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    Gary E Berner, DDS

    5.0 (2 reviews)
    Closed • Closed

    Services - Gary E Berner, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Island Oral & Facial Surgery - Screenshot from website

    Island Oral & Facial Surgery

    4.4(15 reviews)
    0.2 mi

    Dr. Keyes is amazing!! I can't recommend him enough. Thorough, relational, and extremely talented…read more Most of the office staff are welcoming. Cori could use some training on what it means to be the face of the clinic.

    For the first time in my life, I was told that saying I would leave a Google review was considered…read morea "threat" which resulted in the office manager calling me at 5pm to cancel my teenage daughters appointment the night before the scheduled appointment. Dental work that is absolutely needed and not cheap. For a business that claims "Every team member has been carefully selected and trained to provide compassionate care and ensure a positive, comfortable experience during your visit" this doesn't seem to hit the mark. My initial complaint was lack of financing options for families and the receptionist told me she would call back by end of day to let me know if there was anything that could be done. Instead, the call returned was from the office manager cancelling our appt due to the "threat" that I mentioned writing a review or talking to the community. That's exactly how I worded it. No threats. Now instead of receiving any customer service, I am writing a valid review about how inappropriate it is to cancel a minors appt because the mother suggests she is unhappy. We as military families are stationed here with limited options and finding out there are ZERO payment plan options for high cost procedures besides delayed care or taking out credit (that may not be approved for everyone) was shocking. Most dentists that I know offer SOME form of payment options. I did not find this to be the case here. Lack of affordability aside, this review was solely triggered based on the egregious cancellation. A complaint is not a "threat" and using that as an excuse to cancel a medical appointment that a minor needs is something worth reporting. I welcome contact with the owner to know if this is how the business is supposed to be run.

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    Island Oral & Facial Surgery - Cancelled appointment when checking confirmation.

    Cancelled appointment when checking confirmation.

    Island Oral & Facial Surgery
    Island Oral & Facial Surgery

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    Douglas R Wood, DDS

    Douglas R Wood, DDS

    1.5(2 reviews)
    0.4 mi

    it's not that he's a horrible dentist, it's just that wood isn't exactly the friendliest of…read moredentists that i have experienced. almost every-time i went there, i felt that he was disappointed in me or that i was some obligation of a client. there was one time when i had an oral infection that he wasn't as bad...i was pretty scared though...i had an abscess that made me look like quasimodo....at that time i was a young adult 19-20 ish and i missed the big halloween weekend. the infection was by my jaw, so i could barely open my mouth to eat. i was on a diet of grilled cheese sandwiches(flattened w/a spatula) and tomato soup. needless to say, i was pretty bummed out. this was the only time in our 3 year dental relationship that he was nice. another time, his assistant was late and he seemed REALLY agitated by this and when she arrived he yelled at her in front of me. i find this to be unprofessional and rude. .he should have spoken to he in a private manner instead of in front of a client...it's belittling. i think that as far as the mechanic of dentistry goes, he's ok. but as for customer service and being a boss...not so much. I don't know if it's still true, but at the time, he was the only dentist that accepted tricare prime(the military dental insurance) which i was insured under through my dad, being a retiree.

    This guy (Douglas R. Wood) is a terrible dentist. The quality of work he did on my teeth was…read moresubpar, and his attitude stunk so bad. He was downright mean, treated me like crap. He explained a simple concept like it was way over my head, condescending. When he was telling me to open, bite etc he spoke like he was commanding a dog. The office itself is crappy. Just look at how poorly done the logo for the business is, looks like it was done in two minutes in Microsoft paint. The same level of care (none) is put into his patients. Teeth cleaning I got was halfassed and rushed. It's not worth it to go to this "dentist" and have a lifetime of pain from routine dental work. PLEASE don't go to Cheshire family dental.

    Gary E Berner, DDS - oralsurgeons - Updated October 2026

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