Wired our new home and provide monitoring. Friendly service. But we have some equipment installed…read moreby others that no one knows much about.

If you're looking for an alarm company, then you're definitely looking for peace of mind. And…read morethat's what you'll get with Mountain Alarm. We have been customers for almost eight years and Nikki and her team have always delivered great customer service, a fair price and they're actually nice to you! What a concept! Plus, when our alarm has gone off, they were quick to respond. This is what you pay for and this is what you want. This is peace of mind!

Great company. Highly recommend! Fast, nice, great work, on time, answered the phone, scheduled…read morequickly! Thank you for your help Accurate lock & safe!

Fantastic, I own a condo in St George, but I was up in Logan, I had rented my condo out for the…read moresummer through airBnB. When the previous renters lost the keys, and didn't tell me, the new renters showed up, and couldn't lock the doors! AK! ... and here I am, eight hours away! I called Accurate Lock and Key, and they were so helpful and understanding, they went right out, rekeyed the lock, cut new keys, provided them to my tenants, and even mailed me the spare keys. Above and beyond the call of duty at a price I couldn't believe! Thank you guys, saved my bacon! LT

If this company was run by Alan it would be a great company. But unfortunately it's not. When…read moreAlan is not on the job the electricians work at a very slow pace and miss a lot. The owner doesn't communicate with Alan and his attention to detail is lacking. They will bill you for work they didn't do and charge you for items they didn't install. They will change the estimate after it's been signed and change the price on things to increase their profit. Again, the attention to detail on billing and estimate is very very poor which makes you wonder is their attention to detail with installation is just as poor. I'd give them a zero rating!

Alan was on time and got right to work straightening out issues I ran into after a renovation…read morerewiring. He was very professional, very personable and very reasonable with his charges. I can HIGHLY RECOMMEND Alan and JBI. Hive than a call. You will be glad you did. I sure am!!!

I have spent three years with an elderly mother trying to cancel the service. Her deceased husband…read morehad a password and they would not cancel without the password. We had the bank cancel the payment and they are still trying to collect on a service that hasn't been used for over 3 years. I spent 32 minutes with them today with no success. I consider them to have fraudulent business practices.

Overall, I would not recommend this security/camera company to anyone! Starting with the…read moreinstallation, the young man that come out didn't know how to problem solve issues and I had to tell him how to wire the panel into the electrical outlet and this was after he made a huge hole in the wall! I've had problems with the door lock not working as programmed. Now the smoke detectors randomly alarms and they keeping telling me it's dust on the detector; however, I pulled it down to clean it and it's as clean as new! Last night the smoke detector started chirping out of the blue. My initial thought was it needs new batteries, so I pulled it down and of course, it takes unusual batteries, the 1234a. I had to go to the local hardware store to buy new ones, $18 later! I put it up and all seemed well until 15 minutes later it started chirping again. So I get the 12' ladder, climb up and take it down. I get on the support chat for help and the guy tells me it's not programmed correctly! Why would the programming effect it at 5:30 pm on a Thursday night after being up for 2 years? The customer service technician today said that it would not, so sounds to me like they just don't know what they're doing and make up some stupid excuse as to why it's being problematic. We troubleshoot it and it finally seems to be working fine. I get it back up on the ceiling and settle down to watch TV. 15 minutes later it started chirping again. So I'm back online with their chat support. Now she's telling me it needs to be cleaned which I already know it's clean but I pulled it down again. Perfectly clean! I reset it according to her instructions and put it back up! At this point I'm so frustrated that I spent 2 1/2 hours troubleshooting their equipment, I ask for a new detector and to have my monthly payment to be credited back. She will send a new detector but it will cost me $100. I say, "No way" and refused to pay for a new one. She say she will monitor it and if I have continued problems they will send me a new for free! She also tells me she's only authorized to give me a $15 credit on my account. I called today and got the new detector sent free and another whole $5 credit on my account! I think this company has some real problems it needs to get fixed and would not at this time recommend their service or equipment to anyone!

I got locked out of my car, which has my apartment keys on it. I essentially was locked out of…read moreeverything! My phone died and I was looking for a quote on a computer, Chris got back to me so fast and it was very affordable! He came over within 20 minutes and it took him no time at all. Hopefully I'm don't locking my keys in my car, but if I do need a service I'll be using them again!

From the owner: After Hour Emergency Locksmith Services - Check our Reviews that are "Not Currently Recommended".read more

The phone (VoIP) service is horrible, can not even have a conversation with the person on the other…read moreend.

The positive- no longer have freezing while streaming and much cheaper than TDS. You can actually…read morereach local technical support without waiting on the phone for 20 minutes to talk to someone in another country. No offense to foreign customer service, but there can often be communication issues. The negative- had a problem within a week of installation and had to go into the office to trade out the equipment. Within another month, had trouble connecting to the internet. Solved by rebooting, but a pain in the neck to do and time consuming phone call. The employees are young and nice but do not have basic customer service skills. First rule of customer service, when talking to an angry/frustrated customer apologize for the inconvenience. Also, no clear explanation of why the problem happened. They do ok dealing with the problem, but not good at dealing with people, and I have a more calm and patient personality than most. Really need to train their people.

Called two other TV installers in St George and got zero response or the courtesy of a call back…read more Called Tek-It and someone actually picked up the phone! John came out the next day and did a great job hanging my TV. Fast, friendly and professional. Highly recommended!

I worked with Jon and he was friendly, educated, and not pushy on moving forward with getting what…read morewe needed done for our home. Jon came out twice and went through everything with us gave us multiple bids to match what fit our budget then came to work and did an amazing job! Would highly recommend Tek-It and ask for Jon! He will treat you right!