They took care of my mom well for the entire funeral process. She was dressed up nicely for viewing. Thank you for your great service!

Compassionate, professional and price competitive!!! Quick to respond. Followed through with every detail. read more

During mine and my family's time of grief after losing our father, speaking with Mary over the phone was so comforting. She was so soft spoken and patient. This is my family's first time having to plan a funeral; Mary and her team were extremely helpful. When we went to go dress my father, Cameron and Aurora made the process very easy. No one wants to go through something like this, especially it being a parent. I cannot speak any more highly of Mary and her team. They were a great help with everything, we could not have done it without them. read more

Chapman Funeral Home was very helpful, professional and compassionate in their service to our family and guests.

Chapman Funeral Homes were recommended to me by a dear friend. I went online to start the process a cremation service for my father. I had many questions which were answered promptly which helped me start this arrangement for my father. I'm so glad I started to process not knowing my father would pass that evening. This was unexpected. I called and Cameron was very kind and so helpful walking me through what needed to be done. He put me at ease and made this very easy to deal with this difficult situation. The staff at Chapman Funeral Homes is excellent, I highly recommend them. Prices are very good very reasonable. read more

Planning a funeral is so physically and emotionally hard. This is the second time I have needed their services. Paul was my contact person. He is compassionate, helpful, and kind. He made this process as easy as possible. I felt that the options for services were very reasonable. My loved one was well cared for. I am grateful for all they did to help me through this process. read more

Cameron and his team made a difficult process easier. They were empathic and flexible with our needs and requests. Also, we were grateful for the referral to have Rev. Erick Perez who did a great job conducting the service. read more

How is Terry Harmon still operating his business after embezzling 2 million dollars from the vulnerable? "Funeral home executive sentenced for embezzling $2 million to fund lavish lifestyle" Published December 20, 2021 Los Angeles County FOX 11 https://www.foxla.com/news/funeral-home-executive-sentenced-for-embezzling-2-million-to-fund-lavish-lifestyle ---- "Funeral home accused of lying to family of 93-year-old woman whose body was in stolen hearse" Published February 28, 2020 By Mary Stringini FOX 11 Los Angeles https://www.fox10phoenix.com/news/funeral-home-accused-of-lying-to-family-of-93-year-old-woman-whose-body-was-in-stolen-hearse We used Terry and Chapman Funeral Homes to honor my mother-in-law in March of 2019. Many Greek Orthodox priests in the Southland recommended him, so naturally, followed the their recommendations. Terry and his wife Mary seemed empathetic and kind when they arrived at our home for the first meeting. But, subsequent interactions were questionable. During our second meeting, I knew we had made a mistake. Terry tried to up-charge us on everything. I thought, "I guess you expect that from this industry and it was too late to change course." My husband and my BIL requested that Terry not use heavy makeup on my MIL. Seems like a simple request, but Terry did the exact opposite. My MIL looked like Tammy Faye at her open casket funeral. It was upsetting to see her look like that for the final time, and, disrespectful to the family. Not only so, others commented how she different she looked. After the funeral, Terry's final bill arrived. There was a $650 "flowers" line item, amidst the other charges. The big problem is that Terry said he would "throw in the flowers." My husband was grieving and planning on blindly paying his final bill. Glad I checked all Terry's "charges." When I spoke with Terry on the phone, he angrily said to me, "I must mailed you someone else's bill." Really, with the same address, same name of deceased, etc. And, why are you upset with me? He tried to extract some extra money from my mourning husband! I wonder how many others have paid extra "bogus fees" in the midst of their trauma. We paid him for 4-5 (?) death certificates; but, he failed to provide them. He gave us excuse after excuse. Eventually, Terry started lying about the City of Long Beach's death certificate policies. My husband drove to Downtown LB, paid for 4 more, and picked up new certificates. We were never reimbursed for the certificates, of course. After all this, Terry had the audacity to ask me if we wanted to buy a headstone from him. Of course not! I found another local company, Panda Memorials, and they did a wonderful job for a thousand less. They handled all the details with Forest Lawn and even fabricated it with a custom design. And then there were details that were mishandled: -Terry forgot to place my MIL and FIL's Stefana in the casket -Terry printed the incorrect Icon cards. We requested the Panagia and he printed the Icon of Christ. Still beautiful, but incorrect. -I'm sure there are more, but it was 3 years ago now. Today, 3/7/22, I noticed the family of a dear friend is using Terry for her funeral. What a shame her family doesn't know. I had to speak up. read more

