We requested pick up at hospital and cremation service and death certificates. They were very…read morefriendly and accommodating with everything and their fees were very reasonable compared to others that I called. Was told it would take 2 to 4 weeks and they accomplished everything in 3 weeks. I was very happy with everything they did during a tough family time for us. I highly recommend them.

Very professional, personable and compassionate at a very difficult time. Would highly recommend!!read more

First of all, I never give 5 star reviews but Cailyn went above and beyond what would be expected…read moreof anyone. My son, Randy died 35 years ago in Florida. I received his remains in a sealed urn. Recently, I decided to purchase some remains jewelry for myself and my surviving son. I open the urn and I was appalled by what I saw inside. There were no ashes at all only bone, some pieces as large as 1inch. I called Macera (who has cremated several other family members) and Cailyn answered my call. She listened to my story and vowed to help me in any way she could. She called everyone including the state of Florida and we were able to have my son reinterred. Thank you for your compassion, understanding, empathy, patience and care. You will always have a special place in my heart, Cailyn. Thank you

I recently visited the macera crematory for a witness cremation. Brian and his team were respectful…read moreand courteous. I wasn't sure what to expect. The lobby is was clean and office-like. You would never know you were in a crematory until they pull up the shade and you get to see what's inside. And their turnaround time was quicker than I expected. The cremation was on Wednesday and I was called by the mortuary the following day the ashes were ready for pick up.

We recently lost our mother and were referred to Eternity by a friend who'd used their services. I…read morehad spoken with a number of other facilities and only got the referral at the last minute. I'm so glad we did. Khari was incredible from the start. She was incredibly kind, compassionate, but still focused on doing what was needed. She was in constant communication throughout the process and made what was a very difficult situation easy and manageable. She took the stress and uncertainty off our shoulders and guided the entire process from start to finish. And the very personal touch of returning our mom to us, when the process was finished, was very much appreciated. Losing a loved one is difficult. But Khari and Eternity Cremation make the process a lot easier. If you ever find yourself in need, I couldn't recommend this company, or Khari, any more highly. Thank you so much for all you did to help guide us through this. It is very much appreciated.

When you ask Eternity cremation before they cremate you sister to please do a fingerprint so you…read morecan have put on a key chain. And they bring ashes to you and you ask where it is and owner says did you ask me to do that I remember doing a couple but forget to do your sister. The last you would have of my sister offered to put ashes in necklace. Owner should make sure she gets loved one request. So would not recommend anyone to Eternity.

We contacted Sunnyside while my brother-in-law was still in the hospital, before he passed away…read more Charles came all the way to the hospital on a Sunday to meet with our family and guide us through the process. This was our first time going through something ike this, so we had many questions and did not know what to expect. Charles answered every question with patience, kindness, and sincerity, At one point, our schedule could have been delayed, but thanks to Stacy and Miranda, they completed the necessary paperwork within a very short time. Because of their hard work, everything went smoothly and we were able to complete the funeral service as planned. We are deeply grateful to Charles, Stacy, Miranda, and the entire Sunnyside team for their compassion, professionalism, and support. I would highly recommend Sunnyside to any family who needs compassionate and professional guidance during such a difficult time

We had a great experience with Sunnyside, specifically Kelly Hoang, for my mother's Vietnamese…read moreCatholic funeral. Kelly was so easy to work with and stayed on top of everything from start to finish. She was always quick to reply to my texts and calls, which made a stressful time much easier. She stayed through the entire service to make sure things went smoothly and really cared about the details. Highly recommend her.

