I was disappointed with the communication and follow-up from Cremation Society of Orange Coast. I…read moremade multiple attempts to contact the office regarding an important matter and did not receive the return communication I expected. When dealing with records and matters involving a deceased family member, timely and reliable communication is extremely important. My experience left me frustrated because I repeatedly tried to get assistance and felt that my concerns were not being addressed. I would have appreciated a simple return call, clear explanation, or written response so I knew where things stood. Based on my experience, their responsiveness and follow-through could be significantly improved.

We requested pick up at hospital and cremation service and death certificates. They were very…read morefriendly and accommodating with everything and their fees were very reasonable compared to others that I called. Was told it would take 2 to 4 weeks and they accomplished everything in 3 weeks. I was very happy with everything they did during a tough family time for us. I highly recommend them.

Wonderful, professional and caring. 1st class experience from initial contact up delivery of…read moreremains. Great pricing and no hidden cost what so ever again Thank you for all your help during a very difficult time.

AWFUL. They quoted me one price via Yelp, then when I called, the director gave me a different more…read moreexpensive price. I asked them why the discrepancy. She couldn't answer me and said she'll call me back. She never did. I messaged them 3 times and they never responded. This is an awful way to treat people who are going through grief. This business should be ashamed.

They took care of my mom well for the entire funeral process. She was dressed up nicely for…read moreviewing. Thank you for your great service!

Compassionate, professional and price competitive!!! Quick…read moreto respond. Followed through with every detail.

Everything went smoothly for loved one's direct burial in National Cemetery in Riverside. Planned…read moreand paid for in advance as he was critically ill. Prompt response to Phone calls and paperwork done in a timely Manner. Of course, I appreciate The kindness and competency of staff. Highly recommend this mortuary.

SHANNON MORTUARY ORANGE CA IS AMAZING , they came through…read morefor my wife's family, did everything perfectly, handled everything right and all documents and certificates and obituary, Julie , Charlie are the best when you need assistance, our family will be in debt to them .

A few weeks ago, I posted a very negative review regarding the condition of my father's graveside…read moreat Fairhaven Memorial Park. After two years of concerns and disappointment, I honestly wasn't sure anything would change. Today, I met with five members of the Fairhaven team, including management and grounds personnel, to discuss the issues. I am pleased to say they took my concerns seriously and turned a very negative situation into a positive one. They explained the steps they have taken to correct the problem, including repairing and replacing sprinkler lines, addressing irrigation issues, and replacing the dead grass surrounding my father's gravesite. Most importantly, they listened. They acknowledged that the condition of the area was unacceptable and took responsibility for making it right. Losing a parent is difficult, and having confidence that their final resting place is being properly cared for means a great deal to families. I left today's meeting feeling reassured that Fairhaven is committed to maintaining the grounds and preventing these issues from happening again. Thank you to Stephanie Alvarez and the Fairhaven team for responding professionally, meeting with me personally, and taking action to address my concerns. I will continue to visit my father's gravesite regularly, but I am encouraged by the improvements that have been made and appreciate the effort to restore my confidence. The attached photo shows the condition of the area today.

UPDATE: Corporate Toady, Stephanie, will be calling me up discuss their shameful behavior after she…read moregets back from vacation on Oct 15th. Her planned call to me will be AFTER the first run of their BOOZE POP UP PARTY Oct. 8th to the 10th. How convenient. Her attitude is exactly as expected and she was unable to even type out a complete sentence. CAN'T WAIT TO TALK TO THIS SCAMMER ... FAIRHAVEN IS ONLY CEMETERY ALLOWING THIS BOOZE POP UP ... It is beyond belief that the cemetery where my family is buried (Fairhaven) is hosting this ALCOHOL based event. My father and my grandfather were in recovery till the day they died and worked very hard to maintain their sobriety. This is a slap in the face. Disrespectful and just plain WRONG. I'm filing complaints with the corporate officers who own Fairhaven. It appears they've progressed from ripping off the bereaved to making money on public Halloween drinking events. "DIGNITY" Memorial??? The name is wrong. There is none. Anything for a buck.

I spoke to several services that I absolutely did not feel comfortable handling my loved one…read more Then I spoke with Lorena, she helped guide me thru the process 24/7 she was available to answer any questions or concerns. Fubuki and Shannan were so patient with me completing all the necessary documents required. They advised step by step what was happening, when it was happening and the next step in the process. I was also notified what date my loved one would be cremated and an option to view prior to the cremation. I advised I would be purchasing additional urns for family members, they offered to fill them for me. Followed up by Heath for scheduling when the process was completed and ready to be returned to our family. Heath arranged a hand delivery from an extremely nice young man named Chris. He was also able to answer any additional questions or concerns I had. I would highly recommend Opal Cremation of OC to handle your needs. Their utmost care and professionalism is unmatched.

