Very honest, personable, returned phone calls in a very timely manner. Showed up when he said he…read morewould. Great install on our inground replacement liner. Reasonably priced for the job that was completed. Would recommend this company.

Haven't had the best of luck with hiring companies to help with my new house. However, this was the…read morebest service I've had since moving to Delaware. Smooth and ease of service is A1. From the estimate to the completion of the pool liner, the service was very satisfying. Ive never had a pool before but i believe i received a fair price for the liner after hearing that other companies will overcharge, plus i included a sand filter replacement. There was a small issue with the bottom of the pool but the fix was super easy and Robert let us know the best way to go about dealing with it. He set the new filter up while i was at work the following day after the pool filled with water. Robert and his coworker left my yard clean and neatly rolled up my pool cover for easy storage. 10/10 i would recommend

After a frustrating pool opening and many tears, I had to turn to professionals for help. Aqua…read moreMaster was able to come out quickly, troubleshoot and resolve my filter issue, and then address cleaning the pool and eliminating a ton of debris . In June, I wanted to fill the pool in, convinced this Summer was a wash. In July, the pool was immaculate, and Summer was saved.

They were quick to respond for all my questions and very reasonable with their prices…read more Carmen was excellent, taking the time to review what the needs were and offering his expertise but all the while deferring to what I wanted to do. He was extremely thorough. He also recommended some other services to consider in the future which were helpful, not high pressure.

Please be aware when requesting services from this company…read more We had a new Pentair sand filter installed by this company. They installed a 2021 instead of a recent one- we saw the label after it was installed the next day. During the install after they put everything back together, my valve was now (cracked) leaking. It was working perfectly fine before they replaced the filter. They put silicone on it, and that didn't work. When I reached out about the valve still leaking . . He said it needed to get replaced and they were going to charge me to replace the valve that they broke. We ended up calling a different company to come out and replace the valve.

Megan the surface girl came out put a new skimmer in never put any silicone around it the seal was…read moretwisted and left it like that drop the screwdriver in the pool put a hole in the liner 3 days she's been saying she's going to come back never came back and then when she came back it was raining and bought a 17 year old kid with her that didn't do nothing worst Pool Service ever I want my money back

Had an issue with my equipment text tom got a call back every thing is up and running…read moreGreat company Great customer service Part of the family!!!!

Guy who showed was great to fix leaks in pool However…read moreservice is for 3 hrs and up to ten patches. He was there for an hour and said call. Still issue. Obviously a leak still exists. Company wont return now. And manager wont call back either.

Contract executed Sept 2024, pool started Dec 2024, paid in full Jan 2025 - it is Aug 2026 and all…read morecontractual items have not been delivered. Brandon would make excuse after excuse and no show over and over again. Researching more, there are many businesses at this location under John Lecompte. I had contacted him and his office early March. The main thing I asked was for good communication and still have no update but told months ago on the list to be finished. There were so many challenges with our install. I would stay clear. Also in touch with another customer who out a deposit down and after 6 months no work was started so they cancelled their contract and they still do not have their deposit back. Don't trust this company or say any company under 870 Harding Hwy Newfield NJ DO NOT RECOMMEND!!!!!

I strongly advise anyone considering this company for pool installation to look elsewhere. My…read moreexperience was deeply disappointing and costly. I initially met John Lecompte while looking to install a pool. He mentioned issues with a former partner in lower Delaware, which should have been my first red flag--but I gave him the benefit of the doubt. What a Snake Oil Salesman. Unfortunately, the installation was never completed. I had to notify him that the permits had expired and that I was facing fines from the local township. Despite multiple attempts to reach out, I received no resolution. He would not return phone calls. Then, I saw on the news that his pool store had caught fire--after being told they were simply relocating to a bigger space. The whole situation felt deceptive and chaotic. I'll let you in on a little secret,-look at his contract or email address, It's Another Name/Company. (North East Pool) Save yourself the money, stress, and heartache. I wish I had walked away sooner.