One thing I never expected was one of the estimators to weigh in on his opinion on how damage occurred. He had no idea how our vehicle was badly scratched on the bumper, door, back hatch, hood and front bumper.
We explained to him we went to the Gatlinburg/Pigeon Forge area during a car show recently and where we parked there were people moving cinder blocks around. The clearances were tight, but at these events you try and do your best. We came back to our car and found what we believe to be concrete block scratches on several parts of our car including the front left fender, front bumper, hood, door, etc. where it appears something literally rubbed against the car and damaged it. I cannot prove it, but I believe some of the damage was purposefully done by someone on site, but I cannot prove it, we were not near the car when all of the damage occured.
Other people at the site said they experienced damage on their vehicles as well. Long story short, Mr. Tim Pulliam, an estimator with Gary Force Paint and Body shop comes along "after the fact" and makes a statement to the hatchet lady at State Farm Insurance Company that he just does not see how the damage could occur at the same time, like he was there and witnessed the damage. It's always bad enough working with an insurance company who you have had insurance with for over 20 years on multiple cars as well as home owners insurance to have a know it all estimator from a body shop come along after the fact and try to give the insurance company a reason to deny a perfectly legitimate claim. They came back to us and said, well, we believe we need to charge not one, but 3 $500.00 deductibles!
All of this began because Tim Pulliam of Gary Force Body Shop decided he would just flex his guesstimating muscle and throw a huge bolder in the works, where the State Farm Insurance adjuster could come back to us and say, oh, the Gary Force professionals said there is no way that damage could have been done at one time. There are no words to express our anger.
I trust you will remember our experience when we took our vehicle to Gary Force Body Shop. This battle is by no mean over yet. read more