Fubuki and team made this entire process incredibly easy during a very difficult time. Every time I…read morecalled with a question or needed guidance, someone was there to help me with patience and clarity. Even when there was an issue with the doctor, they handled everything professionally and smoothly without adding stress to an already overwhelming situation. I truly appreciate their kindness, responsiveness, and support throughout the entire process. I'm very grateful for the care they provided. I loved the fact that during a difficult time they even hand delivered the urn and everything looked beautiful. thank you

Have used their services twice and they are exceptional, respectful, kind, and caring. Venessa was…read morewho helped with my father (I forget who assisted with my brothers remains) but she was very thorough in explaining to me the steps that would be taken, pricing, and how to apply for different assistance or survivors benefits. Their pricing by far is the best around. I do and will always recommend them to friends or people that are not knowing where or what to do when a love one passes. I truly appreciate the sincerity and kindness they have shown to me and my family.

I didn't think I'd be writing a review about a funeral home, but it matters, and I can't say enough…read morebeautiful things about Omega Society. My Mom and I picked up my sweet Dad today, and they were so kind, considerate and professional throughout the entire process. They don't price gauge on people who are already hurting and offer helpful, clear, comforting service at affordable prices and answer all of your questions with patience and kindness. This is how it truly should be. The office had beautiful, unique urns to choose from, and helped with options on how to proceed with your loved one's ashes. We chose the velvet flag cover because my Dad was a true patriot and his ashes will be scattered at a later date. My family and I can't thank you enough for treating my Dad, Mom's husband of 58 years, and wonderful grandfather of 4, with such loving care. May your business stay blessed and prosperous!

Our relative was initially delivered to the incorrect crematory and Portals of Peace quickly…read moreassisted and resolved the mishap. Someone always picked up the phone or called back very quickly when needed. Easy and seamless online experience for the death certificate. Ashes, Burial at Sea and death certificates were delivered on schedule as promised. The fee is extremely reasonable. Recommend.

Losing my mother was the most difficult emotional experience of my life. I called Portal of Peace…read moreand received a call back very quickly. This business is family owned and operated which is demonstrated in how they work together in a very caring way. Susie explained the options and the costs which are very reasonable. The whole process was kind and thoughtful. They delivered my mom's ashes and death certificate in less than 2 weeks. I highly recommend this business.

Words can not express the gratitude for the care and service you gave us during our time of need…read more This small paragraph can not do justice to the staff involved Arthur, David, Gloria, and all the staff that made the last goodbye to our dad possible. Saddleback, thank you for your care and compassion. The Velasco's

Today i attended the graveside in Orange for a wonderful Korean family. I arrived early & was…read moregreeted by Alexandria from saddleback chapel, to reassure me if I was in the right place. She was so friendly & helpful, I wanted to give her a positive Yelp review. She placed the flowers beautifully & directed other attendees as they arrived. I appreciated she was so kind and professional.

I went in to the entrance on fairhaven side as Google directed only to find out the entrance is…read morecompletely other side. Well my evening started at 4:17 and by the time I found the spot it was 4:46 and the security locked the gate. He's locked it after I went around three times trying to find out where to go upon arrival he saw me and still locked it knowing it was locked early. I had to drive over to fairhaven side then park on their side then cross over under a locked gate, and upon crossing the little pavement I approached the security to let him know he closed it early and to no excuse but yeah I..... Rude!! Knowing well the gated to exit is 6pm. Super upset I also asked for the X lot 6 he said he didn't know? He directed me to the kiosk only to have it not working. What an exhausting and disappointing day. Not ok with not even anyone around to help, as I finally gave up there was a guy on the golf cart saying it was closing it was 5:20 YIKES PEOPLE !!! SUPER DISSATISFIED WITH SERVICE HERE!!

If you know Santa ana, you probably wouldn't think they have a beautiful cemetery. Well, this is a…read morebeautiful cemetery. The employees here are also extremely respectful, hard working and generous. I laid my youngest stepbrother to rest here and they allowed us to stay for the entire burial process. I took note of the efficient ways they work and their professional demeanor. My father said if this was a military cemetery, they would have kicked us out due to having numerous burials. We were glad to have the freedom to stay and leave when we were ready. There was also an issue where my stepbrother did not have an orange county address on their ID or bills, but they still allowed him to be laid here. Thank you is all I can say.