I don't think enough people know about this gem of a hotel that also offers extended stay options…read more but they should. From the moment I checked in, I genuinely felt welcomed. Walking into the room for the first time, I was impressed. And that feeling stayed with me. What makes the experience truly exceptional is the staff. They're not just polite -- they're present. Engaging, attentive, and invested in making sure each guest feels like more than a reservation. They remember your name,, and they greet you like you belong. It's as if you've stepped into someone's home, not just a hotel. There's a unique sense of calm and comfort that washes over you the moment you walk through the doors -- whether you're staying for one night or for several weeks. The staff makes you feel at ease and supported every step of the way. Huge shout out to the entire team -- your warmth and professionalism shine. But I have to especially acknowledge Ms. Kat. To say you're a phenomenal leader doesn't even scratch the surface. The way you've built a team that functions in such harmony and carries your spirit of excellence is a testament to your vision. Thank you for creating a space where guests feel not just accommodated, but cared for.

Fabulous accommodations about 15 minutes southwest of Charlotte. Think of it as "renting" a small…read moreapartment rather than booking a hotel. We stayed in a 2 bedroom unit that included a full kitchen, a small living room. Each bedroom has its own full bathroom. One bathroom includes a full-size, stacked washer/dryer. Kitchen is fully furbished - plate ware, cutlery, full size refrigerator, stove/oven, microwave, coffee maker. TV's in both bedrooms and the living room. Quite an impressive setup. Everything was new and clean. On the expensive side, but worth it. They also are pet friendly so you can bring your furry friends!

I had a great stay here. The rooms were clean, comfortable, and well kept. The staff was friendly…read moreand welcoming throughout my visit. One thing I really liked was the lobby area. It had several games available to play. Which was a pretty neat touch. Overall, I enjoyed my stay and would definitely check in here again.

Office personnel were nice and the reception area was clean and tidy. The room was spacious and…read moreclean. TV streaming was horrible. Could not get movies to play more than 15-20 seconds. Overall pleased.

I stayed here for 1 night with my husband. We were out of the hotel for most of the time, so we…read moredidn't take full advantage of everything offered, but it was an enjoyable stay. Pros Room and hotel in general were very clean The gym was SO nice and updated Artwork and theming of hotel was cute Staff was incredibly nice Great bar setup Cons There is no dedicated parking lot because it is downtown. We ended up valeting with the hotel so be prepared to factor this into your overall cost. Overall, I'd stay here again if we had something going on at the Spectrum Center.

I've stayed here twice. Fall 2025: First experience was…read moreexceptional from the moment I stepped out of my uber. The food at the bar was good. I enjoyed breakfast and lunch there during my stay. I love the location and the rooftop views. I'm always appreciative of the complimentary cocktail. Overall, the stay is comfy. I slept really well in the bed and I love the large tv to catch up on my favorite shows while away from home. I love that the bathroom is fully stocked with shampoo, conditioner and real hand soap. Spring 2026: Staff seemed more relaxed. Let me explain.... I was given a room and the room key wouldn't work. Went back to the front desk and they corrected the key, so it would work. Returned to my room to find out it was occupied by someone else. Returned to the front desk for corrections. The front desk staff was extremely apologetic and took accountability. This was a major error and a safety issue. The hand-soap in the bathroom was near empty, the existing toilet paper was very low on arrival and needed replacing. Do better Moxy!

My husband and I thoroughly enjoyed our staycation here for our anniversary. The gym was nice on…read morethe rooftop, forgot to take pics of that, but overall everything was a lovely experience. Kudos, to the hotel staff, they were all a pleasure. We look forward to saying here in the future. Don't forget to try out Forchetta and ask for Calvin, he's such a great server.

The hotel itself is decent. The lobby is nice, there are several food options, and the location is…read moreexcellent if you're attending an event at the Spectrum Center or exploring downtown. Unfortunately, the parking situation is an absolute nightmare. Having to park in a garage and haul luggage such a long distance was incredibly frustrating. Valet is available, but it seemed overwhelmed--one guest said they had been waiting over an hour for their vehicle. Parking also costs $36 per vehicle, per night. I realize the parking garage and elevators are likely operated by the city rather than the hotel, but they're still part of the guest experience. The elevator was absolutely filthy, with what appeared to be feces on the floor and walls, and it reeked of urine. The room was mostly clean, but there were several stains on the carpet that honestly looked like feces. I ended up covering the area with a towel and kept my shoes on while in the room. The staff was pleasant, but the rooms are very small with only a tiny refrigerator and no microwave. I also expected normal downtown noise, but this was far beyond that. I've stayed in downtown hotels in both Boston and New York City that were significantly quieter. The traffic and street noise here were constant and extremely loud. Overall, I wouldn't stay here again. If you're coming for a concert at the Spectrum Center and don't have a car, the location is hard to beat. Otherwise, I'd stay elsewhere. The parking alone was enough to make me not want to return.

A very relaxing place to enjoy a cocktail while waiting for our spooky haunted tour of the town. So…read morewe got there a little early and had two cocktails before our tour. And funny now, we also enjoyed two following our tour. An interesting history and good cocktails. Really good cocktails. CritDicks

The hotel is in a great walkable location, the room was spacious and the bed was so comfy…read more Parking is problematic. They provide the option to valet, but since the hotel is on a corner it's hard to get in there when other cars are coming from both directions and the parking garage is confusing as well. They do let you pay for parking when you check in which is cheaper than what the garage charges which was great to note. The hotel has an old feeling when you walk in. A bar on the first floor and restaurant which I enjoyed for breakfast only. In the room, I would have enjoyed to have more accessible outlets for my devices. Many hotels have lamps that have usb plug ins and that would have been helpful. And in the morning, I didn't find out about the water heater breaking until I went to breakfast so I couldn't take a hot shower. They did provide a discount for those reasons which I found helpful.