Chapman Funeral Homes - Funeral Services & Cemeteries Near Me - Orange, California

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I did everything on line and it was no hassle everything went smoothly and quick and price was fair

I could never imagine I would be put in a position to navigate the passing away of my child Vander. I have had zero experiences and zero knowledge with planning a funeral. A friend recommended me to Chapman. The last thing you want to do is shop around in such a state of shock and sadness. The staff at Chapman Funeral homes were top notch professionals and I never felt they were trying to upsell me or pressure me. I left the most important decision in my life to them and I could not be any more grateful. Even after a year they sent me a card which was very thoughtful and sweet. Mary comforted us and was very sincere, and Cameron was just very professional and caring. I don't write many reviews. Actually this is my first. I would like to thank the staff for everything from the bottom of my heart. Which is still and will always be broken. read more

Paul was expert at getting the records I needed. Everything was so quick and arranged so fast.

After my son's sudden death I reached out to Chapman Funeral Home. Everything was easy, efficient and fast. I was able to contact, plan and pay all from my home. It was a relief not to have to travel and take care of my loved one from the comfort of my home. Chapman Funeral Home was professional without pressure. I would use them again. read more

Great service. Brooke was very helpful. we would recommend to everyone. Prices are good. Service part was excellent.

Our family has experienced Chapman's services in late 2022 when we lost our mother and were treated respectfully and professionally by Cameron and the entire staff. Unfortunately our father passed away in January 2024 and when I contacted Cameron, he remembered assisting us with mom and was able to accommodate all of our needs, once again. We are grateful to Cameron and the Chapman Funeral establishment. read more

We want to thank Cameron and Aurora for the kindness that they showed us in our deepest sorrow going above and beyond to help us and to take of every detail. read more

We used Chapman for a viewing and memorial with a small group of family and friends . Cameron was so nice and accommodating. He helped us with everything from setting up all the arrangements to picking a package that was affordable and fulfilled all our needs. Even though it was a sad event we were made to feel as comfortable as possible. The Home is beautiful and works good for a gathering of 50 or less.. We scheduled an hour for a private memorial with close friends and family and had the other 2 hours for everyone else. Thank you Cameron and Chapman for a making such sad event as comfortable as possible. read more

Highly recommend coming here for your loved ones. I've only spoke or worked with Cameron and Paul. When I took my grandmother in for a viewing, everyone was extremely professional and empathetic. I am embarrassed to say how many times I've called there with questions and I was always greeted and helped right away. Thank you to ALL of the employees who work there! read more

I am writing to commend Monika Svoboda on her professionalism, knowledge and kind patience in preparing the funeral service life insurance policy for my mother. My mother asked that I review the contracts involving the Insurance Company and that I be present for the meeting with Monika to go over said agreements. Monika came to the meeting well prepared to discuss the contracts for purchasing my mother's funeral arrangement through Chapman Funeral Homes. My mother had many questions and was not certain of the payment process involving life insurance. Monika was very patient and understanding and covered the details of the contract, placing my mother's mind at ease, and ensuring I too was in agreement. Seeing the patience Monika displayed, along with her deep knowledge made it easy for me to recommend my mother move ahead with signing the necessary papers. Monika made a difficult matter simple and easy to navigate. Her knowledge of the product and comforting demeanor alleviated any anxiety my mother may have had. Monika is a true asset and I hope she receives recognition for her excellent customer service. read more

