Have caught them in actual lies...abt what Serv my vehicle needed...they apparently lost o e of the…read morevts for my tires and just jammed another that didn't fit .and had to be sawed off later ..

After looking for a tire for two days in Northern New Mexico for a rental. The folks at Point S…read morewere able to get our tire changed and make it to the airport at ABQ on time! Dennis and the rest of the staff were awesome and super helpful.

This place is a disaster for tires. The staff are mostly kind and will tell you they have your…read moretires in stock on the phone and even upon arrival. On my first trip there, they said they had four tires for my car. Once they had the car up and my old tires off, they said they didn't have four tires. So they put two on. Shortly after, my old tire blew. I went back for the remaining two, and once again, although on the phone they said ten of my tires were in stock, they couldn't find them in after I waited 2 hours. They finally found tires, and installed them. About a dozen employees were around but only one or two of them barely working on the cars in line for tires. After I paid, I realized they didn't put my spare back but left it out in the shop. No one would take responsibility for having done the work on my car. It was a mess and took about 4 hours. This all has been a tremendous waste of time- it's well worth going somewhere else.

I have been to Garcia Tires - the one on highway 285 between Santa Fe and Española - three times…read more Twice it was to replace a tire on our small sedan; the other time was to get a tire replaced on a small cargo trailer. Each time, the office person was business-like - no wasted time, because they're busy and so am I - but still welcoming. Each time, the guys doing the tire work were efficient. I thought, on the first occasion, I would need to buy two tires; the tire man pointed out that the tire was quite readily repairable, so we did that and saved me a lot of money. They also made sure to check the tire pressure on my other tires as well as the spare tire. I am highly satisfied with this Garcia Tires shop.

Maybe come here if your car is from the 90's or older . I took in my 2009 bmw328i and they did…read morenot rotate the tires after they charged me for it! Took it to Garcia tires in Santa Fe and they charged me for Rotation again! The reason I know is one of the tires had a leak and dent on the rim. And it stayed in place.. and the sensor on the vehicle shows me which tire has low pressure. So They didn't bother to rotate them twice but still charged me. Also they didn't not correctly change my oil filter it puked all over my motor while driving away. Waste of time and money and they don't have the knowledge. They literally told me they had to google it online to figure how to change the oil filter and reset the vehicles warning lights... I now change my own oil and only take my vehicle to be aligned and balanced in a different PROFESSIONAL shop. To top it off I sat in their lobby for an hour and a half while googled how to work on my car I was only one of two customers in there the whole time. All they did was change the oil! $80 + I change it myself now at $35

BUYERS AND SERVICE BEWARE! Worst place to do business with…read more Had my vehicle repaired at there service center. Paid over $3000 dollars in repairs to have my vehicle stolen from. They stole all my spare change, a spare gun clip with bullets in it, my jacket, some usb flash drives with important files on them and numerous other things. On top of that i found cocaine residue all over my black leather seats. Tried to speak with the manager to see what they could do for me. They wanted me to pay them to review there cameras and basically 86'd me off the premises for wanting to file a police report. If you use this shop please remove everything from your vehicle. even the little things that aint worth much because they will be stolen. And the management team wont help you find out who took or what happened to your belongings.

DO NOT TRUST THIS DEALERSHIP! They lack business ethic! I purchased a New 2017 GMC Terrain vehicle…read morefrom Deb Sammons which needed to be transported to CA. When the vehicle was delivered it reflected pre-existing damage which was acknowledged by Jessica on the transporter's bill of lading, missing items for options purchased and submitted insufficient funds to CA DMV. So disappointed in their ignorance and lack of educating themselves. I had to provide Margaret Valencia a CA DMV link so she could educate Jessica and herself in the matter and I don't sell cars for a living, THEY DO!!! Now they are refusing to repair the car or should I say they want to pay New Mexico prices in California. They have a body shop on site and could have saved us all the inconvenience and the emotional distress!!! AVOID THIS PLACE AT ALL COST OR LOOK OVER YOUR CONTRACTS!!!!

Called them for a tow...the dispatcher was very rude and assuming. Didn't act professional and made…read moreme not want to do business with them. Then when a tow driver was assigned seemed they couldn't keep the schedule they made! Moved on to another company...don't bother. They think they don't need your business and will treat you that way!

We needed a tow for our motorcycle from Kayenta, Arizona to Albuquerque, New Mexico. Our tow…read moreoperator (Anthony) left so early from Santa Fe he arrived to pick us up around 9am in hopes to get us to the BMW service station in the same day. Anthony was very professional, polite and made the tow back pleasant. The tow truck was very clean and had enough room for the two of and all of our belongings without feeling cramped. Really appreciate the service in such a difficult time.

Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!

Needed a tow at 2:00 a.m. and the driver called, made contact on his ETA, was pleasant and very…read moreprofessional at that hour of the morning. The owner was understanding and compassionate.

Tech came out, was very nice, quick, and tires are great! Thank you so much!…read more I thought it was flat, turns out it was the way it was parked. ( Trailer tire ). Would definitely recommend!