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    Video Game Stores - Something they sold me

    Video Game Stores

    (3 reviews)

    Something they sold me called a Xbox controller for a series x Xbox and it works great and I mean…read moregreat it helps so much go to the store and find what you need for a good price enjoy

    Gamexchange store on Needmore Rd…read more I usually stop by here on a weekly basis to check out prices and because I dislike Gamestop. Ive bought numerous games and have always supported this place. However, I was treated less than stellar by the larger brown hair male associate today through numerous actions. When I first walked in, I was met with a scowl. Not a happy face, smile, anything positive. Ive worked in retail before and have had bad days myself so I definitely understood that may have been the case. After selecting my video game and walking to the front register I also asked for three coins for the machines that give you little keychains and rubber mascots. Right away was met with an attitude of discontent as if I was interrupting his day. Next, he rang up the $9 game and 3 coins for $4 each so $21 dollars and tax. He says $27 and I asked him 27 to which he repeats it and I asked him then how 12 & 9 plus tax equal 27 dollars after repeating my order CLEARLY. He finally looks down and says "oh I charged you too much." Okay so then after charging my card and printing out the sign copy, he throws the pen on the counter at me. Rude actions again and I was pretty much done with his attitude but walked away to the machine. Looking at the machines they have which models are in each. No disclaimer of a different model/set being inside (which any other place would) so one could assume they would have what was advertised ON the machine inside of it. In fact that was the only reason I bought the tokens for the machine in the first place. No such luck. So after getting three that were not related to the ones advertised on the front of the box, I walked to the front counter and explained to the same guy with the attitude that I bought those tokens for what was advertised and that it was false advertising because what was shown was not what was inside the machine. Apparently I must have damaged the guy's emotions to the point where he was visably upset and had to sigh loudly every 20 seconds as if my money isnt paying his paycheck. He also tried to say that the ones I received were from a newer set yet had no ads up with such info because I would not have bought the tokens if I knew that. After mentioning wanting to talk to a manager he finally gave me three more tokens (he also took back the first 3) After repeatedly saying "my man" every few seconds because apparently saying sir is too much of a feat for him. Oh and couldnt hand me the coins instead just tossing them on the counter. If the manager/owner reads this I hope you know that youre gonna lose business if you allow this kind of blatant disrespect and bad attitude in your store. Id just as much recommend gamestop because i dont have to deal with the crappy attitude and il recommend others do the same.

    GameStop - videogamestores - Updated May 2026

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