I don't know what we would have done had we not gone with Chapman Funeral Homes for my Father In-Law's passing. Terry and his staff were truly amazing. They were all so patient and kind as we tried to navigate what needed to be done. Terry was easy to reach via phone and email and was there to answer all my questions (and there were a ton of them). The home that they operate out of is a historic home in Old Town Orange built in the 1930's and the home itself is a work of art. The set up for the viewing was beautiful, and they took excellent care of my Father In-Law. You can tell they take great care and respect of our loved ones when they are in their care and that in itself was a huge relief. While I hope to not need their services again in the near future, if the need does arise I know where I will be placing my first call. read more

We selected this off of yelp.With a recent diagnosis of cancer and planning for the future we knew we needed to take care of this. Getting an appointment with cc and the owner who met with us was very knowledgeable, kept it simple and offered us a variety of options. We signed the contract that day and then received the final contract within a week or two. Highly recommend read more

Mary is hands down wonderful. Handling arrangements such as these are about the last thing you ever want to do in life. Alas, it's very much a part of life. Mary was so helpful in guiding me and my siblings in what steps we need to take with various institutions in handling my father's affairs. Considering we had no clue where to even begin, I owe them a world of gratitude! I would absolutely recommend their services. read more

When you look at the smiling faces of Terry Harmon, and his lovely Wife Mary, you sense a warm caring feeling. However in reality, looks can be deceiving. I have had experience with this man in the immediate past, and I will write, that once you get past his narcissistic ego, it can be quite an experience. My one star given are for those families that will experience his, lack of empathy for their loss, and the joy he gets of the profits he makes. The mortuary itself is beautiful, the hired help, is acceptable, Terry's wife Mary, is compassionate. The prices are fair, the services are fair, the problem is,Terry Harmon. If you take him out the equation, you have a fairly decent mortuary to work with. Read his defensive comments in response to the people that have expressed their concerns and opinions based on their respective experiences. PLEASE do your due diligence on Terry Harmon, before you do business with him, in my humble opinion. I did, and found some very disturbing information. Posting that information would not be prudent. Outside of the mortuary business, Terry is most likely a nice person. Inside the business, it's a "crapshoot". Granted, you cannot please everyone, but at least have the human decency to be kind in your responses. Would I use the services of Terry Harmon?. No, I would not, but that is my choice, not yours. Do not solely base your choice on what I have written on this website, make your own decision based on what you discover. Ask questions, take your time, get a clear understanding of what you wish for, and have it written out in legible print. There are so many funeral homes to choose from, so take your time and shop around, listen for the silent cues that are offered by the person on the other side of the phone and or desk. It's so difficult to make decisions when someone you loved so much has passed away. The last thing that needs to ad to your grief is a funeral home that has no true understanding of your pain. Is Chapman Funeral Home the place for your service? Well, the choice is yours. Once you have done your complete due diligence and made your choice to use Chapman Mortuary, you have no right to complain on this website, unless the service rules changed on you. If you received service that satisfied you, then by all means, tell the internet world! I hope that Terry Harmon can understand this constructive critique of himself and his funeral home, and not lash out at me like he has done to so many others when his ego has gotten bruised. If you REALLY feel "wronged" then contact these people, they will listen and help: Cemetery & Funeral Bureau 1625 North Market Blvd., Suite S208 Sacramento, CA 95834 (916) 574-7870 Fax (916) 928-7988 or Department of Consumer Affairs, Consumer Information Center (800) 952-5210 emailcfb@dca.ca.gov read more

Did a great job for my Family during a difficult time, they explained their services and we chose what would work best for us.

Cameron and Paul were amazing! I am not from the area and found making the necessary arrangements difficult. These guys walked me through the entire process and showed incredible patience with me. What an outstanding organization with wonderful people. Thank you so very much! read more

My mom just passed away and I recalled using Chapman Funeral Homes for my best friend's funeral arrangements. Terry and his entire team are warm, kind, and compassionate. I was so grateful for each person there. You have my utmost respect! Thank you from my family to yours! read more

If you're reading this. Ignore any bad review ! In a terrible situation to be going through, they make it extremely easy. Every representative was absolutely amazing and helpful on the phone. I had an appointment with Mary and she was very, very kind. The process went very smoothly and eased a lot of anxiety I had. Thank you so much ! read more

This is the place I use when someone passes....Mary and Terry are the BEST with these things.

