I like that the staff knows me because I've been going there for so long. I don't have to give any…read moreinfo at check in and they know my car so well because of the years I've been going.

Didn't have the experience with the problem. It was an electrical issue which I believe was over…read moretheir head. I paid $300. For a repair that lasted only 10 days. Returned the car, after 2 days they still haven't found out the problem. I got my car back and that's it. Would not recommend this shop.

so i have used them 4 times now, and the service, and honesty knocks it out!!!! price, look, how…read morehe runs this place, i will pay higher, so prices are very fair, but honesty is great. had my daughters jeep in, he calls, says what i need, and gives prices, i said do it!!! so 1-2 hours later, they are calling me, im thinking go pay and get jeep, he calls, tells me when they got it up, and began taking apart, they found the true problem, they called me back, told me, $280 cheaper, thats very very uncommon, alot of shops would of never called, and charged the big repair, guys roccos in deptford, absolutely no questions, fair, professional, and honest!!!! let me repeat, honest, i couldn't believe they called me an did that, they were honest, on there little mistake, i mean hands down use this place!!!! thanks to this shop!!!!!!!

Quick to fix the issue - Great communication throughout the process, honest guy look no further for…read morea mechanic, no BS

I can't speak highly enough of the customer service and knowledge of West Deptford Auto &…read moreTransmissions. Pat and Kellie are really great to work with, and pricing is very fair. I had developed complete trust with Pat with my show car because of our first meeting, conversation, and his transparency he showed his knowledge of my car and plan of attack. These days finding straight shooters are hard to come by in any industry. As far as a mechanic Pat and his crew at West Deptford Auto are the ones you can trust. Vaughn P

I made an appointment with them and dropped my vehicle off at 7 AM. They gate was still closed, so…read moreI left a typed note explaining that I wanted an HVAC diagnostic because the system motor was working, but it wasn't blowing either hot or cold air. I added that the actuator was moving and the heater hose was getting hot, but the air coming through on any setting was neither hot nor cold. So I wanted a diagnostic to figure out what was wrong. I also wrote that on their envelope before dropping my key in their box. Their lot was so packed, I had to park in an overflow lot across the street. By 11 AM, I hadn't heard from them, so I decided to give them a call to make sure they found my vehicle in the overflow lot and to confirm my notes. I called them 14 times between 11 AM and 3 PM and there was never an answer. Their voicemail message said to leave a message and they would respond within 24 hours. But I didn't have 24 hours. I needed my vehicle back the same day. I called an Uber to take me back there after 3 PM to find out what was going on and that's when I finally got a call. But I was already less than a block away. When I went in, they said they were calling to tell me exactly what I told them in my notes and when I made the appointment, that the AC wasn't working and they wanted to know if I wanted them to run a diagnostic. After 8 hours, they did nothing to my vehicle other than turn on the heat and AC and only told me it had the very same problem that I brought it in to have them diagnose. According to them, the appointment was just a placeholder and did not impact when vehicles are serviced, which defeats the entire point of an appointment. They said I should have told them if I needed my vehicle the same day, even though nobody was there when I dropped it off and nobody was answering the phones. As for the phone calls, they said they only had 1 person answering 5 lines and that's why none of my 14 calls over 8 hours were answered, and it was my responsibility to leave a message ... in spite of the fact that their voicemail said it could take them 24 hours to respond. I've been here before and the service was much better than it was today. Those days, I'd give them 5 stars. But the absolute minimum I need for someone servicing my vehicles is that they have someone to answer at least 1 of 14 phone calls, and that they pay attention to the reason I dropped my vehicle off in the first place.

Excellent service and work. Kap is excellent to work with. He will ensure that you get what you…read moreneed without any fluff. Very easy to work with and helps answer any questions you may have. Have been taking both German and Japanese cars to this place and am a happy customer.

I am a regular customer of Action Auto World. Whenever I have any problem with my car, I go to this…read moreplace ,They are highly professionals, They have fixed my vehicle to the perfection, I will highly recommend this place,Very nice staff and highly professionals,

I have been to a few repair shops over the years. Bob's Garage in Sewell is the only one that I…read moretrust for fair honest work. The entire team from Bob down to each mechanic are tops. Professional, hard working honest-they won't do repairs if not needed, they will keep you appraised of exactly what needs to be done and the cost. It is refreshing to find that old school honesty still exists. They just brought my '84 Corvette back to life, and she never ran better. You can keep going to the same old shop or you can deal with a fair honest MAN whose word and handshake is his bond. That's exactly the way that I do business!! Mark Hozey Washington Twp NJ

Unfortunately, had brake work done and they left a lug nut off. Mistakes happen but acted as if not…read morea big deal. Not Bobs garage anymore.

I had d a faulty ABS Control module. Kaspers correctly diagnosed it as a low voltage situation…read moreand thought that it was a bad battery. However, that was not the cause. To identify the cause, a trip to the Dodge dealer was necessary. Because my car was not fixed, they refunded all of the money that I spent for a new battery and a diagnostic scan. How many mechanic shops would do that?

Great workmanship! They are in constant contact with you if they find something more that's needs…read morerepair. Prices are very reasonable!!! Nice staff

I own 2018 BMW that had a strange vibration that I wanted a 2nd opinion on. Sam and Dylan were very…read morehelpful over the phone + in person, they were respectful. Technician were able to give me a diagnosis and did not charge me the whole hour to diagnose which was surprising! They gave me a tour of the shop as well. They seem to specialize in BMW/MINI of all generations. I'll come back in the future as needed specially because of the great customer service, fair pricing and they know their Bimmers. What's interesting is the shop front itself is simple but they have a huge shop in the back that is unseen from the street (White Horse Pike).

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

We have lived in Atco for over 25 years and dick;s auto service has been there through the decades…read more I never knew the original Dick, but Meeting his son Richard and then Richard's son Richard Jr. has kept us on even wheels for these many years. They are honest and to the point. They are the type of mechanics who are willing to try the least expensive solution before before rebuilding your vehicle. They are friendly and will make a couple with a small boy from Ohio feel welcome to the community. You can't want for more in good mechanics and ...friends.

Dick's Auto Service has been rated one of the top auto repair shops in South Jersey by "Delaware…read moreValley Consumer's Checkbook." That's why I take my BMW to Dick's for repair. Excellent service (on any make or model,) fast, and, best of all, CHEAP! They have been there over 60 years so the building is paid for, it's not fancy, but the mechanics have the latest gear (I had to have my computer reflashed) and know what they are doing. Best of all, they don't try and sell you useless stuff. I'd let my wife go there without a worry.