He is an excellent physician that has taken care of multiple of my family members ! Dr Alfonso is…read morevery caring and honest. Also has a great office staff.

Great Dr. I have a problem in my right finger and I when to Dr Alfonso. I received 2 injections and…read morewas excellent. Also come therapies and was good but he advise me for possible surgery ahead. Now I need this surgery a I would like to make a surgery with Dr Alfonso, unfortunately my insurance change and I have to find another Doctor. They do not accept my new insurance.

There was only one other person when I got here and it took 40 minutes to be walked in. They also…read moremake you check in on your phone and sign a bunch of things that is uncomfortable to do when you don't feel good. Was finally let in and they said it was going to be 10 minutes to get my results back. I waited a hour and a half to be seen by doctor. There wasn't a single nurse who passed by with updates or to make sure I was okay. They said 10 minutes and it was way longer than that. Customer service is horrible, everyone has an attitude. Will never come to this Jackson urgent care again. I've only had good experience with Baptist Urgent care.

I love to come to this urgent care. The staff is efficient, and friendly. I highly recommend…read morethem. Everyone's very understanding, and caring. They're also quick. You won't be sitting there for two long waiting to be seen by the nurse, and Doctor.

Today, I went to Jackson Urgent Care at Country Walk for an X-ray following an injury that occurred…read morethe night before. I made a pre-arrival appointment for 9:30 a.m., and from the moment I walked in, the experience was exceptional. Chelsea at the front desk greeted me with a smile and was both friendly and professional. As a new patient, I was fully registered within just a couple of minutes. She even informed me of my copay before I was seen, processed my payment, provided a receipt, and explained what to expect next. Shortly afterward, Tiffany, the medical assistant, brought me back to the exam room. She was incredibly friendly, made me laugh, and immediately put me at ease. You can tell she genuinely cares about her patients. She efficiently took my vital signs and gathered information about my injury. Abi, the nurse, also assisted during my visit. She was bubbly, kind, and welcoming, adding to the positive atmosphere. Dr. Louis came in promptly after Tiffany finished. He was calm, professional, caring, and had an excellent bedside manner. After evaluating my injury, he ordered the necessary X-rays. Jonathan, the X-ray technologist, arrived right away. He was courteous, knowledgeable, and efficient. He completed my X-rays quickly while explaining the process and what the remainder of my visit would look like. The communication and teamwork among this entire staff were outstanding. Everyone worked together seamlessly, and I felt informed and cared for every step of the way. My X-rays were read quickly, my discharge instructions were thoroughly explained, and I was provided with the equipment needed to help immobilize my injury. From check-in to discharge, I was in and out in less than 45 minutes. I would gladly return to this location and highly recommend it to anyone needing urgent care services. This team deserves a 10 out of 10 for professionalism, efficiency, communication, and patient care. Thank you, Chelsea, Tiffany, Abi, Jonathan, and Dr. Louis, for providing such exceptional care and demonstrating what great teamwork looks like!

I just called with a question and the person answering the phone ended the call before ending my…read morequestion. Rude people need training when they are in positions dealing with customers. We are customers because service is not free, and we deserve good quality service.

So I'm at the age (50 shhhh) where unfortunately doctor appointments become a part of life. Being…read moreactive, thankfully, those appointments have been only sports injury related such as a tennis elbow from some weight lifting mishap. Thus I found my way to OrthoNow. I picked the Doral location because it's close to work. Having recently started at a new position and being in my probationary period, I had to deal with a super basic insurance before my employer's policy kicks in. Karla, the office manager, was really helpful in calling and dealing with the company thus saving me that "headache". After previous home & alternative remedies weren't working, I called this office. It's located in a Doral office building and next to another orthopedic practice. From what I understand, the other office is OrthoNow's "home base" where I would go if my condition doesn't ger better. It's also where OrthoNow does their imaging. When I visited, Melissa who does double duty as an xray tech & medical assistant, took my vitals and took me downstairs for xrays. After the x-rays, I was checked out by William the nurse practitioner, who reviewed and said that basically I have tennis elbow, so I have to take it easy for at least a little bit on the weights.

