This review is strictly based on an estimate appointment. I contacted Gelu last weekend to schedule an appointment to bid on our master bathroom remodel. We agreed on Wednesday at 5:30PM. 5:40PM came rolling around and I tried to call Gelu. His phone didn't even ring so I decided to follow up with an e-mail to which he never responded to at all. Will not attempt to reach him again. Poor business practice to no show an appointment and then not even call or email the client.
Also, including the email thread below as I just received a follow up to my review from Gelu stating I was a fake person trying to schedule an appointment, as well as my 3 outbound phone calls to see if he was going to show up. E-mail, physical address and phone numbers have been redacted for privacy.
Gelu Construction Bathroom Remodel
13 messages
Lindsey Outzen ___@gmail.com Mon, Jan 21, 2019 at 2:39 PM
To: contact@gelu-construction.com
Hello,
We have a master bathroom that we are looking to remodel and a few walls to close up to expand the existing bathroom.
Could you please let us know if you have any upcoming availability for an estimate in Castro Valley?
Thank you!
Best,
Lindsey & Jeff Outzen
Sent from my iPhone
gelu ilie geluconstruction@gmail.com Mon, Jan 21, 2019 at 2:57 PM
To: Lindsey Outzen ___@gmail.com
Cc: contact@gelu-construction.com
Hi Lindsey
Let me know when it's Ok to come there to see the project.!!
Just call me or email
(510) 506-5073
Gelu
[Quoted text hidden]
Lindsey Outzen ___@gmail.com Mon, Jan 21, 2019 at 2:59 PM
To: gelu ilie geluconstruction@gmail.com
Cc: contact@gelu-construction.com
Hi Gelu,
Thank you for the swift response. Let me know when you have a time and I will arrange with my husband.
Thanks!
Sent from my iPhone
[Quoted text hidden]
gelu ilie geluconstruction@gmail.com Tue, Jan 22, 2019 at 7:19 AM
To: Lindsey Outzen ___@gmail.com
I need to know the address and I schedule the date..!!!
[Quoted text hidden]
Lindsey Outzen ___@gmail.com Tue, Jan 22, 2019 at 7:41 AM
To: gelu ilie geluconstruction@gmail.com
Please provide times for availability and then I will forward the address.
Thanks!
1/24/2019 Gmail - Gelu Construction Bathroom Remodel
https://mail.google.com/mail/u/0?ik=c56a0bf2ba&view=pt&search=all&permthid=thread-f%3A1623311383755194418&simpl=msg-f%3A162331138375... 2/3
Sent from my iPhone
[Quoted text hidden]
gelu ilie geluconstruction@gmail.com Tue, Jan 22, 2019 at 7:52 AM
To: Lindsey Outzen ___@gmail.com
I can't come today after 4 o'clock
[Quoted text hidden]
Lindsey Outzen ___@gmail.com Tue, Jan 22, 2019 at 9:04 AM
To: gelu ilie geluconstruction@gmail.com
If you are unable to come today, can you come tomorrow at 5:30PM?
[Quoted text hidden]
gelu ilie geluconstruction@gmail.com Tue, Jan 22, 2019 at 9:05 AM
To: Lindsey Outzen ___@gmail.com
Yes, I can.
But sand me the address.!!!
[Quoted text hidden]
Lindsey Outzen ___@gmail.com Tue, Jan 22, 2019 at 9:07 AM
To: gelu ilie geluconstruction@gmail.com
0000 Privacy Dr
Castro Valley, CA
My phone number is 000-000-0000 in case anything comes up. Thanks!
[Quoted text hidden]
Lindsey Outzen ___@gmail.com Tue, Jan 22, 2019 at 3:47 PM
To: gelu ilie geluconstruction@gmail.com
Hi Gelu,
I can be there at 5:20 tonight but I do have another appointment at 6 so we would have to be fast.
Let me know if that works for you. Thank you!
[Quoted text hidden]
Lindsey Outzen ___@gmail.com Wed, Jan 23, 2019 at 5:40 PM
To: gelu ilie geluconstruction@gmail.com
Are you on your way? We had an appt at 5:30
Sent from my iPhone
[Quoted text hidden]
gelu ilie geluconstruction@gmail.com Thu, Jan 24, 2019 at 4:45 PM
To: Lindsey Outzen ___@gmail.com
Hi Lindsey
Thank you for the best star what you put in my Yelp.
1-You don't give me your address for the beginning
2-You don't give me your phone number.
3-It's possible your email to be fake
4-You don't call me never to talk to me in the phone.
1/24/2019 Gmail - Gelu Construction Bathroom Remodel
https://mail.google.com/mail/u/0?ik=c56a0bf2ba&view=pt&search=all&permthid=thread-f%3A1623311383755194418&simpl=msg-f%3A162331138375... 3/3
5-You put me one star where it's mean my business is go down.
Have a great day
[Quoted text hidden]
Lindsey Outzen ___@gmail.com Thu, Jan 24, 2019 at 4:47 PM
To: gelu ilie geluconstruction@gmail.com
Gelu,
Would you like me to post all of the emails on my yelp review to prove? Happy to do so.
Horrible customer service. read more