Even for a smaller job like mine (2 sall bedrooms and a staircase), John went far above and beyond…read morethe call of duty. He gave me an incredibly reasonable quote based on photos sent to him. Via text we set up an appointment, and he was not only on time but also courteous. He texted me his timing twice before he arrived to make sure I knew what his arrival would be. He assessed the job thoroughly, even getting on the ground to feel and smell certain areas that were slightly more heavily stained. He then pre-treated difficult areas and proceeded to power wash the job as promised in the time as estimated. He was punctual, courteous, and polite throughout the process. I couldn't have asked for a better worker. Three days later the stains are still visibly absent. The carpet is now completely dried and I couldn't have been happier with the entire process. I would not hesitate to call this company again for any job, big or small. They will definitely beat anyone's price and I think their abundance of five-star reviews proves they know what they are doing and deliver on promises.

John was on time showed up did a great job, my carpets cleaned. Can't believe I waited eight years…read moreto clean them, but I did they look great very happy will use him again hopefully before eight years. He also did my neighbor's living room and dining room while he was here. I did notice after some time the Carpet didn't look so great after it dried. Honestly, I don't know if it's better to just rent a steam cleaner or have somebody do it

This was our 1st time using Excel carpet cleaning, Inc and it was excellent service! Ian was our…read moreservice provider and he provided exceptional customer service. We had a lot of urine stains from our cat and he was extremely knowledgeable in explaining what to expect. This Company specializes in pet stains and he did a wonderful job. Also, he was so kind and put me at ease about the condition of our carpets. Thank you Ian, and Excel! Betsy M.

It was refreshing to hire a company that actually knows what it is doing. Mike and Mary of Excel…read moreare exceptional. I have used another carpet cleaning company but they failed to remove some adhesive strip residue so I hired Excel. They showed up on time, assess the damage and applied the appropriated cleaning agents to remove the adhesive without damaging the carpeting. Excel keeps up to date on the latetest and most effective methods to get your carpet clean. Mike said we clean it or we don't charge. I wholeheartedly receommend Excel Carpet cleaning and will use again when the need arises..

Requested carpet clean for living and dining area. Very easy to schedule online. Pretreated some…read morefood grease stains. Always does a good job. Price is reasonable too.

I am a realtor/property manager/home owner and have used Brothers MANY times. Gary is the absolute…read morebest! Always on time, professional, and WOW - gets carpets cleaner than anyone else I've ever worked with! I could not recommend Brothers more highly... Having someone I know without a doubt I can recommend to my clients is so important and I am so grateful for Gary! Check out these pictures for a before/after of an incredibly difficult job I gave him recently. AMAZING work. The owner was so happy she nearly cried. Best carpet cleaner ever!!!

5 stars, and honestly they're so well deserved…read more This is my second time booking with them, and Guy has come through for me both times. The first time, I was super pregnant with my first baby and had a couch from my old apartment that had all kinds of smells trapped in it. By the time he was done, they were completely gone. Fast forward to now -- pregnant with my second, and we fostered a puppy for a few months on top of having a toddler running around. Between the accidents, the spills, and just the general chaos, my heightened pregnancy sense of smell had me noticing every single thing. After Guy was done, the house smelled brand new. I couldn't believe the difference. He was quick, thorough, and so easy to work with. Reasonably priced, and on top of communication from the very beginning. I also really appreciated how sweet he was with my 3-year-old -- talking to him and answering his curious questions while he as working on the stairs. So kind, so professional, just an all around great experience. Guy Sr., if you ever see this -- you raised an exceptional young man. We'll absolutely be back. Thank you again!!

Wow!!! Thank you Yelp for finding Guy!…read more My first and lasting impression has been Guy's friendly, joyful, hardworking personality. His personality also matches his work, and I loved hearing him give his teammate encouraging words throughout their work We hired him to upholstery clean our furniture and small area rug Really appreciated their cleanup following each piece We will definitely hire again and again and highly recommend his company

Excellent work by Lucas. He was polite, efficient and our carpets look like new.Ask for Lucas to do…read morethe job. I highly recommend J&M to do your rugs/carpets.

