Fast service and excellent quality. Door broke and was fixed and new opener installed same day…read more Highly recommended.

One of the springs on our garage door broke. After looking through reviews and making a few calls,…read moreI landed on Diamond Hand. Dakota was incredibly responsive, transparent about costs, and able to fix the garage door same day. He did a complimentary tune up of our second garage while he was there. There are a lot of service companies who have been purchased by private equity companies over the last 5 years, and my experience is that the technicians are pressured to upsell, add services, or force membership models on homeowners. It's refreshing to encounter a locally owned business who is honest and will simply fix your problem at a reasonable cost without pushing unnecessary services or repairs. Great experience!

Our number 2 garage door stuck partially open and would not budge. We called two companies for help…read moreand the first estimate was an outrageous amount so, the next morning, I called Access and within two hours had a Liftmaster replacement actuator installed and working smoothly. Quick, complete, friendly and competent service within two hours of a phone call at less than a third of the cost of my other guesstimate from a Denver based large company. We have a very noisy second garage door opener in our two car garage so we will be calling Access again I am sure!

We called Access when our garage door spring broke and our car was stuck in the garage. Darryl…read morefrom Access arrived promptly, did some measurements, and left to acquired the necessary part. Seeing that we are an elderly couple and the use of our car is our lifeline, he doubled his efforts to get our problem solved as quickly as possible. We greatly appreciate his extra effort. He was very friendly, courteous, and professional. A great result for a very reasonable rate.

As a small business owner myself in town I was hoping for a better experience. Sad they don't have…read morethe decency to call and tell you they are too busy to show up when scheduled. When I called to ask when they are coming, I was told I call too many times and now they can't come replace a spring. LOL Stay clear!

On the phone a great lady answered and she said an , the eye beam is a simple tweak to realign and…read moreit will close over the curve in rails. Hold down the garage button built in the garage to override Her 2 guys showed up and tweeted slightly and I asked for spray in rails silicone it took less than 10 minutes. The lady quoted 0-50$ because I'm 70 years old it would take such little time. The guy talked up a storm about a competitor ad stuck to my wall above opener. Talked about everything. My point is - job could have been done in less time. 100$ Yes 100$ after office quoting price. Too high for job !!

Garage door broke on a Friday and The repairman was in my garage 15 minutes after I called…read moredispatch. Very knowledgeable, worked fast, answered my questions. I'd use this company again without question.

A friend gave us a sample bag from precision which was in our garage. The tech stole the bag. Have…read moreit on camera. Also they try to upsell the job, if you don't replace everything, the warranty goes from 5 years down to 1 year!

I called this business after a mishap with my garage cord getting tangled in my car window, causing…read morethe door to malfunction, despite my efforts to re-engage the chain. Tom came promptly the next day, and when I pushed the button, the door opened! Tom very graciously refused any type of payment for his time, in contrast to other businesses that charged a fee just to come out, and he also gave me pointers on how to avoid this problem in the future. Honest and friendly, and he gave me his card to keep next to my button in the garage. I would absolutely use him for any future problems, and would strongly recommend that you do the same!

Had a broken spring... Tom came by and fixed it up next-day, and the garage is now quieter and…read moresmoother than ever.

He did a great job about 5 years ago. My note from that job read:…read more"Chris did a great job. Originally quoted $165 over the phone, but when he came out saw that it was easier than he thought and charged $125!" This is the kind of tradesman I like working with. I had another small job today. He showed up on time and did the work for a very fair price. Five stars. Five thumbs up. (I live in Ft. Collins, not Springfield, MA but Yelp makes it too difficult to make the correction)

Chris is absolutely amazing! Did a fabulous job quickly and professionally with charm and gave me…read morean amazing price! Will always pick him for all my door needs! Thanks so much