Great resource to have in the Bay Area. Just refurbished my 12 year old grill and Ray helped me source all of the replacement parts that I needed. Spent time scrolling on-line stores trying to figure out what I needed and then called Garco when I ran into a dead in. Should have called in the first place to save me some time. Got the parts within a day or two at a reasonable price and my grill is now just like new. They have a nice showroom with everything you'd need for your outdoor kitchen. read more

Garco Grills & More - Doesn't look like a 12 year old grill anymore - Appliances Near Me - Campbell, California

Very nice place! Nice selection of grills at a reasonable price! Talk to Gary the owner of Garco Grills Very nice and personable. He gave me some homework to do in replacing my current broken built in BBQ. Once completed, I'll be heading back Garco to complete my purchase. read more

Gary is awesome. He spent a lot of time with us to make sure that we had the right equipment with the right layout for our outdoor kitchen. Top notch service and products. Highly recommend. read more

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Gary (the "Gar" in "Garco", I assume) worked with me on a deck renovation that included a complete replacement of our old built-in barbecue. My knowledge of the grill market was 18 years old, so I started with a bit of online research to bring myself up to speed. This lead me to the Garco website, which lead me to the Garco shop on Dell Ave in Campbell, not far from our home. A first visit with Gary was very educational. The line of grills I had been considering, primarily on price, would have been extremely unsatisfactory to me as the family's outdoor chef. After a conversation with Gary about grill quality, construction, and cooking ability, I decided that I would enjoy the way the better grills cook, and achieve better results long after I'd forgotten the higher price. After using the new grill for a month, I have done just that. Gary also under promised and over delivered on shipping the grill and cabinet components. He drove them over from the shop himself several weeks earlier than originally expected. The best compliment I can think of is that I intend to do business with him again when I replace original patio heater this fall with two new ones from his shop. read more

Walked into this shop randomly when we were in the area looking for a grill and fridge for our new outdoor kitchen. Gary showed us some options that would work based on our preferences. We called him back about a week later and went with the Alfresco grill. Gary's customer service, attention to detail, and follow through are some of the reasons that we purchased through GarCo. He even unexpectedly dropped of the grill when it arrived at his shop since he was coming to my area anyways. 10/10 highly recommend this place for any of your outdoor appliance needs. Will update post with pictures once it's done. read more

Customer service was AMAZING!!!! I am constructing an outdoor kitchen and every store that I visited or called upon provided (what I would consider) horrible customer service. I decided to search the internet and hopefully find some better service than I was receiving here at home in middle Tennessee. That's when I found Gary at Garco grills. I cannot say enough about how thorough and communicative Gary was. Extremely pleasant and Uber helpful. Top notch customer service. You won't find anyone better. The bonus...it was a smidge cheaper than you will find here in Tennessee as well. Great job and thank you so much Gary/GarCo Grills. If I need anything else for an outdoor cooking area I know where I'll go and you should too! read more

Garco was recommended by my hubby's coworker. We purchased the Lynx grill and sink for our outdoor kitchen. Gary provided superb customer service. We had some issues with the kitchen install which were not Gary's fault. He stepped in and worked with Lynx and the gas line contractor to fix the issue. This was way beyond his scope of work but he wanted to make sure everything was 150% perfect. We couldn't be happier. I highly recommend this company. He is an honorable man and will work hard to make sure you are satisfied. Gary knows the products inside and out and is just a genuinely nice person. read more

Great service, great selection of grills. We got just what we wanted in a timely manner.

Can I give 6 stars...? Gary has been one of the most polite, knowledgeable, and professional vendors I have ever dealt with. He walked me through options, discussed tradeoffs, and even helped us think through placement of components for our outdoor kitchen. Can't recommend Gary and GarCo highly enough - you won't be disappointed! read more

Just add me to the list of 5 Star ratings. Gary is just incredible. Patient, knowledgeable and worked with my wife and I from the first time we met right through the installation and beyond. He swung by our house to instruct us on how to use the Lynx Grill, side burners and other accessories. He has always provided great follow up and advise. Could not have asked or even expected this type of customer service. read more

I had an idea of what I wanted in an outdoor kitchen, but really no idea of how to put it together. Gary at Garco helped me every step of the way. It started with rough gas, water, and electric from the house to the site. Selecting cabinets, tile, granite, and awesome Alfresco equipment. Gary worked with me through each phase. He was available to go over ideas, pro's and con's, and talk/advise to various guys working on each phase of the build. How can you beat that! Gary is a total pro and his input into the build got it done right. All this at a great price! I could not be happier with the results. Put me down as another very satisfied customer. read more

