Went to Dr Ganeles in 2022 after being diagnosed with stage 4 MBC. She was straightforward and caring from the beginning. Her treatment recommendation took my tumor from 2.8 cm to gone in 6 months. She is your advocate every step of the way. She follows the whole patient not just the cancer. I don't mind waiting for her as when you do see her, she will spend as much time as you need answering questions and supporting both my husband and me throughout this journey. Her staff is great. They make it easy to make appointments, return calls timely and get the meds I need. Wonderful experience considering the circumstances. She is the best. read more

I was referred to Dr Ganeles from my surgeon Dr Chang because he found goblet cell carcinoma while removing my appendix. I was devastated. So the first thing I did was read about her educational background and being that she comes from a family of doctors including her parents and grandparents. I was very impressed with her needless to say I couldn't have asked for a better doctor. Our first appt I loved her. She didn't suger coat anything so I was told straight up I appreciate her doing so. She was complimented 4 different people just while I was getting blood work. To me that says a lot. She is caring she explains everything carefully to me so I understand her. She is so sweet to answer me when I was feeling very sick she gives personalized care from her. I feel like I am her only patient. That's how good she is with me. I am so thankful to have her. Thank you Dr. G. For helping me and giving me hope when I was hopeless. Your the Shit!! Thank you again I would recommend her she get ten stars from me and my children read more

Dr. Ganeles is in the upper echelon. One of the finest doctors I've ever known. Detail oriented, deep researcher, exhaustively thorough. Vastly experienced. I hope you never need an oncologist, but if you do, she's the best. She has moved to her own office now. "Personalized Oncology Care of Monterey Bay" medicine redefined. 700 Cass St. Monterey, Ca 93940 T (831)920-3222 F (831)920-3245 E dr.ganeles@gmail.com PersonalizedOncologyCareMontereyBay.com read more

I was diagnosed with stage 4 non small cell lung cancer in early September 2020 at CHOMP ER. Non smoker. I was assigned a local oncologist without any input from me. First phone call and first visit to this local cancer center did not go well. I got a referral to Stanford Cancer Clinic for a second opinion and they agreed to see me. They were good, and put me on a drug right away that was working for 2 years. But most of my calls and visits were with my oncologists NPs and PAs...I saw the actual oncologist for about 5 min at visits and he really only cared about the cancer issues, not treating the entire patient. They are a huge organization and I felt somewhat lost in the shuffle. When the cancer cells spread to new places beyond the original metastatic sites, and they wanted me to do chemo, i nearly broke down. The diving back and forth, hotel and gas costs, and trying to coordinate between the various other specialty docs in the Stanford center became too much to do alone anymore. I decided to find a local oncologist. I called her office and they got me in the next day! I had read her reviews on Yelp and was a little leary but it was fine. She is VERY intense, direct, and tells you straight out what she wants and thinks. I loje that! And yes, she always runs late. If that is a deal breaker for you, go elsewhere. BUT if you wait and see her you will find an extremely proactive and dedicated, caring lady who considers the whole of your entire living situation, sees you, not just a cancer patient. I have nothing but respect and thanks for her dedication. I know she will always spend whatever time she needs to treat my cancer seriously and fully, including impact on my entire body. Her exams are through. I was recently hospitalized with extreme pain at CHOMP ER and she was immediately involved, pulling in specialty docs for consulting on what drugs and procedures would work best for me and my particular situation and issues. I have been in chemo at CHOMP (5 STARS FOR CHOMP CANCER CENTER!!) and have 2 more to do. Since starting chemo in Dec 2022, a PET scan in early February revealed little cancer left in my body. Hooray! Progress in the right direction! Even though the little cancer monsters did a lot of damage to my vertebrae (along with osteoporosis), at nearly seventy years old, I am no longer facing death in 5 years like my first oncologist told me about my prognosis. DR. GANELES IS THE BEST and well worth the wait! read more

Managed very unprofessionally.! Wait times are enormous,45 min, even before you are taken into exam room, another 30 minutes! Dr. Ganales is extremely hostile, abrupt, impatient and lacks all compassion! CLEARLY overbooked and stressed out! Screamed at me on my second visit, " WHY DIDNT YOU GET THE RIGHT BLOOD TEST?" (Like I have control over that) I had gone to the Hartnell/Montage labs and did what the "Doctor ordered". The "receptionist" brings in results from another of my blood tests from a different Dr's orders done in the past and says "What did you do?" while screaming at me across the table and I said "I did what i was suppost to do that YOU sent to the lab!!!" So she said "I dont't have time for this, you need to go somewhere else!" I went straight to the Montage Labs on Hartnell in Monterey and asked for a copy of the"orders" from her and it clearly showed that SHE NEVER EVEN ORDERED THE CBC BLOOD PANELS TO BEGIN WITH!! This is a Cancer Dr(understatement) and she forgets to order the MOST IMPORTANT TESTS and FORGETS?? I won't go into detail about the front desk because that nightmare Shannon does not know what she is doing. Isn't the lack of professionalism and compassion on the Dr. enough to steer you away from what was the biggest let down and waste of precious time!! Go to another Oncologist! You have been warned! read more

Referred by primary doc. Went to old address, discovered my mistake and knew I would be late so tried to call. Voice menu took me back to answering message when press 4 for reception, continuous loop. Drove to correct address and reception looks at her watch, big sigh and "now we are an hour behind schedule" told her went to wrong address sorry to be late. "Didn't you look at the envelope I included?" Obviously this has happened so often it ticked her off. The patient registration from does not have the office address on the front. Google pulls the old address. I was offended by her lack of professionalism and said thanks I will go somewhere else and told her that was poor customer service. "Okay hun" as I leave. Wow. This is a practice that is called "Personalized Oncology Care, Medicine Refined" and in case you don't know oncology is cancer treatment. What a way to treat stressed out cancer patients. Get a new front desk person, please! Doctor may be the best in the world but if a patient can not get past her staff we will never know! read more