We previously used GPP for a simple sink repair. This time, we used them for two toilet…read moreinstallations and a bidet attachment install. The techs were very nice, especially the younger apprentice who came and made our dog much more reassured, as he sometimes gets nervous and barks incessantly when strangers are in our home. What we didn't like was the fact that we were automatically entered into their $97/year "savings" program. When we questioned why our receipt didn't reflect the alleged discount, we were told that firstly, our tech entered us into the savings program to save $300. We asked why the total didn't reflect that and were told that the discount was taken out on the receipt, yet they don't show you what it is. If that is true, two toilet installs, a valve replacement and bidet attachment install was nearly $2,000. It also took 5 days to receive the said receipt. Overall, we'll be looking for another, more affordable plumber.

Original Review: Ryan, the technician, did a great job…read morereplacing my water heater on August 8, 2025. The one star is for being charged twice, once for $1156.56 at 1:15pm and then for $1099 at 2:13pm on August 8th for a water heater that was supposed to cost $1099, and for being gaslit by two people after calling twice to report the double-charge and sending a photo of a screenshot of my bank transactions clearly showing that I was charged twice. On August 8, 2025, at 10:35 am, a technician from Greater Pittsburgh Plumbing was dispatched to my home for a leaking water heater and suspicion of leaking pipes due to some water damage to ceiling tiles in my basement. I paid the dispatch fee of $59.00 from my checking account using my debit card on July 18, 2025. Thankfully, the water damage was old, so I only needed a replacement water heater. I agreed to have my water heater replaced for the price of $1099. The water heater was replaced, and Greater Pittsburgh Plumbing charged my debit card for $1156.56 at 1:15 pm, which was the time that the job was complete. I thought the total may have included the dispatch fee (I forgot I paid this in July) or tax, so I wasn't alarmed that the charge was $56.56 over the $1099 price I was quoted. Then, my card was charged again for $1099 at 2:13 pm for one gas water heater that was supposed to cost $1099. Because both are pending transactions, I was directed by my bank to contact the vendor. When I called, I was gaslit by two different people, who told me I must be mistaken because they don't have the capability to double-charge, blamed my bank, and suggested I dispute the transaction as my only recourse. I called Greater Pittsburgh Plumbing at 2:36 pm, as soon as I saw that I was charged $1099 as a second charge, and spoke to Madison, explaining that I had been charged twice for the water. Madison proceeded to gaslight me, stating that the company can't double-charge and requested I email a picture of my pending transactions. I emailed a picture of my pending transactions, as requested (see photo). Hailey, who answered the second time I called, confirmed that she received and could view the picture, but still proceeded to tell me that Greater Pittsburgh Plumbing cannot double-charge me. She then blamed my bank and told me I could dispute the transaction. I informed Hailey that the transaction information was identical for both charges. I filed a complaint with the Better Business Bureau. I will update my review if the BBB complaint is addressed by Greater Pittsburgh Plumbing. Update 8.15.2025: Greater Pittsburgh Plumbing addressed my BBB complaint and refunded the additional $1156.56 charge on August 13th. I am thankful that they addressed this mistake promptly.

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

This is the second time I've use this company, outstanding service!…read moreI would highly recommend them, but always be aware of any sewer cleaning company they wanna saw you on having your drain replaced...

I was doing a favor for a neighbor who had a water line burst on her. She had an insurance contract…read morewith the water company that covers her in the event of leakage and this company is one of their recommended repair companies. The man who came to her house advised me that after using sound technology the "leak" was actually coming from my property since part of her line crossed over to my backyard. I gave written permission with the understanding thinking that if her pipe was indeed causing backflow into my yard then it must be addressed. The letter the neighbor wrote also indicated that once the work was done Mister Sewer would arrange sometime in the future to have a landscaper come out and repair damage to my yard. The original agreement was written as basic restoration consisting of "soil and seed." Later on when the owner signed off on it the limitations per her insurance contract limited them to basic restoration which was "seed and straw" as well as leveling. I was not given opportunity to initial this change as acceptable since I received a printed copy with the signature and addendum. On the day they did the work and dug up the area as deep as a grave the water line was tested. There was no leakage at all coming from the pipe that was under my yard but rather was somewhere under the concrete below her deck. They completed the project by forcing out the defective copper using an underground snake technique from her water shut off valve in her home. They replaced the line with what they call a superior plastic by Uponor. My understanding was that this pex product expands and contracts and is more durable than copper and will last longer. I did learn that without this insurance the base cost is at least $2500.00. My neighbor was grateful and pleased with the work they had done. I, on the other hand, have to consult other landscapers in order to get the right information on how to properly restore my lawn as well as allow for eventual settlement where the hole was dug. Hopefully in time I will get the information needed and go accordingly. I'm sure they are a fine company to work with but when you are filing an insurance claim they usually use the least invasive means possible and must limit their work and restorations according to the guidelines set by the insurance company. Please be aware of that fact if you are paying a water/sewer insurance premium on your water bill.

