Heartland Hospice in Johnstown, Pennsylvania cared for my brother during his final days . The care…read morethat he received was wonderful. The entire staff was so compassionate and caring. Someone was always available for his needs. He had cancer and many interventions were utilized in attempt to make him as comfortable as possible. Everyone that involved with his care was kind but two individuals whom I had the most contact with were his hospice nurse Brian Sauro and Pastor Lee Seese and who deserve outstanding awards (5 star +++). They visited him regularly, and in my brother's final days, Brian was there every day and made certain that he had all the medications that he needed to help with pain management, supplies that were needed to keep him clean and comfortable. Heartland Hospice now reaches out to keep in touch with the family to make certain that we are having our emotional needs met. Thanks to all of those individuals who were there for my brother and for our family. If anyone needs a hospice service, I would recommend them.

This hospice took care of my father in his final days. They are kind, compassionate, and caring. I…read moredid not meet one employee that is not genuinely empathetic. I would recommend them to anyone who has to make the difficult decision to utilize a hospice service.

This being a first experience with hospice in a families home has been not a good experience…read more Comfort meds took over 23 hours to arrive in family's home, we were misguided on processes of getting a service in the home. Manager Jody has failed family on two occasions. We do not recommend this company for end of life services..

Family Hospice of UPMC is terrible. My father has them for 2 1/2 years and then one day they…read moredecided to drop him because they felt he was not terminally ill no more. They gave us a one-day notice. We appealed it and we lost. We tried to get rid of them before but they begged us to stay. But when the tables were turned they could care less about the care for my dad. Poor communication. Poor customer service. UPMC in general is terrible so is there hospice care. By seeing the reviews I see I stand correct

The staff at Comfort Keepers has been great. They are very good at finding excellent caregivers…read moresuch as Aeriahna, Bill and Kristine. The caregivers are very friendly and easy to get along with. They are very competent and I receive the best care possible.

Very caring, compassionate, knowledgeable nurse and aides. My mother was kept comfortable at all…read moretimes. They truly care.

This is the Best Hospice around. They are very compassionate and kind. They were very helpful, and…read moreable to answer all my questions, and we're so kind. Their staff are the best! We could have a Certified Nurses Aide come in every day, and the Nurses came several times a week, and if we needed them more all we had to do was let them know. We would definitely use them again!

365 Hospice employs extremely compassionate staff. Recently, a very caring Chaplain Dorothy Stubbs…read morevisited my uncle during the final days of his life. The love and compassion exhibited for my uncle was deeply genuine and very soothing. In addition, Chaplain Stubbs' concern extended beyond my uncle's soul, but to the family as well. Not only did she minister to my uncle, she went beyond the call of duty and became his minister. She officiated his funeral a week later. I am very thankful 365 Hospice is committed to hiring caring and compassionate employees!

Concordia Of South Hills Review December 12, 2025…read more Furnishings: Five Stars. Excellent. A nice blend of modern and traditional. The lamps and the pictures are beautiful. The furniture is very nice and well placed. Nice grouping of chairs and tables for socializing. No clutter. Décor is modern and beautiful. Food: Five Stars. Food is excellent. A nice blend of local favorites and classic food. It would be nice to have an afternoon cup of tea or a cookie. Staff: Overworked and tired but friendly and helpful. Understaffed but everyone is nice. A special award should be attributed to Ariel who adds a nice touch to Food service by supplying handmade (by local students) beautiful bibs for the residents. Understaffed, he has done the work of four people when he is alone on duty and he deserves an honorable mention. Excellent promotion material. Cleanliness: Five Stars. Review by Dorothy Loose, resident

My mom was there for skilled nursing for 20 days. Calls to nurse were ignored, food was not good…read morewith items constantly missing. Asked to have her showered three times and in 20 days was only showered 2x. She would ask for food and they would totally forget until I had to call in. Upon discharge had to request prescriptions to be sent multiple times after I was told they were sent. She was left in chair for very long times and told to go to the bathroom in her diaper. Although everyone seemed very nice when you spoke to them the level of care was very poor. My mom had two falls while there as not enough support around. Had to intervene many times for attention/care. Would not recommend unless you are available to be there to assist most of the time.

We arranged for Home Instead care for my father, and one of his care givers stole $25 k by using…read morehis credit card before we found out and stopped it. We tried working with Home Instead and the county detectives to prevent him from ever working with a senior again, but after nearly a year, it seems that nothing will be done to stop it. I have heard very good things about Home Instead, and there were some great care givers I interacted with, who I would highly recommend. However, stealing large amounts of money from a dying man is not OK. In the end there was video and other evidence, but nothing happened. This isn't about the money for me, but I don't want anyone to have this happen to them. Home Instead and the investigators should have blackballed this guy for life --- but now he could be taking care of your Mom or Dad. That's very, very wrong.

I would highly recommend this Senior Care home service (Perry Hwy Branch). We hired them for my…read moremother in hospice to be there 24/7. They quickly came to us to the hospital to coordinate starting her care the minute my mom got home. They worked together w the hospice nurses and Sharon the care coordinator made regular visits to make sure things were going smoothly. I especially appreciate the personalized communication and support while going through this difficult time. Kim

Pittsburgh Vitas robbed my dear friend of a death with dignity in April 2023. After 300 days of…read morehome care she was taken into Vitas captivity and died in isolation 7 days later. She never spoke to or saw any of her friends again. A devout atheist, Vitas sent a preacher to bother her as she died. Her care attendant was clearly abusing stimulants. One nurse turned her oxygen down while I was shopping. My friend asked me if the nurse, Leah, was trying to kill her. Her garbage social worker Jennifer caused her to die miserably and alone. My biggest failure as a caregiver was not protecting my dear friend from Vitas hospice.