Unfortunately, both of my kids have had to visit OrthoNow. The older one fractured his fingers a…read morefew years ago, and most recently our 4 year old fractured his toe. Getting an appointment was easy, and the wait was not long at all. The doctors and staff delivered quality care, and I left feeling at ease with the treatment plan. I hope we never have to visit an emergency ortho, but we always recommend the to anyone who needs one.

The parking lot is next door or you can valet. Don't forget to get your parking ticket validated!…read moreYou will need time to go park then take the elevator to first floor and walk over to the medical building and take the elevator to the correct floor. Checkin on kiosk. Get your ID bracelet for every single appt. Then you will most likely wait a few hours before being seen. If they call you and ask if you can come earlier that doesn't mean they will see you earlier. I did that and that just meant sit in the waiting area longer. They have coffee and bathrooms in the lobby.

UN Health in Coral Gables offers an excellent healthcare experience from start to finish. They have…read moregreat doctors on site, and everything is designed to make your visit as comfortable as possible. The location is very convenient, right next to the Metrorail station, and if you're driving, they validate your parking so it's free. There's also valet parking available, which makes getting in and out very easy. Check-in is quick and simple thanks to automated kiosks that capture all your information, and accessing your medical records is straightforward, especially helpful when you're checking in on your own or managing follow-ups. The doctors are highly specialized and clearly know their fields, which makes it reassuring to hear their recommendations and explanations. The nurses and practitioners are just as cool, friendly, attentive, and knowledgeable. Definitively a center I will always try to go every time I need to if they offer the service I'm looking for. Bonus track: the piano playing in the background makes the environment even more relaxed, perfect for a patient who is under stress. The waiting area is comfortable and well maintained, and a really nice touch is the coffee machine on site, where you can make anything from an espresso to a regular American coffee while you wait. Also, there's an optical center onsite. Overall, UN Health combines excellent medical care with convenience, comfort, and a very patient-focused experience. Highly recommended.

I have been going to Prime Care for over 20 years and have been extremely pleased with the senior…read moreand junior Dr. Rosens, they are both attentive and caring doctors. I (and my husband) have had excellent care and when we have emailed them always had an answer that day or the next day. Could not be more pleased with all the doctors and staff there, highly recommend. Unless there is an emergency we have never had to wait more then 15 minutes or so.

Unprepared staff- met with them 3 times and the 2nd and 3rd time was as if I was talking to a new…read moreperson even though I met with the same one. Did not bother to review my file before the 2nd and 3rd time wich was very dissapointing and because I felt well today the episode I had a couple of months ago, that landed me at the urgent care, was nothing. It was a complete waste of time.

Dr. Alejandro Roca is an excellent and highly knowledgeable Internal Medicine physician. He is…read moreespecially knowledgeable in managing arthritis and pain, and I truly appreciate the time he takes to listen, explain things clearly, and provide thoughtful care. His office staff is professional, courteous, and welcoming. The office itself is exceptionally clean, comfortable, and beautifully decorated with great taste. I highly recommend Dr. Roca to anyone looking for a knowledgeable, caring, and professional physician.

We have been seeing Dr Roca and staff since 2003, my dearest wife had a huge problem with Arthritis…read moreand a few other ailments. He was highly recommended by a great Dr from Baptist Hospital in 2003. Dr Roca & Staff have always given us an excellent outstanding service with the greatest of efficiency & professionalism. We have always found Dr Roca & Staff up until a few days ago, to be extremely courteous, caring, kind, helpful and thoughtful with the greatest of empathy. Dr Roca and Staff are an excellent outstanding team who have saved my wife from many ailments, we can highly recommend them. We both are extremely happy with their services and we wish them an abundance of Blessings from our Mighty " GOD" in Heaven.

A convenient place to get urgent care. Convenient parking,…read moreeasy access and por to service upon entrance. A cordial staff, very attentive and respectful service. Franco on the front desk did the initial registration as a breeze Taken inside within minutes by nurse Vitals and test done easy and quick The Doctor on duty examined and performed related tests. Overall I had a positive experience on this location and recommend this Urgent Care. The staff is trained with professionalism and care to treat patients. Clean facilities A very positive experience worth to share.

From the moment I walked in the door I was greeted and taken care of with great care. In Miami on a…read morelayover I had to visit herd and everyone was very kind and professional. I highly recommend.