I'm grateful this was the dentistry I chose after moving to Maui. Dr. Thomas and his staff are…read morefantastic. They spent time explaining any issues they found and the way forward, all of it perfectly reasonable. You will be well taken care of.

A trail of dentist referrals led me here when I was in real pain, and they welcomed me with aloha…read moreon short notice. Dr Thomas and staff quickly helped me understand the cause of my toothache and got me scheduled for a wisdom tooth extraction right away. Every staff member I met was friendly, kind, and full of good energy--especially comforting during the surgery when I felt some apprehension. The follow-up visit was just as thoughtful and easy. On top of that, the procedure was more affordable than quotes I'd received on the mainland, and they didn't tack on any crazy emergency fees. Honestly, I love this team so much I wish I lived on the island just to have all my dental care here.

Had a dental emergency while on vacation and Dr. Gupta and Michelle were a lifesaver. I want to…read morepreface this is a very expensive trip to the dentist, but you get what you pay for. Tremendous service, they really care for their patients, and really are incredible dentists. If I lived in Maui I would no doubt use Dr. Gupta as my regular dentist. I highly recommend.

Needed emergency service done they did everything to accommodate me and did such an amazing job I'm…read moreso thankful to Dr Lewis and Michele for working with me on such short notice.

As a longtime patient, I have experienced firsthand the warm aloha and exceptional care provided by…read moreDr. Snow and his staff. Each member of his team is friendly and personable, it feels like family upon arrival. His kind, gentle nature immediately puts his patients at ease, especially for children or adults who may have anxieties about the dentist. His patience and guidance throughout your visit is invaluable, as he explains the process of your appointment so that the experience is comfortable and educational. I have often heard friends describe their dental experiences with dread, and my only suggestion to cope with their fear is a visit to Dr. Snow, which changes their perception of the dentist with just one visit. He is honest and transparent with patients, making him a professional whose opinion and recommendation you trust implicitly. I have been fortunate to receive such wonderful care from Dr. Snow and his staff for many years and highly recommend him as one of the finest dental professionals on island.

Attitude of front desk - their medical chart on a iPad or device is a pain- trying to locate the…read moremedications from a list on a computer screen is not easy. I made a comment and was not received well. Maybe go back to paper for us old farts

Made the call to them. They saw my husband same day for an assessment of his irritated gum. The…read morefront desk was extremely kind and wanted to help. The dentist was knowledgeable and kind.

I hadn't been to Wailea Dental in over a year, and today's visit reminded me why I keep coming…read moreback. Andrea greeted me warmly, and her daughter Lauryn handled my cleaning with exceptional skill. She completed a thorough prophylaxis, removed all plaque and hardened calculus, and finished with a smooth polish that left my teeth feeling brand new. They even sent me home with a complimentary kit -- toothbrush, floss, and toothpaste -- a simple but thoughtful touch. Wailea Dental always delivers the professionalism and care that set them apart. -- Christian S.

I have a long history of fear and anxiety related to the dentist, so this was the last place I…read morewanted to go ! I'm not talking about a little scared...I'm talking about the...I've seen a therapist and have taken anti-anxiety meds and still didn't make it to past appointments and haven't been to the dentist in over 10 years...kind of scared !! After dealing with a toothache for over a month, I decided it was time to take the plunge. After finding out which dentists took my insurance and reading dozens of reviews, I decided to go with Hawaii Family Dental. I can now say I definitely made the right decision ! I was honest with them from the start about my experiences and my fears, and not once did I feel belittled or looked down on for my fears..it was the opposite. I was handled with care and gently. As a grown man I should be embarrassed by this irrational fear, but I am not, I fully embrace the problem I have with the dentist! They took their time, explained everything in detail and made sure I knew what to expect every step of the way. I work in the healthcare field, so I have a preconceived notion of what a positive patient experience should entail, I can say this clinic exceeded my expectations. Rusty, Rowena and Chastity in the front are professional, always smiling, and make sure I know exactly what is happening with my appointments, my insurance coverage and co-pays; their smiles and greeting set the tone for the entire office. Dr Thomas is great, during the exam and with the work I've had so far, he has been professional and patient, he checks in with me often and makes me feel like he actually cares about me while in his chair. His assistant, Emily, is just as great. She checked in just as often and got me talking about life in general, great at distracting me while she was doing what she had to do. I had to have a deep cleaning ( of course I did, ugh ), and my hygienist, Christy, was great from the moment I sat in her chair, nervous as hell !! She could tell and made me forget about what was happening in no time! Can't say Thank You enough to the crew at Hawaii Family Dental - Kihei for making it such a positive experience ! You've got a new regular patient here !

