Great employees. Very friendly and knowledgeable. More than just a game store. They sell replacement parts and offer repair services too which is great. Really good prices as well. I was able to re-build half my old Xbox collection and build a nice PS3 collection from their store for dead cheap. They had a great selection and actually had a few rare games. They also resurface discs which is amazing for old Xbox/PS2 games which are very scratch-prone. They usually offer to resurface a game for free when buying if needed.
The store is clean and pleasant but they could stand to be more thorough when cleaning/repairing used consoles before displaying or selling them. I bought a used PS3 Slim 250GB from them and it was obviously used by smokers(I'm a smoker myself but I clean my consoles). Dirty and vents badly clogged with dust. It also had been dropped, though worked fine, and the case was knocked crooked by the force of the drop. Simply popping the shell of the console apart, cleaning everything with an air compressor, and putting it back together corrected both issues. It took me 10 minutes and would have made me a happier buyer. However, considering the used price of the console elsewhere, the deal was fantastic, and they have a 30-day return/replace policy on used consoles. Very nice. The console does work amazingly after cleaning, with no overheating and no funny business from the hard drive.
All that being said, this store has treated me well for the few years I've been going there. They have done nothing but cut me good deals, sell me quality merchandise, and use very consumer-friendly business practices. This is how a small business is supposed to be run! Everyone I know who is into games likes going here and prefers them to GameStop. I live in Wisconsin Rapids and often drive the 20+ minutes to Point rather than use the local GameStop. read more