First, it's important to note that yes, the overall quality of J. Crew products have declined…read moresomewhat in recent years. However, that isn't the fault of the individual stores. I've always had great customer service experiences in here, which is what's important in a retail store, and more importantly, have found the selection here to be more than adequate. Tip for current Dartmouth students: unlike most J. Crew locations around the U.S., this location lets you stack your student discount (10%) on top of sales prices, which is excellent. Take advantage of this while you can!

Great selection and customer service! Highly recommend.read more

We popped in today with our 14 year old daughter who saw the sign outside that said white dresses…read moreand summer items were on sale. The tags weren't marked with markdown prices (including the white dresses) so I asked how we could tell which items were on sale and how much they were marked down. The sales associate advised that "most of this section is marked down, I just didn't..like, mark them." When I asked at what point you find out how much an item costs she responded I would learn at the check out and to just "shop like I normally would." Here's the thing, when I shop 'normally' I know what I am paying for an item. I get that if you're shopping in a whale belt store in a preppy town you should expect to pay too much for a tissue of a tank top. What you don't expect is the sales woman to act like you're Julia Roberts in Pretty Woman having a nice spree on Richard Gere's dime. The prices, the "Boys Lie" toxic feminism merch and the attitude of the sales women is all that is wrong with society wrapped up in a tidy little pink rhinestone studded bow.

Like the selection and have had good prior experiences…read more However, last week I bought $360+ white cashmere sweater on sale for half off. Tried it on in the dim dressing room. Got it home and noticed in the brighter light that it had very significant sun stains all the way across the neck and down the arm. Tried to bring it back within the two weeks stated on the receipt and was turned down. Awful customer service -- an item in this damaged condition never should have made it out of the store. And certainly should have been accepted back.

Girls here were nice, helpful, & not overbearing. I ended buying two great coats and a pair of…read moreboots! Love the atmosphere and the friendly service it felt very sincere.

Outstanding shoe department. Great selection of shoes and sandals and really wonderful brands…read more Now that The Shoetorium is gone from Lebanon, I'm delighted to have found Hubert's. Pleasant atmosphere, very clean, very well organized, well stocked. I bought 3 pairs of sandals on sale today and plan to go back in a few days to stock up on shoes. Thrilled that they are having mid-August sales!

A wonderful store with exceptional employees. All are so helpful and friendly. I have to give…read morethem all 5 stars. I Love shopping there and they always go above and beyond to help with selection and give advice. If they don't have an item in the store they will try to find it ( and usually do). I will continue to shop there. Thank you Danielle( store manager), Anne, Abigail , and everyone else who has helped me there. marion

I can't believe no one has reviewed Talbot's in Hanover. This store has customer service at the…read moreforefront. When I visit from Maryland I come here to shop because of the selection, the attentiveness of the saleswomen, and the friendly atmosphere. I have shopped in several Talbot's stores in multiple states, and this one is the best.

Shipped super fast, clothes exactly as described. Owner even sent a super sweet note!…read more They seem great, I'll make a point to buy from them again!

A dream store for health and wellness products. Incredible selection of lotions, creams, elixers,…read moretallows, natural deodorants, teas and knick knacks. Service is impeccable and super friendly. Worth a stop, just bring your wallet because you'll want a little of EVERYTHING!

A year ago I needed new hiking boots and the staff could not have been nicer and more well informed…read morein guiding me what would work best for me. Today I was there, fitting out my new gravel bike. I mentioned to Byron that the seat tube was a tad too long - and discovered he'd be happy to shorten it (does it routinely) so I was back within an hour and for $5 (really how awesome is that) my adjustment was made (including a nice swipe of carbon grip) Nice work EMS - you have a customer for life.

No idea what happened to this store. I came in for mountaineering boots and quickly changed my mind…read moreby the rude, callus reception I was greeted with. If I was going to a frat party then I'd be ok with it. I've been working and playing in the outdoors longer than the rude employees have been alive. So if swearing and poor behavior is your thing then this store is for you.

Although it is a bit of a way out, I have been impressed with the customer service, price deals and…read moreequipment supply inventory at the Golf and Ski Warehouse. I went in today and had yet another excellent experience with them. But let's start at how I got to really like these guys (and gals). I was in need of new ski boots. After a disgusting customer service experience at a custom made boot maker which conveniently disowned their warranty, I spent a good two months researching and coming up with two finalist models. I may not be the world's expert on ski gear but I've been skiing for forty years, I know the type, brand and style of boots I want, and after all, it's my feet. So I went to my local ski store and I got a dismissive "you take what we have". A friend of mine clued me in to Golf and Ski Warehouse and I went in on the defensive, considering the two previous experiences. Their sales staff is not only knowledgeable but was actually concerned with what I wanted and how it fit and how I skied and what kind of skiing and a myriad of other parameters. I left so satisfied that I decided I'd come back. Repeatedly. I've had the boots now for two years and I absolutely love them. What's more, when I enter, I usually see the same salesperson who invariably asks me how they fit. That's customer service.... They also have a superb shop for ski maintenance. For the last two years, I've taken our skis there for pre-season tunes, specialty repairs and end of season tune. During the Covid-19 pandemic, I've been impressed at the entry and shopping protocols they have adopted. Max 20 people in the store, masks are absolutely required, sanitizer everywhere, and credit card transactions are contactless. It gives the customer a safe feeling when the staff is also taking precautions and enforcing safe protocols. Next purchase is a new set of skis. And I'm in the research mode.....

The West Leb location has quickly become my go-to golf club location. In the past 12 months, I've…read morehad numerous fittings for various parts of my bag, and feel good about every visit. Their selection is very impressive, and covers most, if not all the OEM's clubs that you would want to try. The free fittings are also more comfortable than expected, and I've never felt rushed, or "sold to." During an iron fitting, I ended up taking 2 hours and tried 16 different models, all trying to find our perfect fit, and never once felt obligated to get out of there, or to purchase (even though I did get the irons). Then they were very good about putting in a special order for the custom options we settled on, as well as shipping them to me for free. The driver fitting was equally about 2 hours, and I'm very pleased with the outcome. It didn't hurt that the rewards program they have made for a nice discount on the driver purchase. I've also been for two wedge fittings at different times, and the first time my swing was off, and rather than trying to force a sale, the fitter suggested reconvening at a different time, which was relieving. I came back, and am happy with the results. Great store selection, low pressure salespeople, easy custom ordering, and fantastic rewards program. With the driving range across the parking lot, it makes for a must visit fitting location that I recommend to all my VT friends. EDIT: I should also note, each time there, I've dealt with a different salesperson and each one has provided me with a solid professional experience.

Do not buy hair styling supplies from this store. I bought a hair waver 1 week ago with the…read morestore's assurance if I did not like it I could receive a full refund. Today I tried to return the unit and I was told that as of today items were non returnable. To make matters worse, I had to go over there twice as the store was not open during posted hours. A note read back at 3:45. This is the second time this had happened. I didn't realize their business was so successful during these trying times that they could disregard their customers needs.

I went to Sally Beauty in west lebanon NH to buy a curling iron for my wife for her birthday. While…read morei was there the assistant manager (short woman with brown and purple hair) noticed some dryness on my face from my beard. She showed me some beard care stuff that i didn't even know existed. In short not only did she sell me a curling iron that my wife loved but she gave me a free lesson on beard care and sold me the stuff to do it (which also made me wife happy). I would highly recommend anyone go there for any grooming needs, Its not just a place for women like i thought,