I've been coming here for my mini schnauzer for years now. The staff and attentive and friendly…read more The rates are reasonable as well.

I reached out to this office to get more information about dental cleanings for my pugs and…read morespecifically asked for a general price range when submitting my inquiry. I received a response offering an exam appointment (which I expected), along with the soonest available opening, but no information about pricing -- not even the cost of the exam itself. I replied asking for both the exam fee and availability. They responded by booking an appointment date and time, again without answering my question about pricing. I had to follow up a third time explaining that I needed to know the cost before confirming, and I was finally told the exam would be $60, which seemed reasonable. Since it was actually my brother's dog, I sent him to the appointment. After the visit, he was quoted $1,600-$2,000 for treatment, which was unfortunately out of his budget. While that happens and isn't necessarily the issue, I was disappointed to find out he had been charged $80 for the exam instead of the $60 I was originally told. When I reached out via text, they explained they "forgot" to apply the new client discount -- something that had never been mentioned to me beforehand. They offered either a refund or to apply the difference toward future services. Since we had already found another clinic that could do the same services for around $1,200, I asked for the $20 refund back to the card. After that, I never heard back. No confirmation of the refund, no apology for the overcharge, nothing. I understand veterinary care is expensive, and it's not their fault my brother is a broke college student. But basic customer service and communication go a long way. Unfortunately, based on this experience, we won't be returning or recommending this office.

Dr Singh is the best. We bring both our dogs to him for dental cleanings, and make the long drive…read morethrough rush hour traffic from Alameda to San Jose just to see him. He has very fair pricing too.

I went to Dr. Singh at the advice of someone on Next Door. Prior to that I went to two other vets…read moreto get an analysis about my dog's teeth that informed me they needed to be pull (total of 4 molars). 6 Smaller teeth had already been pulled or just fell out according to the Vet. Dr Singh looked at my dog (Schnauzer) and said her teeth do not need be pulled, they are fine. If she should stop eating, etc. bring her in and we'll go from there. All the other vets wanted to charge me $2600 and up for these four teeth extractions. Dr. Singh's office was spotless and beautiful. In fact I haven't been to a nicer vet office and I've had dogs all my life living in the Los Altos area. I was completely relieved that we can wait on this procedure for now and monitor her and see how she does. She is only 7 years old so this was a positive evaluation for me. This will be my new VET.

We just move rocky road here from another clinic. It was actually my kids who brought our pet dog…read morehere for the first time and they like the place, especially the staff. They advise only the necessary vaccines for your pet and a bit cheaper compared to where we brought rocky. They are very detailed when it comes to your pet's needs like the food they have to eat so not to make them overweight and to avoid any health problems. Last Monday, our baby rocky went under periodental procedure (his first time), i was so scared because he was given anesthesia even letting them know and they were so compassionate even thru text and that made me at ease. My kids brought rocky at 7:30am and when i checked around noon time, it was already done (a very prompt response thru text) and they were so happy to inform me that rocky already woke up from the anesthesia and no extraction was done! I cried again, lol but now it's tears of joy! And rocky was able to come home early afternoon. I forgot to mention that the bill was so affordable. They immediately call the following day to ask how rocky was, cannot eat and was not able to sleep well which is normal they said. Asvanced Vet Med thank you so much!!! Thank you for the love in serving your patients and the family as welll! God bless you abundantly!!!

I LOVE AVMC and take all 4 of my dogs here. I've had previous pets also seen here so I'm a very…read morelong-term customer of theirs. I absolutely adore the front desk receptionists and the Doctors are also so friendly. I truly wish I could give this place 5 stars but have lately been feeling attitude and 0 flexibility from one of their supervisors - Kelly. Every single time I call to schedule, she is very sassy and has attitude. She always insists that my appointments need to fall within the 11-12:30 window, but I have a FULL TIME job without the luxury of just leaving midday like that. I explain to her and there is 0 flexibility, empathy, or care. "It's my way or the highway" basically. Thats not really great customer service. Ironically, all of the other receptionists are VERY sweet and kind. I've been able to book mornings and evening appointments around my working schedule whenever I talk to them. Mind you, it's the same exact service too. I guess it just depends who I'm talking to that'll determine whether I can even bring my pet in... I understand there are rules for a reason that keep things orderly. But 1) the way in which Kelly explains this & talks to me is very offputting and 2) there should be a level of flexibility especially for a customer who has been coming here for over 6 years.