Gary is super professional and knowledgeable in helping you build the outdoor kitchen of your dreams. He is armed with many years of experience and does not try to up sell to things you don't need or won't use. His prices are on point with anywhere else and his one on one customer service is something you simply won't get with an online retailer. Very excited to be working with him and keep his info for service and repair to my stuff! read more

I purchased a Lynx grill from Gary back in Late September 2015. I'd seen a Garco posting on eBay and called to find out if they'd be willing to carry the grill up a flight of stairs as part of the delivery fee. Because the grill is so heavy, another company had quoted me $1000 for white glove delivery. Gary said that if I ordered the grill through his website he'd do it at no cost. I was told the grill could take a few weeks to arrive, but Gary called much sooner than expected to say it's been shipped. He came out by himself to deliver it. I wasn't the person who accepted the grill, but I saw from pictures that were sent to me that he took the time to carefully inspect it before leaving. He ended up spotting a small imperfection on the backside of the grill and then went to the effort to call Lynx to find out if I could get a partial refund in exchange for accepting the grill as-is. A little while later we learned that they could refund us $300. A week later the check came in the mail. Highly recommended. read more

Garco Grills & More - That's Gary, the owner, on the right. - Appliances Near Me - Campbell, California

I had a rat infested BBQ ( Yikes!!!!) and island. Pulled the Lynx BBQ out and cleaned everything, and sealed up the Rat Highway. After cleaning I noticed some damaged wiring and looked for some repair help. Called Gary and with the aide of some photos he ordered the parts and repaired the unit. He was most knowledgeable and professional. I could not be happier. read more

Gary made it really easy to work with GarCo. We needed a new BBQ grill for our island - talked to Gary, and he walked me through the various models to get the right fit. Then he had the grill delivered to him first - and it was damaged. No problem - Gary put pressure on dealer to get a second grill out - and a few days later he delivered our new grill. Gary demonstrated the best customer service - and he spent the time to walk us through all the features. We're really happy with the grill, and we appreciate all the work Gary did - thanks! read more

Gary provides excellent service. I had reached out to one of Gary's competitors for a quote on fixing a few things with our Lynx grill (automatic starters wouldn't light and a light was burned out inside the grill). After 3 weeks of going back and forth ("oh, my email must have gone into your spam folder, I'll call you first thing tomorrow") without any progress, I reached out to Gary. I should have asked Gary first! I sent an email to Gary late Thursday night, he replied first thing Friday morning and said he had a slot where he could come out to the house that afternoon. Gary showed up promptly when he said he would, fixed the problems noted above and also found a few other things he fixed that I hadn't even noted! Service was excellent, price was very reasonable - I couldn't recommend Gary more highly. read more

Gary was fantastic in so many ways. He responded quickly to calls and texts (who does that these days), he proactively got back to me when the parts we needed were available and quickly drove to our house to fix/clean our grill. More importantly he basically served as my bbq consultant by openly providing tips on how to maintain our grill - thus probably taking away future business from himself. If you need a bbq or repairs don't even consider going anywhere else!!! read more

I was in need of a high quality grill to replace my current one with a deadline looming. The grill stores which I checked out couldn't provide me with what I wanted in time for my upcoming social event. I was fortunate to locate GarCo Grills website and was pleasantly surprised when the owner Gary Fales immediately answered the phone. Gary was professional, personal and very helpful over the phone. We me in person and I couldn't have been more impressed with his knowledge of the Lynx product and his personal service. The price he quoted was by far better than my previous quotes and he stated he was able to get the product to me in time for my event. Gary stayed in constant contact with me after I ordered the grill and kept me up to date regarding the delivery date and time. When the grill arrived, as was previously promised, Gary responded to my home to assist with the set up, checked the grill for the proper adjustments and instructed me concerning use, cooking tips and proper maintenance. I couldn't have been more pleased and satisfied with the old fashion personal and professional service which use to be more common and expected. It was an absolute pleasure doing business with Gary at GarCo Grills. I will do business with Gary in the future and I highly recommend his company for the personal and professional way he runs his business. Pete G. read more

Gary was very knowledgeable about the different Lynx options and helped us through the whole buying process. In addition, since we were doing a custom outdoor kitchen, he helped us with many of the nitty-gritty details of dimensions, location of gas and electric services, etc. After installtion Gary also gave us good advise on how to best use the grill options - Prosear, rotisserie, indirect cooking. . . We couldn't be happier. read more

