No returns on new, unopened equipment? That policy is completely backward. If I had known I…read morecouldn't return new equipment, I would never have stepped foot in this store. The website states: Each store manager has the authority to make the final decision for all returns (including whether a product is defective). The manager of this store couldn't even be bothered to get up from his chair. I plan to return to this location only when the big yellow "store closing" sign is hanging out front.

Great business it's like a smaller version of Hastings they have everything entertainment related!…read more Books, vinyl records, video games, movies, trading cards etc. I just bought a really nice lightsaber that was used....did I mention they buy in toys, collectibles and movies and games etc? Plus you can rent video games and movies!!! The employees are knowledgeable of all things nerdy!

Always an entertaining place to be. My son and boyfriend swear I am a nerd and I was able to prove…read moreto them that I am a "geek" not a nerd and there is a big difference between the two. It amazes me at how much knowledge these people have about all the games and equipment. I cannot keep up with it all and delighted to know they have experts on hand to discuss, recommend, and persuade me away from certain purchases. Thankfully they aren't as hardcore about the bottom line as they are with customers feeling they are making a great purchase. In the end it all evens out and the profitability flows naturally.

Is it a cute theatre in a small town? Yes. Does it give you that retro vibe from days past where…read morepopcorn and a premier was a fit Friday night? Check. It's cozy with its three screen, tight hallway nostalgia surrounding a classic atmosphere. Growing up in this town, it was either this or the drive in. But unless ownership has changed, the movie selection was extremely biased. Don't expect to catch a good R-rated movie when it's run by young earth creationists. We could hardly expect the Harry Potter movies but thank "god" we were lucky. That's a personal opinion from me on why it's not a great spot. But if you want a family friendly movie with the kids and some popcorn, you're in the right spot. Cheers.

I love the National Theatre and I'm super proud we have it in Graham. It has an old school classic…read moremovie theater look and comfortable feel. I like that there are three screens these days, I remember when there was only one. The lobby is one of my favorite places on earth, when I'm in there I can always remember what it felt like to be a kid, standing in the concession line, the feeling of excitement and anticipation of seeing a new movie on a Friday or Saturday night. Which they've always seem to have the big releases right away. You can tell the people that run the theater really care about it. It's only improved over the years and I'm sure it will continue to do so. If there is any drawback, it's the same problem every other theater has, fellow movie goers being disrespectful by talking during the film, messing with their phones, letting their kids run around and things of that nature. I honestly have no idea how to remedy that tho, and I'm sure the folks at the National would if they could, but really, what can you do? People are gonna be people. Oh, and I also miss the "Two yanks in Trinidad" poster that use to hang just inside the staircase. I hope this theater is around forever.

*** edit from 1 to 4 stars I got a call from the store…read moremanager after leaving negative feedback. She apologized for her colleague and felt really bad about it. She wanted to make up for it and offered me a preowned game for up to $20. I went to the store, chose a game and everything worked out great. I felt like a valued customer. Thank you for turning a bad experience into a good one and trying to make up.

Sometimes you have to remind them that you already paid for a reserved game and your not paying…read moreagain. they don't really make an effort to help you look for something and don't call to see if they can get it somewhere else thats annoying

Rude and unprofessional customer service. The owner was eating lunch when I walked into the shop…read morelike in the middle of the store with some random lady and treated us like crap. All of these good reviews also seem FAKE. First and last time going there store is completely empty besides a few tables and full of boxes. Didn't have anything valuable I HIGHLY recommend Galaxy Comics here in Wichita Falls ! Took great care of me after this treated us so poorly! Not to mention the first man was very grumpy about having to pause from his meal to look at what we had to offer

Came for a visit from out of town, and was hoping to find some good stuff at this shop. Although…read morethe staff was cool, the head guy had crazy deals on some items. He was selling magic stuff as bundles when he clearly couldn't get anyone to buy the hundreds that he already has on shelves. He also has event items that are to be given away to customers, but in order to receive them you have to buy bundles worth 200$ at the least. I tried other means of payment for them as well, even offering to buy some individually, but the man is stubborn and hard headed. No clue how this business is still up and running. Wouldn't recommend even in the slightest. The other women working there are awesome, but brother is just too much. Shop elsewhere. There's a shop at the mall near by, located over by the movie side as you walk in. Much better people and business there. Even GameXChange is a better place than Collector's Den. As an out of town person, this is definitely the worst place to shop in Wichita Falls.