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Gamestop Store 2363

3.0 (2 reviews)

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Game Nerdz

Game Nerdz

2.8
(16 reviews)
19.0 mi
•$$

I tried to purchase a bottled water and had cash. They would not let me buy it without giving my…read morepersonal information. I said I just want the water please and the employee said it's store policy to take down personal information prior to any purchase, and that it was mandatory. They would not sell me the water without me giving my info but I had already opened the water. The employee called a manager over and he stated that "we have to resolve this" and that I had to give my information or there would be problems, even paying with cash! I ended up giving fake info and left. I can assure you that any company that mandates personal information just to buy a bottle of water is up to no good. Yes they sell your information, yes they put your information in a database. Do not voluntarily give personal information out as if it it's no big deal. Do not shop here. They are scammers!!

Purchased a game yesterday that was not as advertised, as it was a used copy of a bundle that…read morerequired a digital download code for half the content. This is clearly a known issue as when I tried to return it the employee unhelpfully said 'oh they didn't tell you?' Was told that I needed a receipt to exchange my game, despite the fact that they have a record of the transaction ad I have a paid VIP membership. Can't find the receipt so I paid for half a game and they won't do anything about it. Pretty sure if I caused a scene they would give me what I wanted but I'd rather say hey this is a problem and have it taken care of. Poor customer service and they lost a customer of several years.

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Game Nerdz

Game Nerdz

3.3
(7 reviews)
33.7 mi

Sweet atmosphere, got in an amazing conversation with the people up front. They sell literally…read moreeverything from top to bottom, and at fair prices too. Will definitely be coming back soon!

I've been a long time supporter of Game Nerdz and have told others about the site too…read more Unfortunately, I recently purchased a number of items including the newest expansion for Root which had a Kickstarter logo on the listing photo, and was in the Kickstarter area of the website. The only thing available from the original Root Kickstarter was the Expansion which included 2 additional items - a new deck and a hirelings pack. I was surprised when upon receiving my items, it did NOT include the new deck or hirelings pack. Thinking this was an oversight given Game Nerdz clear avertising that this was the Kickstarter version, I contacted them. They said I could return the item, but they stated they made no mistake, refused to even update their false listing, and "no one else complained". To be clear, the Kickstarter cost $50, as did the Game Nerdz listing, so nothing flagged me as being off in pricing. No other site is advertising the stand alone retail expansion as "Kickstarter", and I even sent customer service 4 other sites showing those sites listings DO NOT claim to have the KS version. Game Nerdz is advertising the wrong thing, but worse still is their refusal to fix their listing or admit anything wrong or misleading. They stated "well we got it from KS, so that's why it's there". But... they got the kickstarter version and SEPERATED the KS into 3 different SKUs - fine but that is RETAIL, not KS, so don't advertise it wrong. Given the clear false advertising, I can no longer trust Game Nerdz to ship me what is actually advertised on their website. I've spent thousands on this site, and will no longer support them given they refused to even update their listing, admit anything wrong, or make it right with me. They are taking it back as a return, so that's a positive. Oddly enough, they could've just made this right by sending me the 2 additional items which are worth $22 (they paid less than this). Instead, they're paying for me to ship it back to them as a return, and the expansion is opened so they can't even sell it new. I'm returning other items too, so they're losing sales on multiple items plus the LOSS on the now used expansion. They're going to lose money on this transaction, and lose me as a customer. A smart business would make it right instead, and come out way ahead even in the short term.

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Gamestop Store 2363 - videoandgames - Updated July 2026

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