My late identical twin spent years trying to get answers from this company. Her health had taken a…read moreturn for the worse and she couldn't work the hours she needed to pay her payments. Ultimately, she offered up her car that Santander had financed, and they arranged an agreeable repo. However, nobody ever came to get the car. My sister should have been able to relax and enjoy her final days but instead, dealt with this- trying to have everything in order before her passing. The problem was, she couldn't reach anyone. You call the number- have to have a social security number or your account number. She had both, tried both, they had removed her from their system. Doing so made it impossible for her to call or login in online. She tried numerous emails that came back "undeliverable" and several others that if they had reached the company, never received a call back. My sister had everything taken care of prior to her passing. All but this. She even made her own funeral arrangements. It mattered most to her that she had everything taken care of - on her own. Santander doesn't care. Because if the way this company operates, she died with zero answers to this. She left the car to me. Now the car comes with damage from sitting and storage fees. It comes with the insurance payments and plate/taxes costs. None of which she could afford living on SSDI. I inherited this mess and I can't reach anyone! They still hold a lien on he vehicle and while I can't verify it YET, my sister claimed they had claimed this as a write-off on numerous occasions. There's no record of it going to another collections company. They just didn't come get it and made a mess of crap. I finally managed an email that didn't come back "undeliverable". Had to go through this stupid process to get said "secure message" just to finally get to it and read, "for your protection, we do not communicate via email. Please call this number or visit us online".... So all that work to bring me right back to square one where again, can't get access to anyone because the account number/social is no longer active. Who operates like this? A company with more negative reviews than Hitler. Are they running a criminal enterprise because failure to reach them sure as heck isn't for "your protection". I hope people learn to check who is financing their vehicles and what the reviews look like because the only way a company this poorly managed can be getting business unless the customer simply wasn't informed. Please please read of all the issues before signing your name to this crap show. Poor service, zero value in this company and if I could do a negative number of stars, I would. Thanks so much for allowing my sister to literally die unable to resolve this. Above all, that's what hurts the most. It mattered to her to have everything taken care of and Santander robbed her of that possibility.

The call center has NOBODY that speaks English!!! I can only assume they out source to a foreign…read morecountry!!! The web site has nothing on it except to make a payment!! Andbthe interest rate is way to high and there is no paying your loan off early to save on the intrest as you are required to pay the full amout of intrest nomatter when you pay off!!! Absolutely HORRIBLE company!!!

Two stars from me. Here's how I arrive at this:…read more I recently refinanced my car loan with Chase. This is going to save me $100 a month and knock down my interest rate a bit (well dammit, my credit is really good and I should have been paying that low rate all along...) But anyway, 4 stars because I was pleased with the ease in which I was able to get this processed. I went into a local Dallas branch to close and it also went seemingly smoothly. Then I got a letter a few weeks later asking for copies of my driver's license (which, duh... I gave already) and the title to my car (which I asked about at the closing and was told they take care of it). So why are you pestering me about this stuff now after the fact? I tried to call the Auto Finance to ask why I'm being asked to provide all this stuff when I paid $33 for a certificate of title fee...I presumed that meant they handle it, but I'm not sure - since I never got a phone call back or answer one way or another. The local Dallas branch couldn't answer that question either. Asked to speak with the employee who handled my loan- just a few weeks later and he no longer works there. Gee, isn't high turnover great? Bank manager (young kid) just bounced me back and told me to call the person on my letter at Auto Finance, which I already did with zero response. Gee, that was as helpful as a fart in a spacesuit. Their customer service sucked - so 1 star for that. A "Too Big to Fail" bank. I got shivers up my spine reading about some horror stories people have had when Chase f*cked up on their various loans. Hope I did the right thing going with them. Yes, Chase is a big name bank... doesn't mean the service is great / necessarily trustworthy. TGI Fridays is a large restaurant chain, but that doesn't make it fine dining either...

Their professionalism, they have made bad mistakes with my payments and it's taking forever to…read morecorrect

Dave C is the man with a plan!! He is super knowledgeable and the high level of customer service…read more...I excited about buying a car here!!!!!! thank you Dave!!

