it's not that he's a horrible dentist, it's just that wood isn't exactly the friendliest of dentists that i have experienced. almost every-time i went there, i felt that he was disappointed in me or that i was some obligation of a client.
there was one time when i had an oral infection that he wasn't as bad...i was pretty scared though...i had an abscess that made me look like quasimodo....at that time i was a young adult 19-20 ish and i missed the big halloween weekend. the infection was by my jaw, so i could barely open my mouth to eat. i was on a diet of grilled cheese sandwiches(flattened w/a spatula) and tomato soup.
needless to say, i was pretty bummed out. this was the only time in our 3 year dental relationship that he was nice.
another time, his assistant was late and he seemed REALLY agitated by this and when she arrived he yelled at her in front of me. i find this to be unprofessional and rude. .he should have spoken to he in a private manner instead of in front of a client...it's belittling.
i think that as far as the mechanic of dentistry goes, he's ok. but as for customer service and being a boss...not so much. I don't know if it's still true, but at the time, he was the only dentist that accepted tricare prime(the military dental insurance) which i was insured under through my dad, being a retiree. read more
