Back in 2002, when my wife was 17, she went to this doctor practicing in San Marcos. She was…read moretelling me about these experiences and I wanted to share. She went in with a back injury. He ordered an X-ray, which came back with no clear findings. But instead of digging deeper or ordering an MRI, he did nothing else. He sent her off with some pain meds and nothing more. Over 20 years later and she's still living with back pain, wondering how things might have gone differently if her concerns had been taken seriously. Another time, she went in complaining that something felt off in her ear--like a growth in the canal. According to her, he barely looked. No further tests, no real follow-up. Later, a different doctor diagnosed her with a perforated eardrum. She also told me about my mother-in-law who was seeing this doctor. She had a skin condition that was later confirmed as skin cancer which this doctor allegedly missed during earlier visits. These are my wife's experiences and memories, and I'm not claiming to know all the details. But from her perspective, the care she and her family received felt rushed, dismissive, and careless. Patients deserve to be taken seriously, especially when they're young and vulnerable. She left his office feeling unheard and she's still living with the consequences. Shame on you.

He was the best doctor I had. Very caring, thorough, and helped with chronic pain. The receptionist…read morewith short blonde hair was rude. Dr Anderson always had to put her in her place

I highly recommend Dr. Marjorie Viscardi at this practice. It's refreshing to find a doctor who…read morelistens and responds with intelligent, applicable information. There are other docs in Buda, but this one is far above the rest. Thank you, thank you, thank you!

The new staff is rude. Had a virtual appointment but never got a call to start it. Tried to call…read morethe office but they were having phone problems all that day. When I finally got ahold of them a few days later I was told i would be charged a fee for missing appt. when i was there waiting for them to call. I was told i was a liar.

ARC is a good place to go if you can not get into your primary care doctor. I have used ARC in the…read morepast for primary care and seemed to go well until my primary doctor moved on. Over all the medical staff is knowledgeable. They listen to what is going and come up with a game plan for the reason you're there. Like any other place it can be a hit or miss. But a place to when you need to get in for a medical reasob.

Horrible service. You can't even call they allow their patients to sit on hold for hours. They…read moreupload wrong labs of other patients in charts. I was supposed to get an mri order and they never ordered it and the doctor that saw me is on leave and the other doctors are refusing to order the mri and I can't even use my hand properly. I paid for that visit. They do not help new patients with the MyChart code so I can't even access my account every number you call you sit on hold for hours. Find a smaller clinic this place will just frustrate you and not get you the proper care.

My insurance pays 100% for virtual visits yet they keep trying to change me for the visits. I have…read moreasked to have the billing department to call me many times, I finally had to call them myself. They are rude and only care about getting money they aren't owed. I have been told time and time again that they were sending out orders for me to see a specialis, it's been three months with no calls from specialist. They make appointments with specialists that I don't need to see telling the specialist that I want to see them. Had I not needed a DR when I first moved to town for a refill on medication I would have waited for an appointment with someone else.

This place just feels shady. Called me 3:59pm on a Friday to discuss an appointment Monday. They…read moreclose at 4pm so when I returned their call it rolled to voice mail. Arrived a little early and the place is locked up. No indication that they close during the day for any reason on their door or website. Then I'm told they can't run my test, and the only reason I was going there, after 11am. I called you Friday. They did at 3:59 when target close at 4. Completely wasted my time today. Extremely disappointed. As I was walking out they asked if I would like to reschedule. I am NOT impressed and do not see reason to return to this place. Very bad feeling and will not return. Please Thank long and hard about doing business with this place.

So I had something fly in my eye last night and it was irritating me really badly so I showed up at…read more8:00am and was blessed to get in at 8:20. I didn't want to drive all the way to the VA so it was worth it for me to pay them out of pocket. They were SO polite and it went exceptionally quick. They listened, got me what I needed, and I was out the door in no time. I haven't needed to see a doctor in like 14 years so I'm grateful it was a simple and efficient experience. I recommend coming here for minor but important things you can't ignore.

First impressions was that this was odd with the medical clinic being inside the Walgreens. Wife…read moremade an appointment with a specific physician, Dr. Pham, and this is where we were directed. I accompanied her. The clinic sent all the pre-admissions paperwork via email to her, thereby saving time. Upon arrival, the waiting area was comfortable, the desk clerk just so-so as if it was a boring job. She LOVED the doctor!

Dr Valla is amazing, she's so gentle, caring and patient. She has no issue taking the time to…read moreexplain things in detail. She is holistic and medical at the same time, open to medications but also open to alternatives.

Dr. Valla used a holistic and integrative approach to treating my problems. She is my favorite…read moreprimary care doctor that I've had in my 33 years on earth. She is a great listener and clearly very knowledgeable.

