Jarrod is the best! Very knowledgeable and multi talented! Using Gecko for all our home theater…read moreneeds

Excellent, Intelligent, and Productively Helpful. Jarred is a 'first-class' Problem SOLVER. BRAVO…read moreJARRED.R.

Wired our new home and provide monitoring. Friendly service. But we have some equipment installed…read moreby others that no one knows much about.

If you're looking for an alarm company, then you're definitely looking for peace of mind. And…read morethat's what you'll get with Mountain Alarm. We have been customers for almost eight years and Nikki and her team have always delivered great customer service, a fair price and they're actually nice to you! What a concept! Plus, when our alarm has gone off, they were quick to respond. This is what you pay for and this is what you want. This is peace of mind!

In Aug. 2026 we had Tech Brothers install new exterior security cameras and a doorbell system. We…read moreexperience issues with the doorbell shortly after the install. We called Jeremy with Tech Bros and he came out and worked on the system. We still experienced issues with the doorbell camera. Called Jeremy again and he found that the camera had issues from the manufacturer. He recommended a replacement which we agreed upon and he installed it. No problems since then. Throughout this process Tech Bros was responsive to our needs and quick to respond to them. There was no charge for any of this work. As stated in our Aug 26 review we highly recommend Tech Bros and certainly will use their services again if needed. They do quality work and stand behind it.

Had them here in 2019 before COVID, then had them wait to return to finish. Now no answer on…read morephone, no reply to voice mail, no reply to email. Do not understand what is going on.

I got locked out of my car, which has my apartment keys on it. I essentially was locked out of…read moreeverything! My phone died and I was looking for a quote on a computer, Chris got back to me so fast and it was very affordable! He came over within 20 minutes and it took him no time at all. Hopefully I'm don't locking my keys in my car, but if I do need a service I'll be using them again!

From the owner: After Hour Emergency Locksmith Services - Check our Reviews that are "Not Currently Recommended".read more

We're out of state property owners that needed a full rekey for a home in Kanab UT and were very…read morefortunate to have found Holdaway's. Kelvin Holdaway was able to get to our property very quickly even though it was a fairly long drive. Kelvin is the very model of professionalism, integrity and fair pricing. Would we use him again? Absolutely! & so should you.

Unfortunately, I was in a hurry and slammed my vehicle door closed, locking myself out. This being…read morea Sunday, there were few options. Fortunately, I was given the number for Holdaway Locksmith. He was very understanding and setup a service call to my location straight away. He had the door open so very quickly, much to my surprise. He is as professional as he is prompt. Should a Locksmith be needed in the area, you are encouraged to consider Holdaway. They are highly recommended.

I have spent three years with an elderly mother trying to cancel the service. Her deceased husband…read morehad a password and they would not cancel without the password. We had the bank cancel the payment and they are still trying to collect on a service that hasn't been used for over 3 years. I spent 32 minutes with them today with no success. I consider them to have fraudulent business practices.

Overall, I would not recommend this security/camera company to anyone! Starting with the…read moreinstallation, the young man that come out didn't know how to problem solve issues and I had to tell him how to wire the panel into the electrical outlet and this was after he made a huge hole in the wall! I've had problems with the door lock not working as programmed. Now the smoke detectors randomly alarms and they keeping telling me it's dust on the detector; however, I pulled it down to clean it and it's as clean as new! Last night the smoke detector started chirping out of the blue. My initial thought was it needs new batteries, so I pulled it down and of course, it takes unusual batteries, the 1234a. I had to go to the local hardware store to buy new ones, $18 later! I put it up and all seemed well until 15 minutes later it started chirping again. So I get the 12' ladder, climb up and take it down. I get on the support chat for help and the guy tells me it's not programmed correctly! Why would the programming effect it at 5:30 pm on a Thursday night after being up for 2 years? The customer service technician today said that it would not, so sounds to me like they just don't know what they're doing and make up some stupid excuse as to why it's being problematic. We troubleshoot it and it finally seems to be working fine. I get it back up on the ceiling and settle down to watch TV. 15 minutes later it started chirping again. So I'm back online with their chat support. Now she's telling me it needs to be cleaned which I already know it's clean but I pulled it down again. Perfectly clean! I reset it according to her instructions and put it back up! At this point I'm so frustrated that I spent 2 1/2 hours troubleshooting their equipment, I ask for a new detector and to have my monthly payment to be credited back. She will send a new detector but it will cost me $100. I say, "No way" and refused to pay for a new one. She say she will monitor it and if I have continued problems they will send me a new for free! She also tells me she's only authorized to give me a $15 credit on my account. I called today and got the new detector sent free and another whole $5 credit on my account! I think this company has some real problems it needs to get fixed and would not at this time recommend their service or equipment to anyone!

The phone (VoIP) service is horrible, can not even have a conversation with the person on the other…read moreend.

The positive- no longer have freezing while streaming and much cheaper than TDS. You can actually…read morereach local technical support without waiting on the phone for 20 minutes to talk to someone in another country. No offense to foreign customer service, but there can often be communication issues. The negative- had a problem within a week of installation and had to go into the office to trade out the equipment. Within another month, had trouble connecting to the internet. Solved by rebooting, but a pain in the neck to do and time consuming phone call. The employees are young and nice but do not have basic customer service skills. First rule of customer service, when talking to an angry/frustrated customer apologize for the inconvenience. Also, no clear explanation of why the problem happened. They do ok dealing with the problem, but not good at dealing with people, and I have a more calm and patient personality than most. Really need to train their people.

Absolutely amazing service and more fair pricing! Our house…read morethat normally has all the locks electronically operated, had both of the batteries fail at the same time. We didn't have a key. B&E came out, fixed it and made 2 spare keys. I highly recommend them.

I was very impressed with their service. The young man…read morethat came out to take care of my needs, replaced the lock and deadbolt key to my house key and took care of everything in a very expedient and very economic way I would recommend this company to anyone, and I love the fact that his name is BNE Locksmith, lol.!