Be aware and do your research, wish I did. been a customer for almost two years, as a first time buyer I thought the deal I was getting was to high, but I needed a car, so I stuck with it, gave them two stars because they did get me in to a vehicle, just be prepared to have your pockets emptied, never the less I kept my contract and made all my payments on time, a few weeks ago, I had to contact customer service for bogus charges on my account, after speaking with several different persons, the one that tipped the cup was customer rep. Lusiano Valdez, this person made an already stressful situation even worse, needless to say, I am now looking to urgently refinance my contract with anyone else, and if that's not possible, I would rather have this car reposed rather than keep giving my money to this company. yes, they will get you in to a car, but be prepare to pay high interest, high down payment and hopefully you wont need help from their customer service. read more

NO COMPREN AQUÍ Al principio cuando quieres comprar son tan amables que te ayudan a que te lo lleves ese mismo día pero créeme firmar con ellos es comprar un ticket al infierno , se hacen pasar por una compañía que ayuda a la gente la latina pero vaya sorpresa el dueño ni es latino es un japonés y lo único que hacen es aprovecharse de nuestras necesidades Si tú estás leyendo esto se que estás desesperando por tener un carro porque claro vivimos en el país donde el carro se necesita para todo pero lo único que puedo decir es que aguardes tu dinerito y vayas a otro lugar o te asesores bien. No necesitas este estrés en tu vida, Compré un Honda Accord en Ganas Auto y desde el primer día salió malo. Lo llevé al taller muchas veces, le cambiaron motor, transmisión y nunca quedó bien. Pedí que me lo cambiaran y me ignoraron. Más tarde supe que ya lo habían vendido antes y también lo regresaron por fallas. Tuve un accidente por culpa del carro y ni la agencia ni la supuesta garantía se hicieron responsables. Me dejaron sola con el problema. No confíen en esta agencia. Juegan con la necesidad de la gente. No compren aquí. read more

I wish I could give no stars whatever you do please stay away from this place I just got a car 2 weeks ago and I come outside and it's already gone and repoed I don't owe them any money I haven't even paid my first payment with them they are loan sharks will do anything to take your money and you still be without a car please STAY AWAY BETTER OFF BEING ON THE BUS THEN DEAL WITH THEM read more

Everything was excellent the service there the lady that helped me her name is Loudy and she was great but the only thing is when I took the car back because the car has a electrical problem I took the car back and the manager said she couldn't help me find a solution I was asking for was some type of solution as an exchanging the vehicle or something because it has an electrical problem not like I wanted something for free but the lady the manager daisy she was very rude and not understanding my inconvenience I paid my money and got a lemon then I go to call Customer service and the same problem very rude not understanding I have a nine month old child and have I've gotten stranded in the middle of the road on a rainy day the first day I bought it very disappointing and I still haven't gotten a resolution and I still haven't gotten no car or anything all I want is what I paid for read more

Worst place and worst customer service. Don't go there. Warranties should be cancelable if I will no longer own the vehicle. They don't go over paper work properly and add things you don't need. When you call there's is always a fee for some reason read more

Do not go to this place go somewhere else. They will do anything to get you approved. Customer service is really horrible, and disgusting. Every month as I made a payment it was always on repossession list, for what reason I don't know. This place will not help you there contracts read the fine print. Please I urge you to go to a different place there's a reason for reviews online. My payday landed a few days pass the due date not even behind they repossessed it. This place is freaking ridiculous save your money go somewhere else read more

I've had the worst experience anyone can have at a dealership. I bought a 2021 Chevrolet nice new fall in love with my kids fell in love very spacious truck for my family and myself I have 3 kids 7year old 9 year old and a 6month old baby. I've had to take my truck to service twice already for transmission problems which first of all the truck was not supposed to have any problems but I guess they just sell you shit that looks nice but doesn't work. May 28,2025 I went for my truck at service in Ganas Autos in El Monte not even 20 minutes from driving it on the freeway mind you I have kids , truck didn't go more then 25 on the Damm freeway I almost got hit 3 times just because service didn't do their work, right? Truck was shaking so so bad that my kids got so scared I just couldn't drive it no more I got off the freeway and just parked it was really bad my daughter was crying because she was so scared now my kids are just going to be traumatized because of that. Honestly this is not acceptable I purchased my truck on February I've only had the truck for about 3 months it's more time at the shop then me having my own truck! Everyone at Ganas Autos has been saying no you can't no we don't do that referring to me getting my money back Honestly I just want my money back and everything I paid for these past few months I need to find myself a better truck. The worst don't go to Ganas Autos find a better spot. read more

