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    GBB Auto Sales

    1.6 (7 reviews)
    Closed • 8:00 am - 6:00 pm

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    O'Meara Ford - Car without wheels

    O'Meara Ford

    (446 reviews)

    I had a great experience at O'Meara Ford, and I especially want to shout out Kaelan, my service…read moreadvisor. Kaelan was incredibly patient and helpful from start to finish. He walked me through all the logistics of my car repair, kept me informed throughout the entire process, and was very communicative, which made a stressful situation feel much more manageable. I really appreciated how transparent and responsive he was. I actually chose to drive about 30 minutes out of my way to come here after having ongoing issues with a closer dealership, and I'm really glad I did. The difference in service was noticeable, and it was absolutely worth the extra drive to feel confident my car was being handled properly. While there were a few additional services I couldn't take care of at the time, I definitely plan to come back in the future. For now, I'm just grateful to have my car back, running well, and to have had such a smooth experience overall. They also offer a shuttle, which is a great option if you need to get somewhere nearby while your car is being serviced. Highly recommend if you're looking for reliable service and good communication.

    13 Days of Excuses, Incompetence, and a Dangerous Safety Hazard…read more ​This dealership has been around since 1913, but they operate with the incompetence of a business that opened yesterday. We purchased a truck on April 1st and were given five different "firm" pickup dates (the 4th, 7th, 8th, 10th, and 13th). ​The Endless Excuses: Over the 13 days it took to get our vehicle, we were given every excuse in the book: a safety inspection, needing a spare tire, a new headlight, "the machines are broken," and not having enough staff. The lack of communication was the most insulting part. When we finally confronted our salesman about the silence, we were essentially told that because it was his "day off," he saw no reason to respond to an upset client who had already handed over a $6,000 down payment. ​The Staff: ​Scott Rockefeller (Sales): Avoid at all costs. He is unprofessional, immature, and eventually resorted to name-calling when we asked for updates. He has no answers and pushes every failure onto management. ​Nathan Johnston (GSM): A total ghost. We were told we needed to talk to him, yet he was never "available" and his contact info was guarded like a secret. ​James Houtz (Internet Sales): Told us "everyone in the dealership" heard about our situation, yet no one reached out to resolve it. He gave us a firm 11:00 AM deadline for April 13th and then went silent. ​The Bright Spots: Nicholas Trujillo (Quick Lane) and Eissa Hizhley were the only professionals there. Nicholas found the finance team after they disappeared on us and made sure our daughters had drinks and snacks. Eissa stepped in to help when everyone else failed, despite it not being his job. ​The "Safety" Failure: We were told the 13-day delay was for a "safety check." After waiting an additional 3 hours for a final detail on the 13th, we got the truck home only to find a loose razor blade on the truck bed cover where our young children were playing. To claim you are doing "safety checks" for two weeks and then leave a razor blade in a vehicle is negligent and dangerous. ​ We had every dealership sticker stripped off the truck because I refuse to promote a business this careless. They claim to use CarMax as an example of "what not to do," but they are currently the gold standard for how to lose a customer's trust and respect

    Alpine Nissan - Alpine Nissan of Denver Service waiting lounge area

    Alpine Nissan

    (15 reviews)

    Got my car in and out fast friendly and even washed my car, I will be back with my next oil changeread more

    1-Star Review I…read morebrought my vehicle in for a flickering interior dome light, fully expecting that if a failed OEM component was found, it would be handled under warranty. I agreed to a diagnostic charge only if the issue was determined to be customer-caused. Within minutes, I was told that someone had "definitely" replaced the OEM incandescent bulb with an LED, and therefore I owed the diagnostic fee, a minimum labor charge, and parts. They replaced the bulb with an incandescent. The advisor also pointed out that my reverse lights were LED and stated that someone had "clearly swapped all the bulbs." Fast forward about nine months: one of my reverse lights failed. When ordering the replacement, I discovered that the bulb type in the vehicle matched the OEM specification. I also learned that this model year (2023 Nissan Rogue) comes from the factory with multiple LED bulbs. In other words, the bulbs they claimed were aftermarket were actually OEM. This leads me to believe the diagnosis was incorrect and used to justify charging fees for what amounted to a simple bulb replacement that should have taken 5-10 minutes at most, even if it truly had been customer-caused. I had been warned to avoid this dealership but used them because they were closest. That was a mistake. I now drive over an hour to other Nissan dealerships and will never return here. For context, I've purchased over 30 vehicles across nearly every major brand and currently own multiple Nissans. This was one of the most disappointing service experiences I've had. If you value transparency and fair pricing, I strongly recommend going elsewhere.

    GBB Auto Sales - car_dealers - Updated October 2026

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