We couldn't be happier with our experience with Premier Pools in Salida and our beautiful new pool!…read moreFrom start to finish, Kyle, Jason, Kylie, and Marie made the entire process smooth, stress-free, and enjoyable. They were always quick to respond to our questions, kept us informed throughout the project, and provided exceptional customer service every step of the way. Marie was also great about keeping us updated on dates and times, which made the entire process even easier. Every contractor and crew member who worked on our pool was professional, friendly, and did excellent work. It was clear that everyone took pride in what they do, and the quality of the finished product reflects that. Our pool turned out even better than we imagined, and we are so grateful to the entire Premier Pools team for making our backyard dream a reality. We highly recommend them to anyone considering a pool project!

Tony Moser was fantastic. We were referred to him regarding a problem with our pool waterfall, and…read moreeven though we are out of his service area, he came to help us. We are so grateful for his time and willingness to help. Thank you, Tony!

VERY INCONSIDERATE !! Adam said he'd be at my place at 7:30…read moream. Never showed up & never text!! At 8:10am, I had to call him & then he said he couldn't service my pool. I told him I had a meeting at 8 yet he never called!! Bad customer service!!

They helped me get my pool ready for the season. I think I'm going to have them keep the chemicals…read morein this year...thanks fellas

He was the second one to come out to do a leak test on my pool, not only was he professional, but…read moreallowed me to watch as he worked. He showed me where leaks normally come from, did a sonar leak test on the pool. Found a small leak in the skimmer and for the price of coming out fixed it. We shortly had the Pool replastering done with a new skimmer but the fact he was so honest(previous guy said skimmer was cracked and was going to be $3,500.00 to fix). And he even recommended our plaster contractor who did a great job also! I would recommend Bob Water Wiz to anyone who asked.

Bob did an awesome job, found my leak in less than an hour under concrete. Found crack in pvc for…read morereturn pipes. Would recommend Bob

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended…read moreup selling our spa "as is".

Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

They are great, dependable and very honest as to what you need or needed. The employee were…read morecourteous and respectful..

I'm not one to write reviews but I had such a great experience with Dillon and his company that I…read morefelt I needed to. I was happy from the start with his level of professionalism and communication. He then gave me an accurate estimate both in cost and in timeline for the project which was a pleasant surprise! He even replastered our pool and replaced all of our tile ahead of schedule. Now our 20 yr. old pool looks like new and is warming up in time for pool season. I would highly recommend BluRock Pools to anyone needing help with a pool project.

BluRock Pools exceeded our expectations. Definitely a five star company and would highly recommend…read morethem for your luxuriant designs. Dillon, not only has amazing vision, knowledge and great direction, but has the ability to bring it all to life in your own private oasis. He was a pleasure to work with, listening to all of our ideas & visions and then taking those to create a masterpiece, beyond what we had even envisioned. He is meticulous and goes above and beyond to make everything the absolute best that it can possibly be. If you are looking for something unprecedented, look no further, BluRock Pools is who you are looking for!

This review is just for their customer service since ultimately I got a better estimate and used…read moreanother company. However, I feel it's only fair that I leave reviews for all the contenders even when they weren't selected. Unique pools came over and after hearing me out, they provided me with tips on what would look better with the space provided. After a day or two they submitted their bid and although it was very competitive, I didn't get any 3d designs. So even when it looked good on paper, I just couldn't picture the final design. I did get an email from Lupe inquiring about my decision, but by then I had already decided on another company who did provide 3d designs and came in within my budget. I would recommend Unique Pools and what I would do different next time around is shoot them an email and ask for 3d renderings. Who knows maybe it was a quick request but I never asked for it. All in all, thank you!

Unique pool designs are horrible when it relates to customer service. We as homeowners asked for a…read morequote, we had a pool designer to come out and were told to be patient. We were patient enough that our phone calls and text messages were not responsive to unique pool designs. We had the vision to complete our backyard and unique pool designs vision was to ignore their possible clients. If the company did not want to proceed with the job and had no interest in our vision. At that moment in time as we were discussing quotes. They could have said, sorry we can not complete your project, but yet we get strung along, with I'll forward the message and before you know it, there is no message, no follow, no nothing! They must not want our business, this is a bad reputation in bad customer service skills.

Highly recommend! Stop looking at other pool companies. Merced Pools will solve and make your pool…read moredreams come true. No headache or stress during this build. The pictures and video speak for themselves. Best decision me and my wife ever made. Mark and his team exceeded our expectations. We are so happy with our beautiful pool oasis. Turnaround for this build was less than 6 weeks Mark was with us every step of the way. You will not regret going with Merced Pools.

Angie is the best she was here 15 minutes after I called She explained what she was doing I thought…read moreit was my pump but it was my filter Angie resolved my problem and told me what to do to prevent it again