STOP!!!! YOU WILL BE ROBBED!! DO NOT GET A CAR HERE. This place has horrible customer service, will repo your car without cause, if you request to speak to a manager they will not let you. The reps are rude, belligerent and condescending. No one ever answers when you call the auto shop. Took me 2 months to get a response at the body shop to get hung up on. I live in OC and had to drive ALL the way to El Monte to speak to someone for them to tell me I must make appointment by phone. I have Karen on the phone as I'm typing, asked for a manager she got really sarcastic and put me on hold, here it is 23 minutes later no check in, apologize for the hold, still waiting on a manager. They just put you on hold so YOU can hang up and call back and to avoid you giving them a survey for their poor pathetic, disgustingly repulsive, disrespectful service. I plan to write to corporate as well because you can't just treat people any kind of way after YOU took MY money. Along with David Garrabido, (not sure if that's how you spell his last name) he was even worst because he told me my reason for wanting to speak to a manager is not good enough and I need to call back if I want to be transferred to a manager. Here we are going on 30minutes on hold and still she hasn't came back and said anything ... wow! I don't know how these people are in business, I seriously don't. Do yourself a favor and don't get a car here. You are being robbed. read more

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These guys are criminals. I've seen a lot of lawsuits filed for the exact issue I had. Took my money misrepresented the car it arrived broken. They took it back and it been in their shop for going on four weeks now. With almost no communication from them the dealership or corporate. They just say they're waiting on a part. After sending me a message the first week that the parts were in and repairs were being done. The contract is present to you by AI video. The sales person wanted to go home and played the video at 2x speed. Completely unable to understand. Don't be fooled apartenly this process IS you signed the contract. Fraud. They also forced that before even letting us test drive. The car arrives not only broken but filthy and the employees who drove it to the lot had a sandwich on the passenger side floor smash all over the place. They just left it and walked away. I've filed complaint with the lot manager and cooperate and nothing is being done. The sales lot in Oxnard will ignore you requests for information as well. Once they take your money they don't care. I am actively working with a lawyer to get the criminals to pay. read more

No compres aqui son una estafa. Compre un Chevy Aqui y salio bien malo. Los trabajadores te Estefan y son corrientes igual como sus carros. Muy muy mala experienca no ayudan para nada ya al comprar. Los gerentes no te ayudan tampoco mejor q busquen otro trabajo enves de estafar a la gente Do not buy here at all. I bought a Chevy and it stopped working in 2 weeks. The cars are horrible and once you buy they ignore you completely. The manager has no regard for customers very selfish. Look for another job instead of scamming the working class read more

Ganas Auto in their Facebook ads say that all that is needed at their dealerships is: 1. ID 2. Proof of residency 3. Proof of income They also stated that they don't do credit checks! That's not true!!! They do a credit check just the same. So that's FALSE ADVERTISING!!! So since they lie in their advertising on Facebook it raises the RED FLAG as to what other lies they are hiding from prospective buyers! Rule of thumb here: if the lie to you up front they are most like going to continue to lie to you during the sales process!!!! So buyer be very aware of this before you think of doing business with Ganas Auto!!! Find an honest company not Ganas auto!!!! read more

Way over priced they really do people who don't have good credit or any social security wrong especially Mexicans since most can't take out a car out of an actuall dealership , yes u get approved but pay overpriced I got told I was gonna pay 28k for my car turns out I'm gonna end up paying 48k FOR A HONDA ACCORD 2018 sound crazy read more

Wow. I am so glad I didn't waste my time actually visiting the store. I saw a post on Facebook marketplace for a car. I asked for a cash price so I could just walk in and buy a car. I was told that they do not offer cash prices only finance options. I mentioned that seemed a little off and instead of explaining in detail as to why or how that worked I was treated as if I was ignorant. I won't be shopping here and you probably shouldn't either. Not if you like being treated with respect anyway. read more