My sister-in-law passed three months ago, today my mother-in-law would like to leave a review thanking Chapman Funeral Homes and there caring staff. " It has been three months ago today our beloved daughter Joy passed away. Chapman Funeral Homes assisted us with her funeral. Her sudden passing was the hardest thing we've had to face but with the help of Terry and Mary Harmon we made it through. The love and kindness they showed us was a great gift. The services they rendered went above and beyond. Our family is so grateful to have found them." read more

Terry and Mary went above and beyond in assisting our family upon the passing of mom during these stressful times. They were wonderful at explaining the process and even drove to Northern California to prepare and transport mom to her final resting place. They helped conduct the service and were always there to answer any questions. We could not and would not have wanted to trust mom with anyone else. Their special touches made for a beautiful service and memory for the entire family. Our heartfelt thanks to Terry, Mary and Chapman Funeral Homes. The Nixon Family read more

There are few more stressful times in life than losing a loved one. With so many decisions that need to be made, finding a mortuary can be daunting. I found myself in this position at the passing of my brother. I called several funeral homes and found them to be very different. When I spoke to Chapman Funeral Homess I immediately felt they actually cared. they took the time to explain the entire process. They took care of everything! The representative was sympathetic and very professional. In a very few minutes everything was arranged. After the arrangements they did everything they promised. I highly recommend Chapman Funeral Homes. read more

Terry & Mary Harmon of Chapman Funeral Homes deserve 5+ stars for the level of care and service they provide to those that seek their services during the difficult time after losing a loved one. If I could give them 100 stars, I would. With the recent passing of our father, Chapman Funeral Homes made the process stress-free and comforting. From the moment I walked in, Terry and his staff were welcoming, patient, and made sure to answer any questions we had about our father's care. We cannot thank you enough, Chapman. You put our minds at ease and gave us peace in knowing our father was in the care of highly qualified professionals, who showed compassion to the pain we were experiencing, and who always made themselves available in the time leading up to his services. We will forever be grateful for you all. Nikolas Gaskins - Son of Henry Clay "Bill" Gaskins read more

My funeral was 17 days ago. Even after 17 days the oxygen tank (installed) is keeping me looking as clean and fresh as ever. Oxygen is refilled free annually. Highly recommend their services for lasting endurance. This is the only place that I know of that provides this service at no additional charges. read more

My wife's desire when she died was to have a green burial. When she passed in our local medical center's ICU, I first called Earth Funeral who provides a green soil conversion process. These types of burials are now technically legal in CA, but the law does not take effect until 2027. This meant my wife's remains needed to be forwarded to Seattle where Earth Funeral is based, and can provide the service. I was still required to engage a local funeral home in order to pick my wife's body up from the hospital, process the legal paperwork -- including death certificate -- and work with Earth Funeral on the air transportation to Sea-Tac. Earth Funeral provided me a list of local FH's and the prices for the required services. Chapman was close enough and had one of the lowest prices. I called Chapman on Sunday afternoon, left a voicemail, and was called back just a couple minutes later by Cameron K. He explained everything that needed to be done, and directed me to their online portal to fill out the initial order. Once that was done, I filled out all the necessary legal paperwork online. Chapman and Earth Funeral worked to arrange the flight to Seattle and my wife's remains arrived in Seattle 5 days later as I had been advised. As of this writing, all that remains on Chapman's part is the receipt of the death certificates ordered. I don't have any knowledge of the business's past issues alleged in other reviews here. I can honestly and clearly state that Cameron was respectful, honest, and efficient as was the whole process from start to finish. read more

Anyone looking for Funeral Arrangements I would have to start off by saying I am sorry for your loss. We had a few days to plan before the passing of a family member. Price wise they were the best. The whole thing was perfect though they really took care of us from start to finish. I would highly recommend them to everyone. read more

I can't say enough about how comforting Terry and Mary were through our grief And today I received a lovely thank you note....it should be me thanking them. They made everything seamless highly recommend read more