We lucked out when we found the Seton Family of Doctors at Hays. We started out with Dr. Clampitt…read morewho moved to Colorado, and then found Dr. Valla. She is fantastic and we're glad to have her as our Primary Care Physician. She is the definition of what a Primary Care doctor should be. She familiarizes herself with your whole medical history and determines if you need to be examined further by a specialist. Then I found Dr. Wenzel... probably the very best Endocrinologist I've ever met. I left my last Diabetes doctor because I only saw the actual doctor twice in the year-1/2 I went there. Dr. Wenzel was very thorough, spent a good amount of time with me, and was kind enough to phone me (on a Saturday morning) to deliver the results of my lab work. Unbelievable! Needless to say. He's the ONLY endocrinologist I ever want to see. It's not just the wonderful Doctors at Seton, but also the Staff. From Reception to Nurses and PAs, you feel welcomed and cared for every visit. They also have their own Lab on site and it sure beats going to one of those places where you wait for a long time just to give a little blood. The Phlebotomist is the best I've ever seen. Never a bruise or sting. Smooth as glass. Seton also has the very best Patient Portal I've ever seen. It's easy to get a message to or from the Doctors, manage appointments, pay bills, and view test results. I just love this Medical Team and am happy to live close enough to use them exclusively.

The most basic of all of your healthcare decisions is who you want your provider to be. I've been a…read morepatient here for about 5 years and have had a couple of different doctors during that period. Unfortunately, both have left Seton, with the most recent one just having departed on 1/1/19. Seton notified me in a letter dated 11/27/18. Here are pertinent points from that letter: "* If you currently have an appointment scheduled after December 31st with Dr. XXXX, one of our staff will contact you to reschedule with another Seton physician, and ensure the smooth transition of your care. * We are also pleased to announce that XXXX XXXX XXXX, MD, Family Medicine will be relocating to Seton Family of Doctors at Hays and accepting new patients beginning January 14, 2019. * Alternatively, please feel free to contact us, (512) 504-0855, if you have any questions, would like to obtain a copy of your patient record, or choose to arrange transfer of your records to another physician." I didn't have an appointment scheduled but needed one so I called. I told them who I would like to see at the practice and they told me "no." They assured me that the letter clearly explained that I had to see the new doctor at the practice. I told them that them letter said nothing of the sort. Never mind the fact that I was due for a follow up before the new MD was seeing patients. I guess they figured a couple of weeks wasn't a matter of life and death. They were insistent. They were complete a--holes. And they still are. If you want any say in your care, go elsewhere. The one thing you will not find here is caring about what you want.

Still waiting on Dr. Chanda-Kim to join a north Austin, Round Rock, or Georgetown office. She left…read moreSeton a while back and practices in south Austin. I haven't found a doctor that compares!

Absolutely not. My mom and one of her friends, two elderly ladies, switched to this doctor. It took…read morethem weeks to get all of their records sent over to her. After seeing her one time she announced by sending out a letter that in order to be a patient of hers you had to pay an annual $1,800 fee plus she takes insurance. If you pay this fee then apparently you will get calls back and extra special treatment. Seems like this should be illegal.

Mossburg is like a doctor from the future--not a dog-eat-dog save-yourself Z-Day future but a…read morefriendly and efficient one. I came in for a routine physical, as I recently received health insurance for the first time in 10 years (God bless America). Mossburg discussed my health in an intelligent and friendly manner with laptop in hand, taking detailed notes. At first, I was caught off guard by her incessant typing while maintaining steady eye contact and asking thoughtful questions. I appreciated it afterwards, though, as she leaves you with a thorough report of your condition along with the steps taken and those recommended. If you get any lab work done, she also leaves a detailed recorded message on a coded phone system thing that you call in to hear your results. Very cool and convenient. The office isn't new or fancy but tries with the faux wood flooring and Pier 1 wall art. Forget the office--good doctors are hard to find, and Mossburg's a good one.

I loved Dr. Mossburg! My mom suffered for many years and this woman was amazing to her, my…read moregrandparents starting going to her as well, she was very passionate, attentive, and caring. Not once did I ever take a family member to her and she not ask how we were doing and about our personal lives she would remember and bring things up we discussed about them to. Unfortunately, she took personal leave a couple of years ago and I never got my chance to be cared by her and I have medical concerns...it's hard finding a physician you trust and you like. I don't think we will find anyone better than her (she reminded me of my childhood doctor we had for many years) but I'm sure we will find someone up to par.

Today we were seen by Savanah and Anna. We had shingles and they were able to help us! This was our…read morefirst time using Carbon Health and it was super smooth from start to finish. Savanah made us feel comfortable and Dr. Anna really heard our concerns. We were super please and will definitely be back in the future!

Quick, friendly and professional staff! Went in for a possible sinus infection. Highly recommend!!read more