We are grateful for the kind staff at Brea Memory Garden Memorial Park and Mortuary. We do wish the…read morefacility would've been a little better cared for and the operations just a little more professional. Leslie was so sweet and soft spoken I actually wished for a little more brusque professionalism. However, I overheard someone else's similar intake conversation with a different associate and was glad for Leslie's competence. She answered most of our questions easily and was able to find the answers she didn't immediately know. When we walked the grounds on our own to see if and where we might want to bury our daughter, we were stopped by one of the groundskeepers to ask if we needed help finding or tending a grave. He was so kind and we were amazed by his care and attention. When we decided to use their cremation services instead, we were quoted certain pricing over the phone (by Linda) that they were, ultimately and unfortunately, not willing to honor. I didn't have the heart to quibble over $75 when I was mourning the loss of my daughter, so we let it slide. During the intake conversation it seemed Leslie was obligated to show us their showroom even though we told her we would be making the urn. She wasn't rude. Just made us aware that we would be seeing the showroom before we left (even though we didn't need it). Still, she didn't hound us to purchase anything or choose any particular options. Also during the intake conversation, there was a service in session in the connected chapel. There was chanting and incense and it carried strongly into the connected funeral home and offices. It gave us both headaches from the strength of the noise and scent. So we wish the offices were kept a little more separate to avoid the discomfort. The funeral home itself is so charming, but in definite disrepair. It's a colonial establishment and theme and we both loved it. However, the carpet is rippled, the walls and baseboards have gouges and dings, and the bathrooms are old and dirty. I absolutely loved the atrium space with the fountain and flowers. I spent most of my time looking out the windows at the atrium while we waited for the paperwork to be copied and verified. The small but beautiful atrium soothed my soul. We chose to attend the cremation. Leslie walked us back and the crematory manager, Eric, met us and explained the process. It was 96 degrees outside and the room didn't have air conditioning so everyone was uncomfortable. But Eric still wore his suit coat and didn't rush us. Told us to take as much time as we needed. He handed me tissues when I was overwhelmed and the told stories to try to raise my spirits. I understood the kindness and empathy and generosity of spirit behind his actions. We ultimately waited in the lobby for the duration of the cremation. This is where we found out that a lot of business is conducted out in the lobby for anyone to witness. That was the unprofessional part. I even hate to mention it because the staff was always so compassionate toward us. But the business should've been handled elsewhere. We got to hear everyone's personal business. The manager came and spent some time with us again while we waited and told more stories and really showed such kindness and compassion. When we picked up her ashes, the manager met us again and brought her ashes out himself and spent more time chatting and making sure we were happy with the way things turned out that were within our control. Overall, I would recommend Brea Memory Garden Memorial Park and Mortuary. I wouldn't hesitate to say that it's not the most professional establishment, but the employees are good and compassionate people. Eric is so kind. I'd also mention the funeral home is in a bit of disrepair. However, the grounds are peaceful and pleasant and have been in great repair each time we've visited.

My husband passed away recently so I needed their assistance in doing his service, and the…read morecremation. They staff were very sensitive to our loss and helped us get through this sad occasion. They made it easier for our Family by answering our questions and being their to help us at this trying time. Great Staff!

I usually don't write reviews unless someone goes above and beyond or I've had a truly negative…read moreexperience. Ryan Preston from this funeral home absolutely went above and beyond. I've been interested in the funeral business since 2018 and have reached out to places on and off just hoping to learn more. I wasn't even asking for a job, just insight, but no one ever took the time to respond. Ryan did. He spent nearly two hours of his day talking with me, while still managing his work, answering all of my questions about the industry, his role, and what it's really like to be in this field. He even shared ways I could get started at an entry-level position, which was incredibly helpful and thoughtful. It's rare to meet someone so knowledgeable and generous with their time, especially when they're not getting anything in return. Ryan is sincere, thoughtful, and genuinely cares about what he does. I only wish I had known about him when my own family needed services. Ryan Preston is truly exceptional, and I'm very grateful he took the time to speak with me.

Very professional, very understanding very comforting. I have recommended to other people due to…read morenot only the price but the way they show Care during a very hard time.

Everything went smoothly for loved one's direct burial in National Cemetery in Riverside. Planned…read moreand paid for in advance as he was critically ill. Prompt response to Phone calls and paperwork done in a timely Manner. Of course, I appreciate The kindness and competency of staff. Highly recommend this mortuary.

SHANNON MORTUARY ORANGE CA IS AMAZING , they came through…read morefor my wife's family, did everything perfectly, handled everything right and all documents and certificates and obituary, Julie , Charlie are the best when you need assistance, our family will be in debt to them .

Beautiful venue and the staff are exceptional! They walked us through each step of the process…read morewith care and kindness.

Compassionate & Competent…read more Losing someone you love is a frantic and turbulent event, so I feel compelled to express my gratitude to Family Mortuary for bringing some much-needed peace to my family in the wake of losing my father. Mrs. Becerra and her staff were kind, efficient, and straightforward with us throughout the whole process, explaining all relevant steps and handling the bureaucratic labyrinth of paperwork that accompanied his passing. I will forever be grateful for their help. Such quality of service is rare in this day and age.