The guys are amazing. Power steering pump was cooked, they took care of it and some other things…read more Everyone was super professional and patient considering I spent the entire day with them. I'd definitely recommend

I just had my brakes done at Firestone Complete Auto Care on Buehlers Dr in Medina, Ohio, and I…read morecouldn't be happier! From the moment I called to schedule, the staff was friendly and got me in the same day. They took the time to explain exactly what my car needed without any high-pressure upsells--just honest recommendations. The work was done faster than promised, and when I picked up my car it stopped smoother and quieter than it has in years. I thought the pricing was fair and completely transparent--no surprise fees on the final bill. Big shout-out to the Alvin who kept me updated the whole time. These guys clearly take pride in their work.

My father took in his Kia Palisade to get side steps installed here after it was recommended to…read morehim. Words cannot express how awesome they did with this job! They were very friendly, prompt, professional, and the quality, speed of service and price were unbelievable. My Dad lives 30 miles away from Busy Bee and I would not be surprised if he heads down there for all his auto work from now on. Congratulations for doing a great job, Busy Bee Muffler and THANK YOU VERY MUCH!

Craig is the best. Fair and honest work on my vehicles for many years…read more My Dad got me going there twenty years ago.

I am shocked at the one-star reviews --- my experience was beyond every positive expectation I…read morecould imagine. Timely, friendly, honest, sympathetic. They came highly recommended by dear friends and I can see why. Exemplary in every way and I am so grateful for their attentiveness!

Told me I can't but my own parts "that's how they make their money" throws to over charge me 1400…read moreto fix an axel and ball joint another place laughed and said "wow that's outrageous" and the tow they roccomended "John's towing" charged me 130 total to drive about 10 minutes total and broke my car more

Just had a repair done at HJW Auto Repair and Greyson was incredible! He was so kind, professional,…read moreand quick -- he truly went above and beyond. I highly recommend him and will absolutely trust him with all my future repairs.

Quick, detailed, professional and very affordable. Give Harry a try. Very impressed with the…read moreturnaround time on my brake job. Harry has now done brake work on both my cars. Very affordable, very professional, and quality work done quickly. Please be sure to check him out.

I woke up one morning with my first flat tire and needed to get to work. I went to North Gateway…read moreTire and they took me right away and got my tire fixed at no charge. Their friendly atmosphere and customer service were outstanding!! As a woman who knows little about cars, I am deeply grateful to them. I will be taking all my car repair needs to them. Thank you!

Won't take an appointment for an oil change so I stopped in on a work day. They said it would be…read morean hour so I waited. In truth it was 2 hours. I would have never stayed if I had been told the truth up front. Seems desperate for business. I won't be back.

These guys helped with my vehicle problem and I am very satisfied with the service. I will not…read morehesitate to go to them again with any problems I have. Thanks!

recently got a truck that had transmission work done in the past from this shop with all paperwork…read morenow having trans problems skipping/ leaking come to find out the trans pan is held on by multiple different bolts that were barely tight and the gaskets is ripped and they won't do anything about it. up front screwing people over is what that name means now I'm left paying for a 5k trans

I am writing this in appreciation of Medina Auto Mall. I recently purchased a used truck and had an…read moreexcellent experience. My salesman Jeremy S. was friendly, professional and a pleasure to work with. Though purchased "as-is" the team here kept my truck for several days for a warranty airbag repair and as Jeremy put it "some other things". I was given a brand new version of the used truck I purchased to drive free of charge until the work was completed. They put over eight hours labor into the vehicle free of charge. This included replacing an axle and shaft, rewiring lighting, replacing the fuel tank strap, sway bar links, wheel speed sensors, and an air filter. I am thrilled to have received this level of courteous service and will certainly keep my eye on them for my next vehicle. Thank you!

Customer Service just terrible…read more First experience (and last): had appointment for my vehicle. Didn't even get an estimate after 20 days. Told, "we don't have enough techs"...."we've been very busy"....blah blah They should NOT have allowed me to schedule appt if they knew they couldn't look at vehicle. When I came to get keys, it took them 35 minutes to track them down Took my vehicle to Busy Bee (5*)....no issues How is this place operating still? Same low reviews as Brunswick location. Management better figure something out. This type of business is not sustainable

Juds Best (and Jud) certainly know what they're doing. They put a blower motor in my suv at a good…read moreprice and got it back to me in great working order in less than an hour. These guys are the go to place for any of your vehicle needs.

I've been coming for years. Gary and the team over there are great haven't had any issues with any…read moreof their repairs and they always get the job done. I've only ever had one issue with a repair and they stood behind their work and resolved it immediately with no fuss. They don't treat you like another dollar like vans and other places in the area. I cannot recommend more, screw your regular auto shop come here!

Oil change, spark plug replacement, pcv valve and hose replacement done. THEN free tire rotation…read moreAND replaced my fob battery AND topped off fluids. They're my go to and shud be yours as well!​

I normally don't leave reviews, but this situation has been extremely serious and ongoing, and I…read morefeel obligated to warn others about my experience with Valvoline in Medina, Ohio (Route 18 location). I brought my 2016 Mini Cooper Countryman S in for a routine oil change. At the time, the vehicle was fully drivable. Immediately after leaving the shop, my car began experiencing severe issues -- extreme RPM fluctuations, shaking, and near stalling -- and broke down shortly after. The vehicle had to be towed and inspected by an independent repair shop. Their diagnosis indicated that something was improperly handled during the oil change, with evidence suggesting foreign material or an error related to the oil filter system that caused catastrophic damage to the turbo and engine. The repair estimate is approximately $13,000. What is most concerning is not just the damage, but how this situation has been handled. I filed a claim with Valvoline and was initially told they wanted to "make it right." However, once the cost of repairs became clear, the claim was denied without any clear or consistent explanation. Since then, my family and I have made multiple attempts to get answers. We've received conflicting statements from management, no formal written reason for denial, and no accountability. When we went in person simply asking for clarification, the interaction became dismissive and unhelpful. At this point, my vehicle has been unusable for over a month, and we are left dealing with the financial and logistical consequences of what appears to be a preventable error. I strongly urge anyone considering service here to proceed with caution, especially if you have a vehicle that requires specific care or expertise. This experience has been incredibly frustrating, expensive, and disappointing.

I have been to this location twice now for an oil change and tire rotation. The staff is very…read morefriendly and I enjoy coming to Valvoline. Way better than having to schedule an appointment else where and waiting an hour for the same service Valvoline is able to do in under 30 minutes on the spot.