We have been coming to Houghton Lake for 50 years and the Pines theatre is always a delight…read more..immaculate on the inside fair prices and comfortable seats .. my favorite theatre !!

Love this old theater. I've been coming here since I was a kid and always enjoy it. The charm of…read morethe log cabin feel is great. It is large with comfortable seating. It has a great sound system. I would highly recommend it.

I enjoy my experience each time I go here. I usually go for the $6 Tuesdays; however, prices are…read morestill steep for drinks and other concessions. That is regular for movie theaters nowadays but considering that there aren't premium seats like some of their competitors, I think there should be some pricing cuts.

very unsatisfied with my visit. me and my friend Waquisha wanted to watch the new Smile 2 movie. We…read morebought our tickets, went to our seats, and a minute before the movie was going to start a guy named Greg kicked us out. Greg was actually quite friendly, but his associates were so rude to us. Won't be returning anytime soon. There was no reason for us to be kicked out. I think they were definitely judging us.

This is a great theater. The facility was recently renovated. The picture and sound are great…read more The seats are comfortable and the concessions are really popular, particularly the fresh buttered popcorn. The staff are also very nice. I'd highly recommend that you try this local gem.

Newly renovated. Clean, new, great small town theatre. My grandson called the popcorn fresh and…read morebuttery! LOL. Highly recommend.

Great movie theater experience, went here on a friday night to see Superman. Bought tickets online,…read moresigned up for free rewards program. Ticket pickup experience was good, also could've bought them in person, very easy machines and also line wasn't long. Concessions were super affordable unlike other cinemas, I got a medium popcorn for $8, the large was around 9 and was refillable I believe. There was also a bar with drinks available, and during movie saw people get delivered food or drinks so I think that's an option as well The seats in the regular theater were cushioned chairs, great viewpoint from everyseat. Sound quality was great, if not too loud which I don't mind Just a fun experience, will definitely come again

absolutely terrible get rid of curfew policyyy im jusr trying to have a fun night and the lady was…read morelike we need to see a id to see fnaf 2 which is pg-13 ughh

Went to see WICKED at the Alma movie theater. Sound was awful. More than one of the customers…read morecomplained and we were told it was the fault of the movie's production, not a problem with the theater. We were told NCG sent an email to their theaters that they were aware of the sound issues. After spending $100 for 4 us to see the movie, popcorn, and drinks, it was VERY disappointing that there was NOTHING telling us about the sound. I talked with one customer who was seeing the movie for the second time and did not have any sounds issues at the first movie theater, Celebration Theaters. We also were not offered anything like our money back or an apology. Do NOT SEE this movie at a NCG theater!

We attended a 4:20 showing (just missed matinee pricing) of Migration on Friday, January 5 with 2…read moreseniors, one adult and 2 children, ages 6 & 8, in addition to purchasing 2 large tubs of popcorn. We were charged $10 per person for admission, despite the fact that the seniors & children should have been $8.00 each, so in essence we were ripped off for the price of one $8.00 ticket. My wife didn't notice the discrepancy until we got home to Clare, and called to see what could be done about the overcharge. The person answering the phone said she talked to the manager, and that there was nothing that they would do about it. Basically, she said too bad, so sad. Shameful lack of customer service!! In retrospect, we'd have been better off to go to the Midland NCG (same distance for us) where the customer service is WAY better. Lesson learned.

The staff were nice and gave you exactly what you wanted, bathrooms were ok just no dividers in…read morebetween the urinals. The theater was steep but it made it easier to see the screen and very comfortable seats. The layout of the theater was nice. It was wheelchair accessible and has a wide variety of food, candy, and drink options. Overall very pleasant experience!!!

Good theaters. Seats are good, but not comfortable. Reasonably priced. Good place to see movies…read more Family friendly

We had a 9:45 pm showing on a Friday night and were running late. Around 9:50 pm, I stood at the…read morebar waiting for someone to come over, hoping to get a drink. After a minute or two, an employee, who I later found out from another employee was a manager named Georgia I believe, came over and started doing something at the bar facing away from me while I stood there waiting. She briefly looked back, made eye contact with me, and then returned to what she was doing without saying anything. I didn't initially think much of it, as there is rarely someone always stationed there. You usually just wait for someone to notice and come over. When she finished what she was doing, she turned around and asked, "Did you want something from the bar? I just closed it for the night." I assumed that meant ordering was still possible, so I responded, "Yes," to which she replied, "Well, I just closed it for the night." The interaction was confusing and not very pleasant. I ended up sticking to just pop and we proceeded into the theater. Later, around 10:30 pm, I went back out for a popcorn and drink refill but was told that the popcorn machine had shut down at 10:15 pm, so I returned to my seat with an empty bucket. I checked and saw that every movie showing that day had its last screening around 10 pm. Based on this, I assume the policy is to shut down popcorn 15 minutes after the last showing begins and to close the bar whenever the manager feels like it. That's an interesting way to run a theater, especially on a Friday night. We were the only people in our theater, and I couldn't help but hope that everyone else made a better choice by going to Saginaw or Birch Run for an Emagine or Celebration Cinema offering a better and cheaper experience. I've visited the Midland theater probably close to a hundred times over the past 5-10 years. The quality has never been particularly good, and sometimes it has been downright poor, like this night or the previous time when items were hanging in front of the screen during the Nosferatu showing, or other one of the many other times there have been issues. My only hope is that maybe this theater will eventually close and be taken over by a company willing to put more effort. Previously, lower prices could justify overlooking issues, but now it's somehow more expensive than Celebration Cinema or Emagine theaters, and the experience is dramatically worse at every level.

I came here to watch a movie at 9:25 it is it has been ten minutes later and I'm still watching…read morepreviews. The experience is fine but I don't like being lied to.

Gorgeous theater! Entrance is spotless and prices are very low…read more Great time options for multiple movies and the theater itself was very well maintained. Popcorn was really good and the owner and employees were very courteous towards us and other customers when asking about combos, other movies, and their judgement about the work environment. Great movie theater!

We are happy that they started playing some horror movies here. The food is not all jacked up in…read moreprice. The bathroom was clean and the chairs are quite comfy. The staff is very friendly and have a great sense of humor. Not bad for a small town theater.

Worst movie experience of my life! When I first got there I got a popcorn and a pretzel, the…read morepretzel was old and rubbery, inedible and the popcorn was cold and stale, for a matinee, first movie of the day, the popcorn was obviously from the night before. Then when we get into the movie in cinema 1 the screen is so dirty that every dark scene its all you see. So distracting. Then as the movie was wrapping up, we are watching the credits waiting for the after credits scene we know is there because we looked it up, and they shut off the movie! They literally stopped the movie before the last scene! Do yourself a favor and just drive to midland for any movie.

Nice little theater in West Branch. Matinee prices are good. The popcorn, not so much.read more