We had a few issues that needed addressed but a leaking toilet ring provoked me to find a local…read moreplumber. Tedeschi was very responsive (2 hours after I called), fair price, provided me estimate on some work for spring, and I had them come back to install a new bidet seat. Very satisfied and happy to have a plumber I can rely on.

We had a leak in our ceiling and I needed it fixed immediately.Called them they came out in about a…read morehalf hour showed us the problem stopped the leak then came back and fixed it.Very professional and nice to talk to

McVay has been such a blessing as a homeowner. With their…read moreMVP offering, ease in appointment setup, and professionalism in resolving issues at my home. Earlier this year, I knew I would need a drain line replaced from my driveway, so I received quotes from multiple companies... and McVay not only came in at the best price, but they also approached the situation in the most professional and amicable way. During the booking process, the office informed me of the MVP Plan. For just $239 annually with no automatic renew, I could receive money off this current project and a slew of necessary homeowner checks throughout the year for free! From plumbing, heating, electrical, and cooling, I've had now numerous checks by McVay - and best part - they don't all end in an upsale to gain money. McVay hires experts in each field that are giving the best input and even tips to keep your systems running smoothly. I'd suggest McVay to anyone and everyone

I have been using Mcvay since I bought my house 5 years ago in Pittsburgh. This company is top…read morenotch. All of their staff are hardworking and honest to deal with. John the owner is kind and knowledgeable and prices his jobs fairly. We've spent tens of thousands of dollars with them and they always stand by their work,

Had our main shower pipe clog late last and Drain Bros showed up first thing this morning before…read morehours! Professional, clean and fixed the problem promptly and very reasonably! Highly recommend

Possibly the most embarrassing service call I have ever had to make. My senior dog has early stage…read morekidney disease and when I have to be away from home I have been leaving him a potty pad in my bathroom. These pads sometimes leak underneath and recently when mopping I have noticed some leakage in the toilet area. Mopping with bleach was no longer cutting it and I started to realize that under the toilet was the problem. I needed to have a plumber come and take the toilet off so I could clean well underneath, put it back in place and obviously find a better solution for my dog going forward because this is just bad. I reached out to Drain Bros. via Yelp on the strength of their excellent reviews and proximity to me in Bethel Park. They had a same day opening which was amazing. I almost immediately heard back from someone via text to confirm I still needed help, followed up by a call to make the appointment. Technician Seth called when he was about 15 minutes from my house to let me know his location. He was hard-working and knowledgeable, had no qualms about the nature of the problem I was so horrified about, and when the toilet was off set about cleaning the tile himself, although I insisted it should be my job as it's my dog. He said when he replaces a toilet he always cleans well underneath no matter what to start from a clean footprint, so it was absolutely no problem. He also said my timing was good because the wax seal under my toilet had been giving out and needed to be replaced. He did very good work with attention to detail, pride in the job and respect, putting on shoe covers whenever he needed to come in or out of the house. Earlier during the initial phone call, I asked for an estimate for this job, was quoted $250 and that was exactly what I was charged. I found these guys to be very efficient, honest and upfront. I will definitely be calling them for any future plumbing needs and really appreciated the quick help today.

Terry just saved us a lot of money! We had what we thought was a minor clog in the drain, but the…read moreplumber we originally called couldn't figure out where the clog was or if this was even the problem. So, he decided we should jackhammer the floor. I decided to get a second opinion. Enter Terry's Plumbing. Terry arrived the same day we called, diagnosed the problem right away, and then fixed the problem right away. And, it turned out to be a simple fix. It turned out to be a clogged drain. Which is the reason behind this five star review.

Terry's Plumbing has been in business for over 40 years, and its plumbers perform the following…read moreservices: general plumbing, bathroom remodeling, sewer replacement and repair, and pipe excavation. I had a leaking pipe in my garage ceiling, and my usual plumber was not available, so I called Terry's Plumbing. A courteous woman answered the phone and set up an appointment for 10 AM to 2 PM later in the day. That time came and went, and no plumber had arrived, so I called again, and the woman told me that the plumber was on his way. The plumber arrived and spoke courteously with me, and he even interacted nicely with my dog. He cut a hole in the drywall in my garage ceiling. He initially said that he could not find the pinhole leak in my copper pipe because it might have sealed itself with calcium, but then he said that he found it, and he replaced about two feet of the pipe. The cost was $90 plus whatever it cost to fix the leak, for a total of $240. He wrote my credit card number, expiration date, and authorization code on a paper invoice to bill later. Unfortunately, water continued to drip from the ceiling. The plumber had told me that the ceiling would be wet and take days to dry, so I waited until later in the week to call about the continued dripping. The receptionist said that if the leak was related to the call earlier in the week, then they would not charge me a service fee. There would be a service fee only if the problem was new. The same plumber returned, and he cut away more drywall and replaced a section of pipe that was near the previously replaced pipe. He did NOT charge me again. I deducted one star from my review because the leak was not fixed during the first visit and because the plumber got wet drywall all over my ladder and garage floor. However, I would consider hiring them again, and I even discussed PEX with them. Tip: Check their website for coupons.