesting way to run a theater, especially on a Friday night. We were the only people in our theater, and I couldn't help but hope that everyone else made a better choice by going to Saginaw or Birch Run for an Emagine or Celebration Cinema offering a better and cheaper experience. I've visited the Midland theater probably close to a hundred times over the past 5-10 years. The quality has never been particularly good, and sometimes it has been downright poor, like this night or the previous time when items were hanging in front of the screen during the Nosferatu showing, or other one of the many other times there have been issues. My only hope is that maybe this theater will eventually close and be taken over by a company willing to put more effort. Previously, lower prices could justify overlooking issues, but now it's somehow more expensive than Celebration Cinema or Emagine theaters, and the experience is dramatically worse at every level.

    I came here to watch a movie at 9:25 it is it has been ten minutes later and I'm still watching…read morepreviews. The experience is fine but I don't like being lied to.

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    NCG Cinemas - Cat women be looking pretty bangable

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    Cat women be looking pretty bangable

    West Branch Cinema 3

    West Branch Cinema 3

    2.8(12 reviews)
    41.1 mi

    making my grandbaby cry they did ! My daughter took me grandma and my grandson to see the new he…read moreman movies we were laughing no different then all the other adults and was told we were to loud and they had a complaint making my grand baby feel real bad he thought he had done something wrong and started crying well no one at that point would have enjoyed the movie with him upset making us have to leave well I did team all the people there for making my grand baby feel bad and we left I will never go back there again or ever recommend them to anybody we spent over $50 and they gave my daughter a $15 compensation and we never got to watch the end of the movie and it was a kids movie like kids r quite

    Worst movie experience of my life! When I first got there I got a popcorn and a pretzel, the…read morepretzel was old and rubbery, inedible and the popcorn was cold and stale, for a matinee, first movie of the day, the popcorn was obviously from the night before. Then when we get into the movie in cinema 1 the screen is so dirty that every dark scene its all you see. So distracting. Then as the movie was wrapping up, we are watching the credits waiting for the after credits scene we know is there because we looked it up, and they shut off the movie! They literally stopped the movie before the last scene! Do yourself a favor and just drive to midland for any movie.

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    West Branch Cinema 3 - [9.1.11]

    [9.1.11]

    West Branch Cinema 3 - Cash only! It's no joke. Hmm.

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    Cash only! It's no joke. Hmm.

    Ideal Theatre - movietheaters - Updated July 2026

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