Worse experience ever yes they help you leave with a car , but I just got a car damn near 3 days ago from them and it stopped on me on the freeway I recommend nobody ever go here no way I should be having car problems when I just bought the car I'm so angry don't even waste your time EVER you will most definitely regret it read more

dan GANAS pero de regresar el carro literally worst dealership chain ever they start off all nice when you're buying a car, they ask you to leave them a good review when you get done buying a car then your car starts to have problems and they turn into the biggest b*thes ever and that's when the bad reviews make sense, they don't want to fix the cars and they don't let you return the cars. they also tell you " all of our cars have gap insurance " then you find out they really don't. 2 weeks after i bought an audi in may i started having problems the transmission was failing the salesman told me " this is not like a shirt you can't return it just because you don't like it" i told him i like the car but i can't be driving around in a car that has problems when they sent me to el monte to fix the car they told me i didn't have warranty and would have to pay out of pocket they told me they don't give loaner cars for the mean time so i was struggling to get ubers to and from work and everywhere i needed to go, in june I had the same problem again, they did the job wrong and i also had to replace the shifter, the problems didn't end there in july I had to get a new battery the car is new and it already needed a new shifter battery and transmission, i thought i was finally ok but september comes and I'm having another car problem yet again before you buy from ganas please read the reviews. read more

David and Martin good people helped me to get my car pretty nice people you should come and take a look they got pretty good cars read more

Ganas Auto - Honda civic - Car Dealers Near Me - South Gate, California

horrible me and my boyfriend got cars from them in fontana and both of our cars broke down not even a week after buying them! they are saying they will fix it but they have had my car in the shop weeks and havent sent the mechanics the payment and they want me to keep paying it! they are horrible i do not reccomend them at all please dont go there! read more

Josue was very pite and helpful. I really didn't want to get a car from a dealership but he made it easier and faster.

Terrible place , don't buy from them .they lie about payment .they tell you and give you dates and year of pay off but it's all lies . Then when you call the company they tell you many reason supposedly why you won't be able to pay on time . Like you don't have insurance or we didn't received ins from you or that interest are more than that . Bad place don't buy from them. read more

This is a bad business place to get your car my friends! So look somewhere else because just by reading all the review this place is a junk tbh. read more

Great experience with David! He helped me out with an amazing deal and he talked me thru everything. I wasn't too sure about anything with car info but he was able to break everything down for me and let me know what it is I gotta pay ! Will definitely be referring friends and family here !! read more

Horrible customer service! The guy that helped me out kept walking away and talking to his coworker like dude come on you have a client which is me! Just very rude! And he kept asking me to drop my money ugh it was just sketchy to me! So I told him I'll come by next time! Just to leave ASAP, gosh I'm not the only one either I mean come one look at the all comment below me! v v v v read more

Nunca nunca compren carro de aki , son mentirosos los carros no sirven los carros te lo dan en la noche no mires los golpes ni rayones nunca compre de aki read more

Traded in my 03 Van with 200k miles to get into a BMW with no co signer and less than 600 credit!!! Only Ganas would be able to!! Car works perfect and still runs like a champ 3 years later!! read more

Ganas Auto - Traded in my 03 Van with 200k miles to get into a BMW with no co signer and less than 600 credit!!! - Car Dealers Near Me - South Gate, California

Leased the Honda civic 2020 three days ago engine no longer works. I press the gas and no excellaration. Worst experience I put 3,000 down for car to be 40,000 in the end definitely shouldn't be having problems after three days it a joke! Run run run !!!! I came from taking the bus and was just so happy to have a car these people take advantage while you are vulnerable! read more

Came down to see my financing option but offered me a higher than the actual cars value.

