All City Cab has never let me down. I called for a ride from Logan when the plane touched ground…read moreand the cab was waiting for me before I reached the gate. Best price around.

Worst experience I ever had! I called to have a cab pick me up and had the guy yell at me as if I…read morewas stupid all because I could not hear him. Obviously, I called another company and gave my business to them instead, but I wanted to make clear exactly why my business was lost. So I called and told him that not only did he lose my business, but the business of all my friends as well, and why. You do not yell at your customers. His response was to text my phone with "and u have nice day ur self and u will never get a cab". And when I informed him that if he continued down this path I would ensure people knew exactly what he said to me and how horrible his service was, I got this response, "go ahead and we will sue u we have ur number and everything so go ahead ur the one that rude." So, apparently, this company's standard is saying that not only is it ok to yell at your potential customers, it is ok to text them with that nonsense and threaten them with legal repercussions for letting others know how bad the service was. Think Amy's Baking Company from Kitchen Nightmares.

Sunshine taxi didn't come through. Called Tom's and they came immediately. Ann was a joy!!! Tom's…read moretaxi is definitely my ride of choice for travel to the airport.

Have used TOMS' for the last two months for transportation They are reliable and close to being on…read moretime when being told be about 5 minuets for pick-up The drivers of Cars # 30 48 and 36 were corteous and polite as was a driver by the name of Jesus

Calling an hour and a quarter in advance is apparently pointless. A 3 o'clock pickup reservation at…read more1:45 means car doesn't show up until... well, I'll never know because I called an Uber at 3:50- five minutes later, I'm heading home in that Uber... Some of their drivers are great, but dispatch and management... worthless. Too bad; I try to buy local.

I just want to let everybody know anyone that works at Union taxi don't take that cab they love to…read moretake extra money for tips without asking permission and think it's okay when it's really not all because you have stuff to put in the trunk and then they don't even help you load your stuff in the cab SMH never giving business to such rude immature people never in my life would I do that to anyone doesn't even deserve a star and another thing I want to mention is how they drive past their customers and you have to call them and tell them what their drivers are doing very poor service I wouldn't take this cab again

I widh I could rate a zero. The car I was in, had a soiled back seat, and burn marks on the back…read moreof the front seat. The driver was not wearing a nask, and I was afraid of asking him to. He definitely rides a Harley, his beard and demeanor show it.. It was filthy and reckless and I never should have done it. Garcia's cab was clean, and the driver wore a mask. Sometimes Ton's number sends out Garcia's . I looked up Garcia's direct number and Union Taxi's number to make sure this never happens again.

I have used Toms Taxi car service for the last 2 -1/2 months for transportation to go shopping and…read morealso to get to a medical appointment Sat Jan 16 Rick driver of #30 was polite and curtious and funny at the same time On Jan 18 Jesus was polite and curtious taking me for a medical appointment and even acme back to get me later, and there have been afew others that have been polite and curtious This company is fantastic for service

My driver was friendly and on time, but he charged me $50 to get from the Red Roof Plus to the…read moreairport. The hotel quoted me $26, and when I called back after being dropped off, they confirmed they have a contract with Saugus Center taxi for $26...so this company seemingly is ripping people off. I recommend you confirm the cost before they arrive, if staying at the Red Roof Plus in Saugus, or beware of the drive of Moroccan decent -friendly but charging more than the contract .

The worst driver ever!!! Took 30 minutes for him to arrive at the Red Roof +. He (of Moroccan…read moredescent, 40s, maybe 5'10", 180#, dark curly hair) was loud, talkative, arrogant, surly, a bit unhinged. There was traffic. I needed to catch a bus. He took a detour and said it would take 23 minutes longer, but wouldn't explain why. I asked questions, most of which he wouldn't answer. He said he didn't want to have any more conversation. Hmmm. I missed my bus. He said the address I gave him was in Back Bay, but it wasn't. So when I asked to go to Back Bay to find another bus/train, he said it was way on the other side of town. He told me to get out and find another taxi. The fare was a whopping $82.95!!!!!!! I handed him my credit card. He said he didn't take credit cards. He asked for Venmo. I use Venmo, but not from my phone. He yelled at me, "YOU don't have Venmo???" As we were in front of a Sheraton Hotel, I went in to use the cash machine while he held my luggage hostage. But first, I took a photo of his license tag. I gave him $80. No tip. He released my luggage. Then I walked over to another taxi who said Back Bay was only a 5-min ride away. The fare was $5.60. He said taxi drivers are supposed to take credit cards. He also questioned the $82.95. Said it was very high. Said my trip should have cost $55, even in traffic. Said I was "taken". I was in Europe for 2 weeks. Did not have one bad experience with people. Everybody was nice, polite. Nobody hustled me. Come back to the U.S. and am victimized, right off the bat, by a fast-talking crook. Saugus Center taxi - Massachusetts license tag: Livery 74330. Buyer beware!!!! (I have a feeling this man IS the company.)

I called Yellow Taxi in Revere when I was at Target a few weeks ago. They were very fast and the…read moreperson who picked me up was very friendly and helpful with my groceries. He put them on my porch which was extremely nice. I recommend them and I would use them again.

I'm not going to throw anybody under the bus... And I respect business, family, as well as work…read moreethic... My cabbie was fantastic a very nice man... I gave the cabbie the hospital name and took me on a $80 ride to the wrong Hospital... Instead of discussing the destination in full, and then socializing, he took me to the wrong place... I've been paid $7 to get back from where I was supposed to be so essentially I paid $73 to go 18 miles... he should have paid me $53 to get back to the hotel... I'm a business owner and I am now having to not work over the weekend waiting for my foot specialist to get back to the hospital on Monday. It is now Friday and I will ultimately lose a few thousand dollars on top of the $53 wage hustle I experienced

I've used Goldie Rides to get to Logan for years. They always provide excellent service, price…read morecomparison shows they always save me money. I just completed a ride. My driver was a delight, the car was spotless. Timeiness is always perfect. This time I had to make pre-trip changes and the office was amazingly flexible and helpful. I can't recommend Goldie Rides strongly enough.

Goldies experience exceeded expectations. Was headed to hospital and not in great shape. Driver was…read moreon time and car was clean and comfortable. The driver himself helpful and pleasant. Communication with scheduler is great. Provided information the day prior. Cost extremely reasonable, but worth more for that level of service.

I had a very pleasant trip from Somerville to Williamstown. Extremely professional. The driver…read morefollowed military time... if you're 15 minutes you're on time. Pleasant 3.15 minute trip. If you need a black car service, this is the way to go.

Extremely professional service--spotless Tesla and courteous driver who arrived 10 minutes prior to…read moreour decided time and politely waited (though I chose to leave a bit early!) You pay a flat rate up front, the advantage of which is that the ride is guaranteed.

I do not recommend this service when in Salem. We called for a taxi and was told it be 5-10 mins…read more The woman took 30 mins, no apologies for being so late. It was pouring rain so we got extremely wet. Then the woman spoke minimal English and when asked to pay with a credit card she argued then had to call her manager for help with credit card system. Paid 9 dollars for the worst taxi ride in my life. Not worth the money or your time.

Terrible company. Driver arrived in personal, not company, vehicle. Dangerously hugged centerline…read moreentire time. Took a wrong exit on a busy highway and actually backed up and put all of us at risk. Horrible experience.