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    Yellowball Electric + Generators

    4.0 (4 reviews)
    Closed 8:00 am - 6:00 pm

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    Cummins Sales and Service

    Cummins Sales and Service

    1.0
    (1 review)

    We have been to three Cummings locations in the last 12 months.We had to replace a generator in…read moreGrand Junction, CO, and experienced a service issue in Phoenix. Both of those locations exceeded my expectations for service. The Cummings in Billing doesn't have the same standards. The New Generator, with 125 hrs on it, quit working while we were in a remote area of Wyoming. We called the Billings location as they were the closest location. They said they would work us in if we showed up the next morning. Erin told me they would need to keep it over night as they weren't sure it was the control board. We checked into a nearby hotel with our two dogs. When I talked with him the next morning they had determined it was the control board. They had to order the board because it wasn't in stock. We stopped by the next day to pick up clothes and miscellaneous items. We found that the tech had shut off the power to the unit to work on it, which also shut off the refrigerator and freezer that we had spent $300.00 to fill with food. If we hadn't stopped by the food in the freezer and refrigerator, it would have been ruined. I was livid. Those technicians work on RVs every day, which have refrigerators; there was no excuse for that mistake. No one bothered to mention that they would have to disconnect the power to everything. I found out later that day that the part wasn't showing up. Erin hadn't mentioned that they had put out a search on their dealer network and hadn't been able to locate another control board. There were numerous times Erin gave me a time he would call me by, and that time came in and went. I expected that when I spent S4,000 for a new generator with a three-year warranty, my experience in Billings would be similar to my first two experiences. I left a message for Rocky, the general manager, explaining my frustration. I expected he would call me. He didn't call.He is an example of poor leadership.

    Yellowball Electric + Generators - solarinstallation - Updated July 2026

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