Horrible customer service...after being put on hold by a young man for 27mins then they hung up on me, so I called back 2x. I was calling to Inquire on the remote I was talked into putting a deposit on that I never received the message letting me know it was in so now they can keep my 5 bucks cuz it's the last. Ps. Lose my number read more

The young man I believe was named Matthew. Very personable and very good sales person. On top of the fact, I was looking for one game and called around various other places, including other GameStop's and they told me this one would have the game I was looking for. Make me a happy gamer .... game on. Later, I'm playing my game. thank you GameStop. read more

Don't order purchase games to be delivered. They say it takes 1-3 days. It took 6 days. Just download.

I've been going to this GameStop for well over a decade and somehow it always seems to attract the best employees. everyone loves talking about games and are extremely helpful when you're looking for something fun to play. Never had a bad experience in this store. read more

GameStop - Disgaea 7 - Electronics Near Me - Spokane, Washington

Very friendly and helpful. They even replaced my lost joy con grips for free without any purchase.

This store is awful. The selection is crap. And the website says they have stuff that they don't. Skip it. read more

I had an amazing experience with this branch of GameStop. Through my own carelessness I damaged a gaming headset that I had bought from them who's warranty had expired by a couple months but they demonstrated excellent customer service and were able to make an exception and reached out to another branch and hold a set for me to pick up at the cost of just the warranty renewal. I was on the phone with tech support for my Windows for six hours to verify whether or not the problem was in my laptop or the headphones and the staff at GameStop was ready with a solution in less than half an hour. These are remarkable people with full hearts that I can't recommend highly enough. Thank you to the staff and I wish you well. read more

My favorite Gamestop that's close to my place. The staff is always friendly and willing to help out if you ever need it. My only problem is, compared to other Gamestops, I feel like there's a lack of quantity with some items. I collect Lego Dimensions stuff and I wish they had a bigger selection than the on in Northtown. Overall, great place if you need any gaming recommendations. read more

I regularly visit 5 different GameStop locations around Spokane, and this one, in Lincoln Heights, is by far the best, IMO. They almost always have in-stock the game(s) I want to buy. Most of their employees are very knowledgeable about the various game consoles and games, and are good at recommending games that I had never considered, but once I tried them, I loved them. They also are really good about telling me which games aren't worth buying. Some locations, it seems all they care about is making a sale, but this location has employees and a manager who truly are hardcore gamers and wont steer you in the wrong direction just to make a sale. The only drawback I experience at this location (as well as all other GameStop stores) is the lack of a place to sit down- a stool, chair, bench, etc would be really nice. I have severe damage to my spine and hip due an old accident, and cannot stand for very long. Also, it often seems that the games I am most interested in are usually located on the bottom 2 shelves, which makes it hard for me as I have difficulty bending over or squatting due my injuries. As for the previous commentator complaining about issues with online inventory lists versus what is actually available at a physical store- I can tell you from experience that this issue happens at all GameStop stores, because their online inventory system has a lengthy delay period. Also, I know from experience that this issue of an item being listed as available at a store on a website, but then when you go to the location the item is not there is not just a GameStop issue- I have encountered similar problems with Wal-mart, Costco, Radio Shack, and O'Riellys Auto Parts. Best advice, if you are wanting a particular game or accessory, call that particular store and ask if they have it in stock. If so, ask them to hold it for you, which they will do, as I have done this several times at 3 of their Spokane locations. read more

Very nice staff. But they sell used 360 game controls for 39.99 you can buy them new at Walmart for 34.99..... Terrible

Great store - really helpful, knowledgeable employees. Been here several times and never been disappointed. Give them a try.