My husband was a patient with Vitas for a year and a half before his death. The only thing that I…read morecan say that was good about it was that home health aides Diana and Kayla and the social worker Wendi. They were excellent. Very caring. Management is less than to be desired. Their communication skills are horrible. I had billing issues for months on end. Phone calls to resolve went unanswered. At the time that I needed them the most (the last 4 days of his life) I felt like I was completely on my own. After his death it took an hour and a half for the nurse to show up at my house. I would never recommend this company unless you were able to request the 3 people I mentioned above.

My MIL recently broke her hip and needed to have home care. She was assigned an O.T. who comes…read moretwice a week, a P.T. that comes three times a week, and a nurse that comes twice a week. The staff from the JAA have been amazing. They are patient and kind and really knowledgeable. They really listen to us and my MIL's needs and really take care of her. I can't recommend them enough.

From the owner: The Jewish Association on Aging (JAA) honors and enhances the lives of older adults through a…read morefull-service network of senior lifestyles and services consistent with Jewish values and traditions. With a person-centered approach that gives you easy-to-understand options for senior care, we help you navigate the senior living process. Our experts help you decide what you need and when, depending on your current situation or where you see yourself in the coming years. We are the only community of our kind in the urban center of Pittsburgh.

I served time here after having leg surgery. While some of the staff are incredible, other are…read morelazy, could care less that your call light is on and make it a routine practice of running up and down the halls screaming in the middle of the night. The night shift nurses can't / won't correct them because most of them disappear every half hour to go outside and smoke. Some of the nurses from Nigeria and Cameroon don't speak clearly enough to be working with patients. Oh, you will get the dog and pony show when you go to check the place out but it's never like that. Patient are left in front of the nurses station for hours with nothing to do. The 24 open door policy is a laugh - you have to ring a bell and get buzzed in which can take a while. If you are on one of the good floors with a private room then you won't have to beg for a shower. The top floors are the nicest but that's all out of pocket living. The food is universal across all of the UPMC facilities; this place serves the same boring menu every two weeks. You can get alternates like a hamburger or wings but be prepared for ATTITUDE. If you are eating in your room you may or may not get a replacement meal. The place can be loud even with locked units. Some nurses have true attitude and talk to you like you are five year old. Well, that is if they can get off their cell phones or stop text messaging long enough.It is a shame that the older residents are treated like crap. No sooner do they get done with dinner are nurses and aides getting them ready for bed. Is it any wonder why they are up and screaming at three in the morning. At first glace the place seems nice but if you need to stay more than a week, prepare yourself to get shuffled from room to room. Because of their complete incompetence I lost a huge chun of 2016 while they screwed around milking my insurance company.

What most people say about Canterbury is true. There are good things and bad things. To start with…read morethe bad things -- There are long long waits to get an aide which is very distressing to the person who doesn't want to go to the bathroom in their pants. They also forget people are on the pot or the bedpan. The aides get annoyed if you seem annoyed with them. They put people who need to be watched in a semi-circle in front of the nurses' desk. This is on the first floor skilled nursing section. Many have dementia and apparently don't belong on that floor but the staff says the families refuse to allow them to go to the appropriate unit. These poor people sit there and some of them call out repeatedly for something but are completely ignored, some make odd noises, some talk to themselves, they rock and make odd movements of their feet, hands and arms. Seems there is no activity room to put them in with an aide in charge to watch over them. But can't they renovate a couple of rooms into a space for them? There is a very very large room at one end of the hall and there is a ton of room in there for these patients who are in front of the nurses now and an aide can look after them in that room. Why isn't this space used? Some are in severe emotional distress but nothing seems to be done to help them. The nurses and aides will say they tried but then they just give up. There's noise during the night as some patients continue to call out for friends or relatives or aides for help. The frustrating thing is, the aides will say nothing can be done. So SAD!!!! It seems to me that some reorganization is needed. And maybe they need to spring for higher salaries to get good people who will stay!! So lets look at PT. Again what reviewers say is true. They have good PT and OT therapists but you can see they only have very limited time and it seems like limited interest in helping a patient progress further. At a certain point they declare the patient is not able to improve and then they have to check out and go home based on that declaration. I've seen other nursing homes where PT is very very willing to keep on helping a patient back to their best possible condition and will keep on trying. Maybe success is slow but it is success. So if this is rehab, I think they should change their attitude and try to give more instead of forcing a hasty exit. What's the point of sending a patient home before they are ready and then getting them right back again after they fall? Canterbury has a large garden outside with a large trellis for shade. It is a good place to take your loved one for a stroll in a wheelchair or with a walker, drink some ice water, eat a snack at a table, and look at the lovely landscaping and flowers. This is a huge plus. The lovely sunroom next to it is also ideal. They have many fun activities geared for the elderly in the dining room, and occasional things to do in that very large communal gathering room I mentioned. It has a piano. They have special services like beauty salon, hearing, vision, etc. and a podiatrist that once in a great while shows up but is always booked. Beauty service is also always booked. Their administrative staff is warm and friendly. I would like to see them do a serious makeover of their aides situation, their too-fast PT situation, and their location of the dementia/must-be-watched patients into the communal room with an aide to talk to them, ask them questions, and do whatever is needed to help them be their best selves. I also think they need to pay their help more instead of paying too little and griping when they leave for a job with more pay. Why wouldn't they? Thank you for reading.