I called to get a simple estimate. When the gentleman answered the phone, I simply told him I found his company name and number off of one of their vehicles. I then told him my name and said I was calling with "my company" but that's not why I'm calling. I'm calling because... then he cuts me off and says, "Don't give me that BULLSH**, you didn't get my number and name from my vehicle." I actually did, I was driving down I5 and took a picture of the vehicle thinking I could call to see what his rates were. I needed to get a few rooms cleaned. I tried explaining I DID GET HIS NAME AND NUMBER FROM HIS VAN, and he hung up on me. I called him back and said, "I'm sorry, we must've gotten disconnected..." he then screams, "go Fu** yourself" and hangs up on me... I was horrified, appalled to say the least... Was he having a bad day? I wonder if I said something to offend him, so I call him again. When he answered, I tried telling him, "If I've offended you in anyway, I'd like to apologize" but instead, with his "ghetto talk" he says, "WHERE YOU AT!? WHERE YOU AT?? GIVE ME YOUR ADDRESS SO I CAN COME OVER THERE AND BEAT YOUR A**..." I gave him my address and told him I was looking to get some work done and he says, "I don't want your FU**ING business..." then hangs up on me again.
Here's where it gets even worse. Now, I get a call every 3 minutes with the screen showing "No Caller ID" and I know it's him. He calls me every 3 minutes but doesn't say a word, just silence...
REALLY??????? What kind of business is this???? I don't believe in "the customer is always right" but I do believe in "Have some respect for others"
I never got the name of this person, but I would LOVE to know. If he's the owner of the company, that's unfortunate as I support small business. If he's not the owner, this is one employee who REALLY NEEDS to get fired... read more