My garage door's spring broke on the Saturday of Labor Day weekend around 945am. I called Diamond…read moreHand and Dakota actually answered on a holiday weekend. He was on another job, but about 20 mins away. He said he'd come by shortly. Within an hour he was there, had all the needed parts, fixed my door, and even changed all the rollers out on both garage doors for me. And, he did all the work in about 30 mins. Thank you, and really appreciate your help on a holiday weekend!

My spring broke (along with a couple other things) on my garage door and these guys came out the…read moresame day. They had the parts and worked hard until the job was done right. Reasonably priced too! I'll definitely use them for any future garage door maintenance.

I originally reviewed Ray's Garage Doors in 2021 after an outstanding experience with them. Five…read moreyears later, I needed them again, and this experience reinforced exactly why I remembered both the company and Taylor's name all these years later. Our garage door was accidentally hit, bending the bottom panel and knocking it off the tracks. I called Ray's and spoke with Stephanie, the same person I remembered dealing with before. She contacted Taylor, who had worked on our garage previously. This was completely last-minute with no appointment, and within about 20 minutes he was at our house. He even remembered the house and the work they had done here years ago. What impressed me most was watching him work. Because we have built-in shelving very close to both sides of the garage door, there wasn't enough clearance to simply correct the cables the easier way. Taylor had to remove the tracks on both sides, unwind and properly reset the cables, put everything back together and then carefully reset the spring tension. He took the extra time required to do it correctly. There was no rushing and no shortcutting. Afterward, we noticed that when the door closed there was still a gap between the bottom of the door and the garage floor. Taylor looked at it and immediately knew what needed to be done. He had me open the door, made an adjustment to the opener, had me close it again, checked the result and then continued making minute adjustments until the door sat exactly where it should. When he finished, the seal along the floor looked like it did when the door was brand new in 2021. What made that especially impressive was that this is an older Craftsman opener from 2008. Taylor didn't pull out a manual or start searching his phone trying to figure out how to adjust it. He knew exactly where the controls were, what each adjustment did and how much to change them. That kind of experience matters because improperly adjusting garage-door travel can create an entirely new problem. He simply knew the equipment and methodically dialed it in until it was right. The bottom panel itself was bent, and this would have been an incredibly easy opportunity for someone to tell me I needed a new garage door. Taylor didn't. He told me he had seen much worse, that the damage really wouldn't be noticeable from outside, and that the door did not need to be replaced. That may have impressed me as much as anything else. What stood out wasn't only what he fixed. It was what he didn't try to sell me. Then he noticed something I never would have seen. With the door completely open, the stem on the lower left roller only had about 3/8 of an inch remaining where it engages the corner of the door. The door has operated that way for years without a problem, and Taylor explained that the chance of it coming out was very small. But rather than saying, "It's probably fine," he told me he wanted to come back Saturday with a longer 7-inch roller so there would be much more engagement and that small potential failure point would essentially be eliminated. That is the difference between "good enough" and doing a job correctly. He also confirmed something I already suspected. My 2008 Craftsman garage door opener is nearing the end of its life. Once again, there was no sales pitch and no pressure to replace it immediately. He simply explained what he was seeing and recommended a very good replacement for whenever the time comes. This is where the value of dealing with somebody like Taylor becomes very apparent. He knows what he is doing, charges a fair price for the work, fixes what actually needs fixing and doesn't manufacture reasons to make the bill larger. There are plenty of service industries today where customers understandably worry about being upsold or being told they need expensive repairs they may not actually need. That has never been my experience with Ray's Garage Doors. Taylor's competence is exceptional. He is meticulous, efficient, knowledgeable, honest and straightforward, and Stephanie once again made getting somebody here incredibly easy. When Ray's helped me in 2021, I told Taylor they would be my first and only call the next time I needed garage-door service. Five years later, that is exactly what happened. I still remembered his name and the company because of how well they treated me the first time. After today's experience, I have even more reason to remember them. Ray's Garage Doors has earned my business, and I recommend them without hesitation.