I was gonna buy a truck there, but forget it!!!! Buyer beware!!! Their take it or leave it attitude…read moreand sales pitch cost them a sale of a Truck and is not for me!!!!! So if they put money into a vehicle, in one of the their shops. Then they put it on their lots, you basically pay for their cost of them fixing it!!!! They raise the price and you in-cure the cost in the price!!!They don't negotiate,!!!!!! It's take it or leave it!!! If you try to get a better price, forget it!!! They don't care about customers, they just care about the screw you way of doing business!!!! BOTTOM LINE!!! All they care about is what they can get out of you.... They're salesmen and manager's,(And I use that term loosely) their are sharks, (and I noticed they have a lot more 1 stars, verse 4 in their reviews) that's really sad and tells you don't buy there!!!!! Cause they won't take care of you!!!! The price they set is what you pay??? Like I said it's a TAKE IT OR LEAVE way they do business!!!! I wouldn't buy a rusty bolt from them now!!!!! Bad business,bad service! They had a chance to make money on a deal, and chose to lose me as a customer for life!!!! Don't buy there, unless you want to leave getting screwed!!! And I promise if you buy there you will take it up the shorts!!!!!!

I can now prove the this place lies this is what the owner Steve Grieg states online…read more "With Automaxx our professional Steve Greig will work with your wish list to find the perfect car for you...We promise" His service Person Guy lies wait for it Thank to Automaxx sales and service I can not care out my Christmas plans. More to come with audio in there words

People Tried To Sell me A Junk Yard Car 1st For 500$ down Miles Sky High Over 200,000 miles Missing…read morepieces on the interior & car barely want to crank I Asked What's For 800$ Down They Tried Putting Me In An Old Impala Miles Over 200,000 miles I was Going To Take It They Ask for 1000$ down I was Still going to take it , then they called me back during the approval asking for 1200$ They don't care about the people , they just care about the Sell and getting cars Gone There's car lots out there that really care

Two stars is being nice. I've had a savings account here for 3 or four years. When I opened the…read moresavings I apply for a checking and was told no but I kept the savings anyway. They came out with a opportunity checking for two or less history in Chex systems. I reapply this month AND STILL WAS DENIED. FALSE ADVERTISING. I applied online called and the lady stated she seen the app and would call me back. A week went by NOTHING! Thanks for showing you didn't even respect me enough to call me back. I called and was told oh I was busy I was going. To get to you ... yeah right.... She said no try paying the bigger one off and then reapply. I'm sorry but if I pay the bigger one off right now I can go anywhere but with you! I'm trying to get back on my feet and for a credit union member already that is disappointing. Mind you it's bad enough you don't even have ATMS but in the area you are in you would think you would help the ppl in the area. I would recommend this one run or drive right on by and go to a credit union or bank that advertise what they say and really do give opportunities.

The people are nice, but their rules are way antiquated…read more When I opened the account 3 years ago, they held the check I deposited for 10 days. I almost closed my account right then and there, but they assured me that was ONLY for new accounts and wouldn't be a problem once the account was established. Flash forward almost 3 years and over 30 direct deposits later. No overdrafts. No issues AT ALL, and a check I deposited is being held for 10 business days. Since it releases on a Saturday, it's being held an additional 2 days until Monday. So, 15 days total. Who in this day and age still does that? Now I have to go through the motions of calling the branch manager to ask for them to pretty please let me have access to my money so I can pay my bills. Absolutely ridiculous! If they don't release my money today (day 5) then I'll be closing my account as soon as the money is released and banking elsewhere. If they do, this 2 star is still staying up because everyone needs to know going in that the "we only hold checks for 10days on new accounts" is a lie. Do better Texas "people" Take care of the people that bank with you.

Angie has always been extremely helpful and great to my business. They've worked with me on fuel…read morebills, waived fees, made a very seamless service with an easy to use app. They have approved me multiple times for loans to help me in different situations and they even send gifts around the holidays. I'm extremely thankful and I recommend Apex to all new and existing owner operators. They will keep you protected from bad brokers.

From the owner: Apex Capital is a full-service freight factoring company that specializes in small to medium sized…read moretrucking companies nationwide. We offer low, competitive rates, no contracts, no monthly minimums, great service, fuel discount program, discounts on tires and maintenance, 24/7 account management portal, and much more!