10/10 do bit recommend they are scammers! they make you pay a high deposit and still have a high car note! if your a day late on your note they will try to repossess your car. they finance company tricolor os cery unprofessional barely speak english, they will make you pay a future car note amount thata not due of your on a payment. all they want is your money read more

This place is a SCAM I brought a 2014 Chevy Cruze which they still have my car available on they website & multiple Facebook accounts I paid almost 18k for this car and they still have nerve to say I have 8k to go also they said I was a 150 behind on my Insurance then it went to 200 behind my insurance after I just paid 420 I honestly don't know what to do . read more

Ganas Auto - Car Dealers Near Me - South Gate, California

I recommend this place Christian Camarena helped my daughter first time buyer get her a car with not a high interest if you go to Ganas ask for him he will help you out read more

Within 30 days my car over heated. they don't wanna give me my down payment back. Dont go to them

This blonde girl acted like she was the boss of everybody she told my mom & I (we were looking for a car for her) anyway she told us that "If we MAYBE could buy it because who knows if you guys can afford the payments..." my mom & I literally told her to get the paperwork and while she was going for the papers, my mom & I left. This level of disrespect should never happen to any potential customer! read more

Don't even waste your time going to this dealership not only did we sat for almost 6hours after having a co-signer with good credit they still tried and stick us with a car that was not worth 48k at a apr of 19% they are crazy there do not waste your time all their advertising is fake is just to get u in the door don't be dumb and fall for their bs read more

I had been treated so badly by this shady operation. I had to see legal representation for this vehicle. I had extended warranty and they refused to help me as well.. The Auto repair in El monte was taking my car out and racing it when I left it with them. I trusted them and they totally broke my trust. I had the best hopes for good experience and they shattered my hope. I say Run as fast as you can away from this dealer. They are unethical read more

Check engine light came on 3 days after purchasing car. Customer service is rude & confrontational (that's if they ever answer). Save your money and go somewhere else. This place is trash, just like the cars they sell. It's been 3 months since I got my car and they "fixed it" 3 different times already but it's still giving me problems. read more

Worst dealer ever. Did a voluntary repo and they told me i didnt have to worry about anything but im still getting dmv letters that theyre gonna take my tax money because i havent renewed my registration. I havent had the damn car in 5 months! Also you pay and it never goes down and they sell you the car at double the advertised price! read more

Bought a car here and within 2 months the transmission broke down . Was stuck going on the bus to work while paying 400$ a month for a car , was offered no replacement. Worst car experience ever . read more

This by far is the absolute worst dealer ever!!! We bought a vehicle from them in February, for months we had been asking for the registration they kept coming up with excuses. My husband ended up getting a ticket for no registration, a 1300 ticket. Finally they sent us the tags after told them about the ticket dated 8/27 which was long after the ticket. We asked them to differ 2 payments to help make up for the ticket. They agreed we have it in writing, then bam they repo the vehicle without cause when we have paperwork. I wouldn't recommend them to anyone. Even the repo man said it was bs and we should sue them.. we will be taking legal action read more

I purchase a car 2 months ago and my transmission went out, they send me a tow truck 2 days later and I called to check on my car and they haven't check my car, I will drive to El Monte ganas auto and figure it out, as of now I give it 1 start and I'll update this review if they actually help I will not pay a car note if I don't even have the car they got me messed up read more

Worst car dealer u can ever get a car at . Smh Don't come here , they'll steal your money and try to make u responsible for it even tho you have a option to get help from them, they won't give it to you. They're scammers and just want to steal your money. They say that they're here to help and make you feel comfortable but instead they make u stress tf out. Don't come here plz! read more

DO NOT WASTE UR TIME!! WORST CUSTOMER SERVICE EVER, at the beginning everything is peachy king jelly bean then once u sign the contract no one can help you and everyone is clueless. Bought my car in May didn't get my plates til September kept calling every other day and no one could be of help everyone's favorite phrase there is "I'm sorry, can I have have your number and I will call you back" which never happened. Corporate office isn't any help either. Don't believe any BS they say we had to change tires rotors brakes and spark plugs within a month from purchase. Called to complaint and service department told me the brakes were making a noise because of weather change. REALLY!!!!! Please if u need a car DO NOT PURCHASE FROM THESE PPL. Your better off buying from a street vendor. SERIOUSLY. Ps I had to rate it with a star not that I wanted to but that's the only way I was able to post this. read more