Taylor has always taken excellent care of me- after installing 3 new garage doors, new control…read morepanel and motor several years ago. This past 4th of July, Taylor came out to my house bc the Eyes on the 3rd door were not seeing each other. He installed new eyes, stayed to make sure they were connecting, and made sure everything was working perfectly upon completion. Thank you for always going Above and Beyond!

We've had our new garage door openers for six months and have had a few problems, but they continue…read moreto stop by and fix. I'm very pleased with the service. Excellent company.

Our spring broke on our garage (only 8yr old garage door) and Ankmar came within two hours and…read morefixed it up and the price was fair market. Nothing upsold, no additional fee's and we were told what it was going to cost to fix upfront. The guy who came out was very friendly, efficient and he was done within one hour (less than that). We would call them again if we needed help.

Thank you to Randy and Ethan for installing these awesome doors…read more They work with us to ensure a positive experience that all worked out great in the end. The quality of the doors turned out amazing.

I made an appt. and was clear that I needed a spring replaced and that the arm had pulled out of…read morethe door and needed repaired. Randy stopped by and fixed the spring, but was unprepared and didn't have the parts to fix the arm. He told me I could make another appt. and pay again to have it fixed correctly. I called to complain and was called back by the same rep. He was very rude on the phone and basically said to fix it myself or buy a new garage door from him. At this point the door is unusable. As it is the door is unusable. I'm paying twice another company come and fix it correctly this afternoon. One star is too high of a rating for the customer service and rudeness I've received from tri city.

We needed a replacement garage door in a hurry for our rental in Loveland. Will, of NOCO Door…read moreServices, was excellent to interact with. He was professional, and went above and beyond when installing the door. I would not hesitate to use his services again.

I have to say, Darrell is AMAZING! I first found him when I had an OLD garage door's locking…read moremechanism break. He was able to quickly respond and repair the door. He also went ahead and gave my door some long awaited maintenance to help it service a few more years. I also had him out to my new house. He is incredibly knowledgeable and informed me that my car was new enough to program a garage door opener directly into the car. I didn't even know that was a thing. He also installed an entry keypad and an additional couple of remotes. I was floored by the exceptional service, attention to detail and willingness to go above and beyond without being prompted. He again serviced my door while he was there. Just now I called him because the kids had unprogrammed the entry keypad. He was willing and able to help me over the phone. I recommend Darrell to everyone I know! He is simply the best! Did I mention how reasonable his prices are?

Unbelievable service! My garage door opener suddenly quit working, so I called expecting to…read moreschedule a service visit. Instead, they patiently asked about the issue, walked me through a simple troubleshooting process over the phone, and had my door working perfectly in no time--at no charge! The staff couldn't have been friendlier or more helpful. In a world full of upsells, their honesty and expertise were refreshing. We need more companies like this--one I'll definitely recommend and call again!

This company is the best in town! Excellent garage company. Ryan is prompt, honest and has great…read morework ethnic! He is very informative about what is wrong with the garage door and describes the problem in an easy to understand way. Very reasonable rates

We had a cable break on our garage door. Ryan showed up so quickly. He gave us a quick quote and…read morefinished the job in less time than I expected. So far it's working better than ever. I forgot to add before, that Ryan is a super friendly guy and explained what we needed in a very clear and helpful way. Glad we found them.

Couldn't get a hold of raynor for a couple of days even though the door we have is newer and put in…read moreby them, we needed to be able to get into our garage! So my husband called this company. They came out within a couple of hours of talking to them. They were quick, prompt, friendly and did a great job fixing our garage door. My husband says 5 stars for sure and if we ever needed help again they would be who we would go to!

One of the springs on my garage door broke. Within 3 hours, I had two new Springs and the garage…read moredoor was working great again. I might've gotten a little lucky on the timing(?), but that is extraordinarily fast!!! Speed is really helpful when both of your cars are stuck in the garage The price was competitive/good, and the guys are great to work with. I've used them before and I will use them again. And of course, I will recommend them.