Highly competent friendly service. Time was taken to explain options in an understandable way.read more

I called them to fix my Samsung dryer. When I scheduled the appointment I told them it wasn't…read moreheating up. After gathering all the information they could we set up an appointment. What impressed me most was that the tech had the part with him fast and easy no second visit needed. I had a great experience.

Great delivery , installation of Refrigerator freezer Washer and Dryer…read more Sales personnel were the nest! Thank you Carl Weiss

Brandon was so informative in helping me find the right washer and dryer for me. And at the best…read moreprice in town! Then the delivery people were terrific. Very efficient and so nice. I even got an earlier delivery date. Fred's Appliance has a great reputation for a reason. They are efficient, knowledgeable and reliable which makes for a great experience!

My husband and I started the building process of our new home in September of 2021. We ordered our…read moreappliances from Fergusons in October 2021--understanding that the backorders of appliances was at an all time high and we wanted to order early. We worked with a representative their, shared our plans, and even measured the duct work in the showroom for the hood we wanted to ensure it was large enough to cover the duct because our ceilings were 9ft. Ferguson's does not take deposits, so you have to pay in full for your appliances, so we did. After we paid in full, ordered our appliances, we didn't hear from them until Spring 2022. In March of 2022, our refrigerator and dishwasher came in, but not our hood, ventilation system, and dual fuel stove. We were told May. Then May came, we were told June. Then June came, we moved into our new home, and then we were told July for the rest of our appliances. Finally in July, our hood came in. We had to schedule a time for our contractor and electrician to install it so we had to wait another 2 weeks. When our contractor and electrician came in to do the install, turns out the duct cover we measured, with our representative from Fergusons, does not come with the hood and is a separate purchase. This was news to us. Oh, and the power cord that connects the blower to the hood is not included, which also was not communicated with us by our representative. So we had to order a duct cover and power cord for our vent. Fergusons was a little more prompt on getting those items to us, as we were first told 18 weeks until those came in, but somehow they were able to get those to us in 3 weeks. Now, we're rolling into August and still no stove. In September 2022, the stove FINALLY came in. We live 180 mile round trip away from the Billings showroom, so we couldn't get it for 4 days after it came in. We communicated with our rep about when we would show up and if there was anything else we needed to install our stove. We were told just the gas flex line. We went and picked up, got the flex line, and left. We started the installation process the next day, and turns out they failed to send the power cord for the stove with us along with sending us the correct size of gas flex line, but wrong fittings. We communicated our concern with our rep immediately, and she said she thought the power cord was sent (which normally I would be like, ok mistakes happen, but now I'm wondering how much these representatives know about their products) and that the gas line sent was the correct one. I assured it was not, that the fittings were too big. We went to Fergusons (again) to try and get the right parts, and we're still not sure if they sent us the right fittings. We were told by our plumbers to use Fred's Appliances, and we still went with Ferguson's. We completely regret our decision and wish we would have went with Fred's. Maybe we would've have had people working with us who knew what we needed to order and send us with the correct supplies to make our appliance functional.

Really beautiful showroom and products, what's not to like? The "service" after the sale and…read morestanding behind and representing the product. I have not dealt with a more disinterested business in my lifetime. They simply won't help customers with basic issues if my experience is any guide to you. I have waited 6 weeks for a courtesy of any kind regarding a Miele laundry dryer I paid $4K for. I have called back at least 5 times for this over the weeks, without any result. I have a Miele induction stove, $8K, that is four years old from them that 3/4 of the stovetop hasn't worked since its second week in my home, in 2020. Likewise never any help from them after reporting the problem years ago. I would avoid Ferguson at all costs, its been a nightmare for dealing with this business. I would also urge Miele to discontinue having their products retailed there. I am embarrassed to have such an irresponsive business in town.

My mother's old washer bit the dust with water still in the tub. I called Felix at 4:30 and he said…read morehe could be there by 3:30 the next day, earlier if I could be flexible. He called at 9 am and said he could run by in 15 minutes. He switched out the lid switch in minutes and was gone. Reasonable cost, fast, and communicative! Wonderful. Good guy too.

We were extremely pleased with their service. Our ice maker had gone out in the refrigerator…read more They were here two days after our call. The repairman was on time and professional. We highly recommend them!

