Weren't able to get a service person right away but came the next day. technician was professional…read moreand courteous. Took care of the problem quickly and explained the efforts well. unfortunately we were 14 days out of warranty from a call we had for th same issue 6 months ago. not happy about that.

I needed a connecting valve replaced on my gas dryer. The price: $450 flat fee. Time involved: 15…read moreminutes. So, $1,800 per hour? But I did get a $15 coupon for using the app - haha. This was not an emergency or weekend repair. Just normal pricing. I will never use them again. That was highway robbery. I cannot recommend them at these prices.

Overcharged and Taken Advantage Of…read more I recently called this company because my furnace wouldn't ignite. I suspected it was a simple fix, but didn't want to risk trying it myself. The technician arrived, got the furnace running in about 15 minutes, and then handed me a bill for $189. I find this completely unreasonable. There was minimal work involved -- no parts replaced, no complex diagnosis, just a quick ignition. Charging nearly two hundred dollars for a few minutes of work feels like taking advantage of customers, especially those who might not feel comfortable handling these issues alone. I will not be using this company again and strongly urge others to ask detailed questions about pricing before agreeing to service. No one deserves to be exploited for a simple fix.

Excellent communication from Cheri? in the office and service was equally excellent and technician…read moreBen Miller was very capable and knowledgeable about our plumbing needs. He worked on two of our toilets which were in need of service, and checked out the other two which did not need anything in particular. Charges for service were reasonable and only for the two toilets which needed service and parts replaced )primarily because of age and use). I highly recommend this company if you need plumbing services. I'm sure their HVAC service is also top notch.

Joe was professional, courteous and fast! He replaced our old kitchen faucet with a brand new one…read morein less than an hour and it is reassuring to know it is being done by someone we can trust.

If you're looking for quality plumbing work, hire Joe. First, he returned my call after hours,…read morewhich showed me that he really cared about my problem. He came the next day to fix my faucet and took the time to evaluate another issue we were having. Joe is a super friendly, honest guy. He's a true master at what he does. I highly recommend him for any plumbing need.

They were fast to arrive and quickly corrected the problem with clogged drains. They were able to…read moredo additional work in the same call to correct leaking water. Always had great service from them.

Sturm plumbing completed two plumbing jobs as I was working to move out of state. In both…read moreoccasions the plumbers and staff were very courteous and professional. They answered all my questions and were forthright about the cost of the repairs and when the repairs would be completed. Sturm plumbing went above and beyond. If you need a great plumber, call Sturm.

My old boiler is about 65 years old. My 2nd floor radiators where not getting hot. The 2nd floor…read morewas always cold in my house. In the past, I had called 2 different heating companies to look at the boiler in my house. Both companies said my boiler was working fine, but yet my 2nd floor was still cold. I had called Lawerence plumbing to look at my furnace. Lawerence plumbing sent 2 technicians, Sam and Ed. It only took 5 minutes and they found the problem. The PSI in the water system was only at 5 Lbs, when it should have been at 15 Lbs. The valves that controls the water pressure in the boiler was corroded and stuck. The boiler system was old, and several other valves were also in need of replacement. Surprisingly, they were able to replace the old worn-out parts without breaking other parts. That's always the fear of working on old plumbing, things tend to snowball. They had to replace some bleeder valves on two of the radiators also. To make a long story short, Sam and Ed did a terrific job fixing my boiler. They were able to restore heat to my 2nd-floor without costing me a small fortune. If I ever need a plumber again, I will gladly call Lawerence Plumbing. They did a terrific job at an honest price. If I do call them again, I hope they send Sam & Ed again. Those two guys really know their stuff. Thanks Lawerence Plumbing and Heating

These guys are great! Ben came out to take a look at my upstairs toilet that wasn't working and…read moreprovided me with a quote last month. He was extremely courteous & helpful. Nick just finished installing my new toilet today. They were both so knowledgeable and did quality work. They explained everything so well. And, they aren't expensive. I really appreciate having Nick do the work, I know it was done well by a third-generation Master Plumber. Amazing!!

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

Awesome service and timeliness. Could not had a more pleasurable experience. We will use again if…read moreneeded.

I originally posted the following review about a month ago. After I posted it, I was contacted by…read morethe company begging me to remove my review and they would work with me to solve my problem. Against my better judgement, as well as Yelp itself telling me I should not remove the review, I went ahead and removed it. Well, no solution to my problem was ever presented and the issue(s) listed below still remain. No matter what happens from this point forward, I will not remove this review again! Below is my original review. I've thought long and hard about writing this review. This winter I had my main drain clog about 2 days before the big snowfall, during that vicious cold snap we had. Once the snow was finished and my crawl space was able to be accessed, I called Kaleb as I'm also a veteran. He came and tried to snake it, to no avail. He also commented that my crawl space was the cleanest he has seen. After not getting the main line opened with a snake, he said the only option is to "hydrojet" my line and that would free up any clog I had. He also said that he would knock off the $100 I paid for the snake from the $550 charge for the hydrojet. Well, the hydrojet didn't work and, in fact, made matters worse as all that water (and everything that was in my pipes) went all over my crawl space, which now has a terrible odor. He made no attempt to clean up the mess he made and it cost me a total of $550 to not have the problem solved and my house smell like shit! I'm sorry, but I expected more from one veteran to another. I guess now that the weather is getting nice, I'll have to pressure wash my crawl space myself. Not an easy task, being a couple months shy of 74 and not in the best of health! In short, I hate to say this about a fellow vet, but I do not recommend this company!

We love these guys! Great family business-…read moreSteve and Tom have been our guys for two of our businesses for years. They are honest and knowledgeable of their craft.

Amazing work ! I had a sewer line replaced by them and they did a great job and were extremely quickread more