AI had gone there to see Dr. Hello for about 3 years. They took my insurance. All was good until…read moreshe did a crown and a bridge. The anchor tooth, was bad and should have not been used, and filled or pulled before hand. The whole bridge and a new front tooth crown had to be redone within 2 months. They redid it and had to use the new.,crowned tooth as the anchor tooth. Then they told me insurance would not pay for it. However, the insurance company said they did, and gave me the billing info. They said the bridge was not done correctly. Then their billing office charged me for a whole new bridge, front teeth, and would not talk to the insuran,e company, or give them their dental notes. I had to file a comp!ain't with the state and that's hard. Dr.Hello would not correct it and just said she does t do the billing. the same time she did a partial that another dentist looked at and said it was terrible partial. The insurance doesn't pay for things twice Hawaii Family Dental keeps trying g to make MT pay for the bridge at$3100. The amount kept changing, and the partial was paid for at $900. Only they can redo it. The billing office said the insurance co. doesn't pay for porcelin bridges, but they do,and it's in their coverage I was sent. Now Hawaii Family Dental will not get back to an advocate or send them their billing details. Now one of the teeth under the porcelin bridge has decayed under and through the bridge acter only 14 months. Another dentist said it was not sealed correctly and go back to them, but Dr. Mello won't guarantee her work. This is serious since I need hip surgery and I need a dental c!earance for surgery and can't get one because of the infection under the bridge. I am worried about my hea!th and life, as dental work can affect the rest of the body. Don't go to this corp. dentist. I've been on Maui for 26 years, and now I have to fight this some how. I looked at the state website and they have 7 complaints in 3 years. ​

Having done some fillings and a cleaning here, I feel the dentists are competent and friendly. Some…read moredental practices are very salesy, but thankfully not this one. Dr Hannah patiently answered my questions, and completed the fillings more quickly and less painfully than my previous dentist. For cleanings they use an ultrasonic, which felt super effective and had a nice whitening effect. Tl:dr I'm picky with dentists, and I would come back here

I was stood up twice by Dr Hannah Lewis, what sort of DR. leaves when she has appointments? While…read morethe previous work she did on me was fine. I haven't seen her since 1 1/2 years. They don't even call to tell me she isn't there. The staff is great, but not telling me the doctor isn't there is sooooo unprofessional. How is Dr. Dodson okay with this? It's his business.

There should be a 10 star here in order to rate Smiles with Aloha. Everyone there makes you feel…read morewelcome, comfortable, and like a Ohana. Dr Thomas is amazing especially when it comes to his dental work.

My bottom permanent retainer broke while I was on vacation and Patti went above and beyond to call…read moredifferent clinics and actually found a tool to help clip my retainer for me so I could be comfortable the remainder of the trip. Thank you, Patti!

I have been a patient here for 10 years. I have NEVER had a good experience. Always 30 to 45 minute…read morewait. Every single time, this dentist tells me the sky is falling and i need to see his brother in Wailuku. I see his brother, and funny enough, nothing is ever an issue, yet I pay $150. each time. I had an appointment today for a filling. Again, a 45 minute wait. They take an ex-ray. The dentist then told me that she (Hanna) did not have enough time because she has to get to a wedding. They re booked me for two weeks from now. Never an apology. I am finished with Dodson Brothers for so many reasons. Trust the one-star reviews.

Matt Dodson and his partner Hanna Lewis were going to perform $3000 worth of repairs to my teeth (2…read morecrowns). Luckily Hanna showed up late and I walked out of the appointment disappointed in them both. I went to a real dentist's office today and was told that no work was needed at all. Apparently the pictures they showed me were not of my teeth. I'm incensed that they were willing to rip me off and damage my teeth for nothing but filthy money.

Our experience with this pediatric dental practice was extremely disappointing, and I cannot…read morerecommend it--especially to families with children who have special needs. Before the appointment, I was informed that the recommended treatment included nitrous oxide (laughing gas). Due to financial hardship, I explained that I could not afford the additional cost and asked if my son could receive treatment without it. I was told that he would not be treated unless nitrous oxide was used. My son has Autism Spectrum Disorder (ASD), and I offered to remain in the treatment room to help comfort and support him during the procedure. I explained that I know my child best and believed my presence would help him feel safe and cooperative. However, I was told that parents are not allowed in the treatment room because, in the provider's experience, parents make procedures more difficult. Despite explaining my son's special needs, no accommodation was offered, and treatment was ultimately denied. As a parent of a child with ASD, this was heartbreaking. Children with disabilities often need additional support, patience, and flexibility. Instead, I felt dismissed and unheard. Rather than working with us to find a solution, the conversation felt centered on what would be easiest for her practice rather than what was in my child's best interest. Every child is different, and every family deserves to be treated with compassion and respect. Policies are important, but there should also be room for individualized care when treating children with special needs. I left feeling that our concerns were not valued and that our circumstances were viewed as an inconvenience rather than an opportunity to provide patient-centered care. I should've went with my gut and trusted the low reviews before booking. Parents strongly urge you to find another practice on Maui that can work with you if finances are the only reason you have to come to Cally. If your child needs extra reassurance, has special needs, or you value being involved in your child's care, I encourage you to ask detailed questions about the practice's policies before scheduling an appointment. Unfortunately, our experience left us feeling unsupported, and we will be seeking care elsewhere.

unprofessional with patients. Doesn't do some procedures and kid ends up at orthodontist for…read morecorrections. Would not recommend ever.