Another Must Stop! Business on Billings…read more What a fantastic store!! Although they don't always have everything on our list the store and the staff are really wonderful and it's never a wasted trip into Zest Such a wide variety of great items and brands, we already can't wait to go back next weekend

I stumbled upon Zest Kitchen Cookware when I was hitting up different antique stores around…read moredowntown Billings. It's located in between Yesteryears Antique Mall & Montana Vintage Clothing. This store has ANYTHING and EVERYTHING you could possibly want and/or need for your kitchen. I could have spent forever in the space, there was that much to look at. Their prices were very fair as well. It's so good to shop local, especially now, so I highly recommend you shop here over big box chains. Shop small and support your community. Be sure to hit up the sale section in the back too. I got the cutest holiday themed tea towel that I can't wait to use.

Many problems with Best Buy in general but I'll point out the few that cause me to shop online or…read moreat Costco. Employee turnover. You will never run into the same people 6 months apart. They come... They go. Employees are all young, part-timers that may not care as much as someone older and supporting a family. Want something you find on the shelf? There's a good chance that the one you're looking at is the only one. "Floor Model". Good luck with that pos! Quit pushing the extended warranty on everything. Offer it. Mention it. Then leave it. Not a fan.

Only has a 1 is because you can't give a 0! Worst customer service both instore and the Geek Squad!…read moreI think the only requirement to be employed at the Billing,Montana store is a slight heart beat. I will never step foot on the store again. Very poor management.

I called and spoke to Julie to set up an appointment to have come look at a gas dryer…read more Scheduling was easy, and they arrived when she promised. She asked me for model info so he was prepared for the issues upon arrival. Randall was able to quickly diagnose the issues and get us up and running. He was very open about the parts, cost, and that there were signs that I might be able to keep the old parts longer if I wanted. He took a few extra minutes to educate me on what was wrong, the symptoms, and what he recommended to address the issues. He installed new parts and several days later, the dryer is working like it should. I would recommend Revive Appliance Repair and WILL use them again should I have any issues! Very nice folks who were very respectful, knowledgeable, and professional.

Absolutely will spread the word on this company..response..work ..and professionalism is unmatched…read more!!!I rate Randall A+++++

I have had a really disappointing experience with this business. I stopped by to see if he had an…read moreapartment fridge, of which he had 2. I looked at them both and decided on the smaller, cleaner one. 2 weeks later, after he had been hanging on to it for "cleaning and painting" (I didn't know what he was talking about because the one I saw was in great condition), I was given the other refrigerator, which smelled awful and had not been cleaned or painted in the slightest. I figured I would try to salvage it as the price was pretty low. After 3 days of mildew remediation and 48 hours being plugged in, the unit did not even cool. I called the owner and asked if he would swap this unit out for a working one of similar capacity and value. It has been 2 weeks since we agreed to that arrangement and he has just missed another of many appointments. Tomorrow he is getting the old unit back and I don't even care about the money. I'll be ordering a new unit from Amazon for 50 dollars more. I love to support local businesses when I can, but I really can't explain how not-worth-it this has been. Spend a little more money and go somewhere else.

I would give 0 stars if I could. He can't keep appointments and the appliances haven't been fixed…read more It's been a whole month!!! "Waiting on parts". For a month? You said 10 days 4 weeks ago. It's been over 20 BUSINESS DAYS. Either retire or get a secretary. How he's in business is beyond me.

Been shopping at a store that doesn't carry 2in hoses, had to go to this place to replace one…read more Trent was great, on the phone and in person, along with Will. Girl from TSC that told me what type of horse brush I had on back porch a while ago, sold me Replacement, that same trip. Found Missing one, in plain sight, when i got home. Bet I'll find prints in the snow also.. No time to invest in people's insecurities. I'll ONLY go to TSC when I HAVE to put things on their CC. Trent's service, despite poor experience YEARS ago, has won me over.

Was truly disappointed today when we stopped in to purchase dog food!! The price on the shelf and…read moreat the cash register were different, the later being higher, Employee stated that whatever rang up was the price. My Son asked to see a Manager and She stated that we didn't need one. Once we got back to the dog food isle the price was marked lower than the cash register price, the employee continued to argue about the price when I pointed to price that was marked on the shelf and She said well that's wrong. I love to buy locally and would like to do business with Shipton's but to have employees that argue with Customers is just wrong and without Customers they do not have jobs. My husband asked for an manager and she called for one but at that point I made a decision to go elsewhere! Given the attitude I will spend my money at stores that value my business!