Ricky was personable, knowledgeable and efficient and the carpets look like new now! I truly was…read moreamazed when I walked in saw how much better the carpets look.

absolutely unbelievably great service. Ben cleaned my 90 year-old brother-in-law's place. He has…read moretwo dogs, and the upholstery is north of 50 years old. It was really vile. By the time Ben finished, the upholstery had actual color, it was spotless after having been deeply deeply stained. And I don't even want to tell you how bad the rug was. I think he bought my brother-in-law some years of life. Endless gratitude.

2nd time using Crystal Carpet Care. I'm very happy with the results. They cleaned 5 rooms and a…read morelarge area rug. Technician was friendly and informative (I think his name was Moe?) great customer service throughout the process. See you guys again next year!

I am not one for giving out praise if it is not true nor am I one for only commenting when things…read morego wrong. I believe in quality work and great customer service and I can HONESTLY say that I received both from this company (Lenny, Alex, etc...). I don't often review unless i feel it necessary (good or bad) but in this case I believe that this company deserves much praise for the kind service and quality work I received and is reflected by other reviews which I agree with. The other quality I enjoyed is that fact that they are a family owned business with generations carrying on what is handed down from their father and others. I have and will continue to refer others and believe that this review will stand as true.

Hired by my apartment complex. Arrived on time with a friendly crew. Quality work under difficult…read moreconditions. Not all the furniture could be moved but they still did an excellent job.

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

*** UPDATE *** After my last review "Tessa" the owner…read morereturned less then a week later and recleaned the spots and now it looks great, she knows what she's doing all of them are gone... This family owned & operated small business, brings back the old fashioned Customer Service of yesteryear, very easy to communicate with & caring, I would recommend them to my great grandmother if she was still alive ; Great Job "Tessa" ThankYou

Darren, a nice enough man. A very fast worker, seemed too fast though and had an answer for…read moreeverything regarding his subpar workmanship. I live in a new construction home. One owner. One carpet. One resident, me. The carpet wasn't the top of the line nor was it the bottom. It was pass the builders warranty so, I sought out Darren. Hire local small business owners. I being the only person living in the home, the foot traffic is very light. As with many homes in my subdivision we all developed carpet wrinkles. Darren said, the wrinkles are because they weren't properly stretched. After his estimate and his schedule, I hired him to stretch one bedroom, dining room with adjoining living room, a hallway and two stair landings. The other three bedrooms and the media room did not need stretching. The original carpet installers actually did a good job at hiding the seams as Darren had a hard time detecting the seams in my hallway and near my entry way. He had to reopen up three seams to restretch. One area the length of the kitchen and the joining livingroom he pounded about 20 staples through the carpet into the tack strip under the carpet after stretching When he was finished, I walked about. I brought it to his attention that you could still see the wrinkle lines, though not raised, the now reopened and resealed seams, which you didn't see before as it was even hard for him to find the original seams.  Also the new inserted tack indents in the carpet. Around the bedroom door frame you could see the carpet was now all puckered. And the wrinkles on the landing were still there. He assured me the creases from the wrinkles would disappear, the seams would reblend and as would the tack indents once I vacuumed and steamed cleaned. I steam cleaned and vacuumed. I even purchased a carpet rake and raked with each vacuum. They never did disappeared. They never blended. I emailed him and he did come over promptly. I was happy he was going to fix them, so I thought. The excuses began. He took no ownership in his work and said well, I don't know what you want me to do as he rubbed his face with one hand and the other on his hip. He said, I could pull out the staples but your carpet would curl. (Oh... It wasn't curling before I thought. What about the tack strip?) He told me I could buy a seam roller to reloop the seams he had opened and resealed. Gee, I thought, wouldn't he have one? Before he said the carpet wasn't stretched properly now it's a worn pad . I thought worn from a woman who weighs 130lbs? I said, really from one person, just me in this house? I didn't debate it with him anymore. It's like I made an exchange from bad to the worse. My previous wrinkled carpet for a now obvious seams, creases and tack indents that look like dimples the size of a fingertip carpet. Had I known what the exchange would be, I would rather have my wrinkly carpet back.  And I would hired someone who doesn't work out of their home. I'd use a larger company like my neighbors did who guarantees their work instead of saying, well, I don't know what you want me to do. You learn.

Darren is the best. We have three dogs and have used him for almost 15 years. He is reliable and…read moreprices are fair. He has even helped us with some emergency after hours work when a pipe in the house broke and flooded our carpets. Great service at a great price hard to find these days.