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Gamestop

5.0 (7 reviews)
Open • 11:00 am - 6:00 pm

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5 months ago

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4 years ago

Super helpful staff. Love going in and chatting video games with people irl. Can't wait for a reason to go back

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12 years ago

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6 years ago

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14 years ago

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12 years ago

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12 years ago

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Gamestop

Gamestop

2.3(3 reviews)
5.0 mi•Behind The Rocks

GameStop is a nightmare. This is not specific to this store…read more 1. I had a pro membership that i was having issues with. I called upwards of twenty times trying to fix it and combine points and each time was told that it was all set only to find out it certainly was not. In fact, it still isnt. I was even told once that I had to go to the store physically to fix it, didn't happen 2. I pre-ordered a game and paid in full, great. The store that I had pre-ordered the game from closed down and i was told that my preorder was transferred to a different store and was given the store location by an employee that was left over packing things up at the original location. The second location is now closed and Gamestop does not seem to have any idea where my preorder is now located. I was told to go to several stores, wasting time and gas since no one was ever able to help me at all. On the phone they simply say "nothing can be done". Now I am being told that I need to go into a store and have an employee contact the district manager and they will be able to find the preorder, so another long trip since the closest stores are now all closed. 3. I have been unable to redeem points for several months. After calling I was told that they are now expired a week ago. How can they say I cannot use those points after I had been trying for months and their crappy system doesn't work. Three strikes you're out.......I don't know if I can ever bring myself to give GameStop any of my business and I've spent thousands and thousands of dollars there in the past. I am starting to see why they are shutting down. I literally made an account on Yelp just to write this, demonstrating how upset I am. You dropped the ball GameStop

Great Location! You do get some of the Walmart crowd at this one but the employees have always been…read morevery friendly in my experience. Awesome selection of collectibles and the store is always clean; can't complain about this one.

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GameStop

GameStop

3.7(3 reviews)
4.1 mi

I have filled this form out 3 times and nobody has called me. On Saturday March 28, 2020 I heard…read moreabout a one day only sale for the Sega Genesis Mini Console. I quickly went online and saw that the store by my house had one in stock. I purchased it - $42.53 was deducted from my card. About 20 minutes later I received a notice saying my order was cancelled. I replied to the email as th email suggested - received no response. So, I called the store. They explained that they didn't have any in stock as the site suggested, but my money will be returned within 2-3 days. It has not been returned. Meanwhile he explained that the a different location in New Britain had one in stock. I called that location - she said she would hold it for me, once I arrived, I followed social distancing procedures, knocked on the door, told her I was picking up the order. She then took my debit card, went in the store while I waited outside and then charged my card, case back out and gave me my order. Later that evening I checked my account and realized she charged the FULL amount rather than the sale price. So now I have been charged $42.53 for an order I haven't received along with another charge of $85.07. I have called & emailed SEVERAL times and haven't received help. I have not received my refund nor have I received a partial refund for the full price charge.

I will always go out of my way to come to this gamestop the people are always…read moreknowledgable,especially Benjamin who always greets you with a smile and seems to be a person with a lot of patience.

Gamestop - videoandgames - Updated May 2026

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