Update: Received a personal phone call from Jason, who is the manager at this Ferguson location…read more Jason was apologetic and he made it perfectly clear there was no reason for the customer service I received. We discussed the situation in detail, he assured me that my concerns would be addressed and I sincerely appreciated his time. I look forward to doing business with this Fergusons in the near future.

Never had an issue with this Ferguson branch. Always on…read moretime never had a problem with this store! Great bunch there.

July 2025 update - Distinctive Surfaces has yet to accept that the materials need to be replaced;…read morethey continue to refuse to make this right. Here are detailed photos of their poor workmanship: https://docs.google.com/presentation/d/1BfK_pmd3qk7-PW33V-64OqA3xilRRZErQL3ROMXGTpk/edit?usp=sharing

DON'T WASTE YOUR MONEY HERE. They ran the direction of the counter in all different directions,…read morenothing matching. Kitchen has it changing from left-right to front-back in the middle of the counter. All four of the bathroom vanities run in different directions and the backsplashes do not match the vanity tops. One side runs the same the other is turned 90 degrees. They never gave us a layout. The stone wasn't sealed so water marks showed everywhere until we sealed it ourselves. There are tape marks on the kitchen surface. They sent three people with bottle of Bar Keepers Friend to fix it. Didn't work, still have tape marks. What a mess they made of some beautiful and expensive quartzite stone.

this is the bomb.com. The customer service is nothing short of amazing they go above and beyond…read more They have everything you need absolutely one of my favorite stores.

First time visiting this store. My husband wanted to take a peep inside and this is a store I will…read morebe visiting soon! I have been looking for pictures and decor for my living room and this store has plenty of ideas to help me along the way. It's a big store filled with great items such as rugs, pictures, cabinets and furniture. It is definitely worth visiting! They also have some reasonable prices. I am always looking for deals! I got so caught up I forgot to snap some pictures of what this store holds, but next time I will:)

The bay windows you installed in my home are absolutely gorgeous. The quality is first class and…read morethe workmanship is of high caliber. We are more than well satisfied and would highly recommendIntegrity Builders & Remodelers, Inc to anyone on the verge of home improvements.

From the owner: Integrity Builders & Remodelers, Inc. is a small custom shop specializing in custom remodeling and…read morerepairs. The owner, Bill Young, has been in business since 1973, licensed as a Residential Home Builder since 1980. We specialize in custom kitchen and bath remodeling, room additions, roofing and repairs. We also have worked extensively in the area of insurance restoration rebuilding and repairing homes damaged by fire, water, storms, etc. We have planning and drafting experience so we can help you design your project. We can make your dreams come true.

My friend and I (two women) visited the Columbia store on Garner's Ferry Rd recently and we were…read moreshocked by how rude the employees (all men) were. There wasn't a "hello" or "Can I help you? We looked around and when we asked a question we got a rude answer so we walked out. We're both starting major remodeling projects and could've made large purchases if someone had been even a little interested or friendly. If Home Outlet doesn't want our business, someone else will. I will never shop here again. The place felt very hostile to women. Wow.

We are building our new house, and I was looking for options for my cabinets. By the time I left, I…read morehad picked out my new cabinets, countertops, the tile for the shower, tile for the dog wash station, my kitchen sink, and other items. I am so happy that I took the time to come over here and look. Their prices were so much better than the other stores. Whatever was not in stock they were able to order and have in less than a week. Ted Mallon the store manager was so easy to work with. The other employees were great, answering any questions I had and loading all of the materials that I bought. I will come here first for any building project from now on.

Really great place. Lots on display, tons more available online. Staff is way friendly (Meredith is…read morefabulous) and it's an easy store to shop in - not crazy like a big box store is.

From the owner: At Gateway Supply Co., we offer the perfect selections for your home or business. Visit our…read moreshowrooms to experience our products firsthand. From luxury faucets and fixtures to decorative lighting and accessories, our knowledgeable consultants provide expert guidance every step of the way.

The Manager, Joy, was wonderful to work with. Wonderful suggestions and backsplash ideas! Much…read morebetter than Lowe's or Home Depot. Fairly priced as well! Thank you Joy!​

I placed a large flooring order totaling nearly $7,000 more than two weeks ago with the expectation…read morethat pickup would be straightforward. I even rented a cargo van specifically for the trip. Before leaving, I called at 9:00 a.m. to let the store know I was on my way to pick up my order. When I arrived around 10:40 a.m., the experience immediately went downhill. I stood at the customer service desk while three employees were present, yet no one acknowledged me or asked if I needed assistance. Everyone appeared frustrated and completely uninterested in helping customers. After waiting, I finally got someone to assist me. Unfortunately, it only got worse. By the time my order was being loaded around 11:15 a.m., the two employees handling the pickup were rude, short, and abrasive. There was no greeting, no communication, and no appreciation for the fact that I was picking up a significant order. I work in Greenville and rarely shop the Columbia location, and this experience reminded me why. The difference in customer service between the two stores is night and day. Greenville has consistently been professional, friendly, and helpful. Columbia, on the other hand, made what should have been a simple pickup stressful and frustrating. When customers spend thousands of dollars and plan their day around picking up materials, they deserve to be treated with courtesy and respect. Based on this experience, I cannot recommend the Columbia location. If you have the option, I would strongly suggest driving to the Greenville store instead.

After much time comtemplating a remodel project, I decided it was time to upgrade my Master Bath…read more I did a lot of research before I selected Capital Kitchen & Bath. From Designer Mary Ann to Project Manager Gerald, I could not be more satisfied with the service before, during, and after the remodel was completed. The project Team consisted of individuals that specialize in their particular trade. I have had no issues since completion and know Capital Kitchen & Bath stands by their workmanship. I highly recommend Capital Kitchen & Bath if you want a professional remodel that will add value to your home.

Completely gutted our primary bathroom and had the good sense to follow Michelle Hannon's advice…read moreabout....well, everything. She developed drawings based on my original ideas but also showed me some alternatives -- which were a LOT better. She guided us through the whole process and whittled down the number of selections I had to make. I think the only thing I did entirely on my own was pick the paint color! And the installation team -- Jeff and Donnie -- were incredible. Jeff also made some great recommendations which improved the functionality of the bathroom considerably. A project that can be full of hassles turned out to be really easy. The finished bathroom is beautiful and functional.