The front desk staff made scheduling an appointment so easy and stress-free. Check-in was just as…read moresmooth, and Angelica at the front desk was incredibly patient and kind with my dog, who is not always the most comfortable in new places. She took her time, used treats to slowly gain his trust, and made it so much easier for both of us. The technician was also very gentle and patient with us, and the doctor was wonderful as well. Everyone made us feel comfortable and cared for throughout the entire visit. I would absolutely recommend this place to my family and friends. Thank you so much for such a positive experience!

My husband works at a different ER Vet Hospital, and highly regards Willow Glen Pet Hospital. Our…read morepets get seen by Dr. Emily Shani for their dental work! Both our cat and dog love her. We've brought our lab / golden retriever in for dental cleanings and checkups, and Dr. Shani is always thorough, gentle, and great at communicating back in a timely manner. She takes the time to answer our questions and never makes us feel rushed. Willow Glen Pet Hospital's whole team makes dental care feel low-stress for both pets and owners, easy scheduling (Angel at the front desk), clear pricing, and genuine care from check-in to pickup. If you're in San Jose and looking for a vet who's great with pet dental cleanings, exams, and general wellness care, we highly recommend their whole team. Dr. Cyntha Williford is also a very kind vet that we met!

I'm am a professional dog trainer with a BS in animal science and a background in pre veterinary…read moremedicine for both large and small animals. Finding a good vet that is at a privately owned hospital has been a challenge and after reading their website and hearing good things from a couple of colleagues, I drove over an hour each way for appointments with each of my dogs. I saw Dr. Cauvel and was very impressed with his knowledge, he recognized it was better for me to handle my super excitable malinois vs have her go into the back for her vaccination, and most importantly, when I presented him with a more complex issue on one of my dogs and I presented my thoughts, he didn't treat me like my background was somehow a threat like I have experienced before. He went out of his way to review some information and photos I emailed after the appointment and we decided on what to try. I was really thrilled with my experience with this vet at this practice with both of my dogs, and despite the drive will definitely be coming back for future needs.

I strongly advise against trusting this clinic with any major surgery. I brought my rescue cat here…read morefor treatment of nose cancer, which they had already diagnosed as being present throughout his entire nose. Despite this, they completely ignored one side of his nose during treatment and committed multiple acts of severe professional negligence. 1. Failure to Follow Agreed Treatment Plan: I paid for and consulted on an aggressive, complete nose removal. The consulting veterinarian explicitly stated that the surgery "would be a waste" unless the entire nose was removed because leaving any cancer behind would cause it to return aggressively. Instead, a general practice surgeon--whom I was never permitted to speak with--made a unilateral mid-surgery decision to perform a minimal "scrape," leaving 2/3 of the tumor and visible cancerous bulbs intact. 2. Complete Violation of Informed Consent: If the surgeon did not feel capable or comfortable performing the agreed-upon nose removal once my cat was sedated, they had a strict medical and ethical obligation to call me from the operating room. By failing to contact me, they denied me my legal right to decline a substandard procedure, wake my cat up, and immediately transfer him to a qualified veterinary oncologist or specialist who could perform the surgery correctly. 3. Total Lack of Post-Operative Communication: When I picked up my cat after major surgery, the clinic provided absolutely zero communication or discharge instructions. I had to discover via text message that they failed to complete the agreed-upon service. They then falsely claimed the cancer was only on one side, directly contradicting their own previous diagnosis and what was clearly visible. Because of their failure to remove the tumor as promised, the cancer returned with extreme aggression. I had to euthanize my cat because this clinic robbed him of his only opportunity to receive a proper, complete surgery from a qualified professional. I have the full text message logs, emails, and images confirming this timeline. A formal complaint regarding this professional negligence and failure to obtain informed consent is being filed directly with the State Veterinary Board. Do not trust them with your animal's life. Response to owner : There is a fundamental difference between a "medically complex" adjustment and a complete change in surgical scope without owner consent. The explicit, documented purpose of Tom Tom's consultation was a complete nose removal. I was explicitly told by your staff that a partial removal or "minimal scrape" would not be effective given the aggressive nature of his cancer. Yet, while he was sedated, Dr. Eileen made the unilateral decision to pivot to a minimal scrape, leaving active cancerous bulbs behind, without ever calling me to get my informed consent. By failing to call me from the operating room, you denied me my legal right as a client to decline a sub-standard procedure. Had I been contacted, I would have immediately instructed the clinic to wake him up so I could transfer him to a qualified veterinary oncologist or specialist who was capable of performing the agreed-upon surgery. Furthermore, your clinic attempted to retain 100% of the funds for a complete nose removal until I forced accountability through a series of extensive emails. Your own text message records confirm that the surgeon only focused on one side of the nose, directly contradicting the agreed-upon treatment plan. This is a clear issue of professional negligence and a failure to obtain informed consent, not a misunderstanding of "expectations." I will not be having further private discussions with management to help cover up this clinic's lack of informed consent. The time for discussion was when Tom Tom was on the operating table. All further correspondence from me will be handled directly through the formal complaint I am filing with the State Veterinary Board.