I bought a very expensive Lynx barbecue grill almost three years ago. For the past 3 years the grill has never regularly lit or cooked very well. I called the manufacturer endless times, replaced parts, hired 2 different repair companies and could only get the grill to work for a few months at a time. I reached the breaking point and called Barbecues Galore to buy a new grill. The manager at Barbecues Galore urged me to contact GarCo and Gary Fales to give him a shot to get it all right before I bought another grill. I called Gary explained the problems, Gary got in touch with Lynx, worked to get all the right replacement parts and then came out to fix our grill. What a pleasure. He is a true professional that really knows what he was doing. As a result of Gary's help our grill now lights flawlessly, but cooks evenly and better than ever. We are so fortunate to have found Gary and saved ourselves the cost of having to buy a new grill and really getting the performance out of the grill we bought. We also appreciate the excellent referral from Barbecues Galore in Palo Alto. They could easily sold me a new grill given my frustration level. Can't say enough good. If you need help Gary and GarCo are the team. Thanks to Gary we love to grill again! Greg V read more

Gary fixed our Lynx barbecue, and we could not have asked for better service. Gary kept us in the loop throughout the whole process. He is efficient and prompt. We did not buy our barbecue from Gary, but we wish we had. He is the best. read more

My Lynx grill needed repair and Gary did an amazing job. And he's friendly and honest. Highly recommended!

we was in the market for a new grill and had selected the Lynx 42". After searching the web for dealers, we came across Garco Grills and More. The owner invited us to his house so that we could actually see the unit. Gary (the owner) was extremely knowledgable of the Lynx product line. He explained the advantages of the Lynx in as much detail as we required. Once purchased, Gary kept us informed as to the deliver timeframe. Once he received it he delivered it himself and helped us getting it into the backyard. Once there, he opened the box and explained in detail how we needed to connect it. He also offered to come back out to fine tune things and go over many useful tips on how to clean and care for the unit. Once we installed the unit, Gary came back out as offered and fine tuned the burners, went over the unit's care, use, etc. in detail. The unit was missing a couple of connecters for the spring assist system and he installed those and connected the springs (big difference in opening the lid FYI). Gary's knowledge, follow through and professionalism was OUTSTANDING. If I am every in the market for other Lynx products, Gary will be my first and only call. I could not be happier with our decision to by from Garco. read more

Adding to the list of 5-star reviews! Gary is easy to deal with, helpful, and does what he says he's going to do. I ordered a grill and it was delivered on time and arrived exactly as specified. Would buy again without hesitation. read more

I called asking about servicing a Lynx grill and Gary went out of his way describing what could be the typical problem for the age and condition. I look forward to using his service after it is cleaned. read more

Amazing service! Fortunately, we still have great people in Bay Area. I called GarCo Grills and More to check if they have a new gas hose for our Lynx Grill. Our gas hose melted and stoped working just few days before Father's day, so I really wanted to get it ASAP. Gary answered the phone and found the hose I needed in his store. He asked me which city I was calling from and I told him from Los Altos. He then offered to deliver the hose just because he was heading that way anyway and gave me a price + tax and no delivery fee. WOW!!! When he came, he made sure the new hose was working. Gary is very knowledgeable, professional, and very polite. I will be defiantly calling his store again for all our Lynx grill needs. read more

After much research we decided which fire pit table to buy for our patio. We chose to purchase the fire pit through "Gary" of GarCo Grills & More in Los Gatos. He offered a competitive price and seemed like a nice honest person, unlike some of the other sales people/businesses we spoke with. The table was back ordered and Gary kept us up to date via email. We received the table (which is beautiful) but encountered a couple problems. Gary was all over it with the manufacturer representing us with customer service we rarely see these days. The problems have been taken care of and we are very happy with our fire pit table. Gary is a genuine and sincere person and we can't say enough about his sense of integrity. We will highly recommend GarCo Grills & More to family and friends. Btw - Although we've used Yelp over the years, this is one of our first reviews; we are that impressed! read more

I needed a small repair on my Lynx grill. Gary was very thorough in completing the repair. He also found that the factory had not set the burner vents properly for natural gas, so he corrected this. He cleaned the burners and the lights, and gave great advice on grill maintenance. Gary is very knowledgeable and detail oriented. I would definitely recommend him for repairs on high-end grills. read more