Our experience with CHAPMAN FUNERAL HOMES was excellent, from the owners and staff , everyone was so attentive, very accommodating, very professional , very caring, very patient with all the requests , documents were given to me on time and never had any problem . Terry, Mary and Cindy are my shining armour and My angels during the most difficult time of my life. CHAPMAN FUNERAL HOMES is a family oriented establishment that will make you feel every moment at home and at peace, knowing your beloved departed one is being taken cared of very well like their own family. read more

I am not confusing with you with another location. and in regards to your private message if you would of contact me a week or two after my initial review i probably would have revised it. 4 months later shows your lack in customer service and you are trying to make face since you have 2 bad reviews in the past 6 months. Please do not contact me anymore, there is nothing you can do to "make me happy". Hi Josephin, We're a small family-run business, and we take bad reviews very seriously. We're sorry about your experience, and we'd like a chance to make things right for you. Is there anything we can do to make you happy? Sincerely, Terry Harmon Owner read more

My children just lost their mother due to a bad stroke. They saw their mother deteriorating for 6 weeks before she finally passed. The pain and stress they went through was not alleviated by the people at this facility. I have told my children when my time comes that I DO NOT want them to take me to this facility because I want them to feel better than they did during their dealing with the Creamation process. I just received your response where you try to attack my being there and you say to me that I was wrong in saying how my children felt in the dealings with your business. You tried to cloud the issue by stating that it was wrong for me to show up to pick up the rest of the remains of my children's mother and the certificates of death (that you had to follow the law). I guess I should thank you for delivering (half) the remains the morning of the service ( which was happening when part of her was delivered). OVER AND OUT. read more

Terry at Chapman was very helpful with the arrangements after the passing of my mother. Forgive my long review, but I want to make sure you understand what Chapman did for us, and how other, less worthy mortuaries handle the same event. When my mother passed away unexpectedly at my uncle's house in West Covina, the police officer that responded asked if we had a particular mortuary that we wished to use. Not familiar with the area, and being late in the evening, we said no, so he suggested another mortuary, Custer Christiansen Mortuaries (CCM - see my review of these shysters in a previous post) ; he said that, in his experience, they were good and reasonable. So, we said OK, and he called them to pick up her remains. More than an hour and 1/2 passed when they finally picked her up. Without giving me any rates or any info, just having me sign some release papers, they took her away. When they called me the next day to make arrangements, I told them that we wanted to have her cremated per her wishes. When I asked how much that would be, they told me that the rates started at about $2000. I questioned that amount, because I remembered that my father's cremation was only about $500. They said that was their posted rate. I then asked how much it would cost if we decided to have another mortuary take care of the cremation, they said it would be $585 for picking her up. He said that they would bill the other mortuary, and we should pay them. I thought that was an outrageous fee just for the pickup. I immediately started searching for another mortuary, and came across Chapman, which was close to my office in Orange, and close enough to West Covina, so I gave them a call. I spoke with Terry, and explained what was going on. He said that it would be $587 for everything, including picking her up from CCM. He said that CCM was gouging us and we shouldn't pay. He said that, if we wanted them to handle things, he would take care of everything. I told him to proceed. CCM called and said that Chapman had contacted them and told them that we made arrangements to have her picked up by Chapman, and they said fine, but we would need to pay the $585 for their services up to that point. I told them that this amount was extraordinary. I said I would be willing to pay them a fair amount for their pickup service, but would not pay more than what another mortuary was willing to do the entire job for. They immediately became rude and difficult to work with, but finally, they released my mother to Chapman and we were told to never use CCM's services again. I told them not to worry, I would never consider their services again in the future. We never heard back from them. OK, now for Chapman: Terry and Mary were great throughout the entire process. Very helpful and very sincere and made sure that everything was taken care of after they received my mom's remains. Thank you so much Terry & Mary. You guys are the best and I will always remember how well you took care of us. Sorry this review was so late, but I told you that I would write one, and I did. My recommendation: Don't go to one of the big corporate owned mortuaries; they just keep adding to the bill when you're at you're most vulnerable point. Shop around and find a reputable independent mortuary. read more

Shoutout to the 39 people who marked my review funny. Glad you could draw humor and entertainment from one of the worst situations in my life. Good job being great people. read more