Another good day with my vet hospital. Highly recommend…read more Of course Dr. Stone is the best. I am glad I found him. And the vet staff is really really good. Carolina a personal thanks to you. Appreciate. Your family pets in good hands. Efficient, go above board to help. Genuinely good folks. Prices are better. Matters a lot today with tough times. Well, I could continue on but pretty darn good place. Sincerely, Fazzi, Aiden, Buttons, lilybelle.

From making my Lucy's appointment to the time I arrived, it was a wonderful experience. Dr. Kempa…read moreand her whole team was very professional and kind. They treated Lucy kindly and took her back to get her blood work done. They gave me the future treatment plan if and when we are ready for her teeth cleaning, explaining what is involved and fees and gave me her flea/heartworm monthly pill prescription to go get at pharmacy. It makes it so much easier for us pet parents, on what to expect. Even after our visit I got a text asking on how she was after her visit and another text from Dr. Kempa on her blood results. I'm so happy my Lucy is a patient here; Lucy gives you 4 paws up and a tail.

Great service, quality care and very accommodating for emergency's…read more Strongly recommend

I've tried calling all day during operating hours and the call drops every time or it has a loud…read morebeeping noise before hanging up. I ended up going to another veterinarian clinic instead.

Very thorough with exams and blood work for the pets to discard any conditions…read more Dr. Pavloski is very learned and great with all our pets. He saved the life of our cat. Highly recommended

Highly recommended this clinic Nice staff, Russel being…read morekindly care by Doctor Damian. Very good service. Thank you Fredesvinda

I take both of my dogs here for all services. Super squared away business; not chaotic and overrun…read more Well operated and would recommend to anyone with pets in the region.

Our beloved Shiba Inu pup recently had an unfortunate reaction to some ear medicine that resulted…read morein her needing a lot of serious and careful care right away, and I cannot tell you how thankful I am that if such a thing had to happen, it happened while she was a patient at this wonderful animal hospital. We are still navigating this situation, but Dry Creek Animal Hospital has been with us every step of the way. The staff is so caring, and I can feel how sincere they are when they provide care or ask about pets. Dr. Anthony is a fantastic doctor who gives every visit all of her focus and caring, and Naomi is always so helpful and maintains great communication. I would definitely recommend Dry Creek to anyone in the area looking for the best care for their pets. And to the staff, sincerely, thank you. Akai is my best friend. I appreciate everything you all do.

If you're a pet parent you know how stressful and difficult it is to find a vet to trust and to…read moreguide you through the ups and downs of your dog's life. We are incredibly grateful to have Dr. Brudos in our lives! She is responsive, professional, honest, and great at assuaging our fears. Dr. Brudos is incredibly caring about her clients, animals and humans alike. This is a privately owned clinic, so prices may be higher than other clinics in the area. You get what you pay for though, and we will happily support small as much as we can. Thank you Dr. Brudos and Archvet team for caring for Revi, Kiwi, and Sky!

Thank you to the wonderful Team at ArchVet Santa Teresa for taking such good care of my sweet baby…read moreThor. Your kindness and care for my Thor was so sweet.